Drivers/Hardware :: Computer Doesn't Recognize Cell Phone When Connected With USB

Aug 28, 2015

What I do know is that before I upgraded to Windows 10, there was always a box under (what is now) the heading "This PC". If I connected anything to the computer via a USB cable the computer would automatically recognize it and I would be able to transfer files.

Basically, I have a USB cable that I am using to connect my Samsung Galaxy S4 to my computer, an Acer Aspire. When I plug them into each other nothing happens. There is no pop-up window on my computer that even registers that the device is connected. I've tried multiple times to click the "This PC" button to see if the phone is connected, but it actually seems to be reading other devices around me and asking if I want to connect to them.

I would have used Cortana to ask, but unfortunately I'm having a serious problem with the fact that every single little thing I want to do from the desktop (you know, all the cool new apps or whatnot) requires me to sign into my microsoft account. Unfortunately for me, I created my account so long ago that the verification email they send your forgotten password to I have actually been locked out of because I don't know the password for that, and cannot have the security code sent to my phone since they have a very old number.

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Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....

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It is a Microsoft mouse by all means it should work on Microsoft drivers.

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