Graphic Cards :: Display Driver Stopped Responding And Has Recovered - Shows Wrong Drive

Aug 7, 2015

Since upgrading to Windows 10 from 8.1, I've seen the following message several times.

Display Driver stopped responding and has recovered
Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.

When it happens, my laptop screen goes black for a few seconds, except for the taskbar and toast notification. I also have an external monitor that doesn't seem affected at all.

I can reproduce the error pretty consistently if I rapidly switch a Flash video back and forth between full-screen and embedded, but that's not the only time I've seen the problem.

As far as I can tell, everything continues running. Even the full-screen video continues running after the screen isn't black any more.

The weird thing is that the driver name it shows isn't the driver I'm using. I've already upgraded my display drivers to the latest available from Intel's site.

Some things I've observed:

The information presented by Windows in Settings -> Display -> Advanced display settings shows the driver for Windows 10 that I downloaded from Intel.The "Intel HD Graphics Control Center" that was installed along with the driver shows the latest driver version that I downloaded from Intel.In Settings -> Apps & Features there's only one "Intel(R) Processor Graphics Driver" listed.Event viewer shows very little useful information:

General
Display driver igfx stopped responding and has successfully recovered.Details (XML View):
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>

[Code] ....

It's conceivable that Intel updated the driver, but forgot to change the string somewhere so the error is actually for the Windows 10 driver. I don't know how to find out exactly what failed or why. It's getting that string from somewhere.

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