| Sub Categories |
Customer_Support Help_Desk |
Customer_Support Live_Support |
| TOTAL: 35 Page: 1 of 2 |
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Customer Managment
This script is a simple content management system based on PHP and MySQL database. It is simple to set up and administer. The administration is web-based. Log on to the web-based cms control panel if you want to quickly add, edit, or update your content. This system aims for a simple, easy to use, fast website. The Content Management system allows an individual, business or enterprise to have a continuous web presence with a lot of efficiency and speed. Create your website with this content m

| Hits: | 38 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-08-18 |
BPHelpDesk - Support Tickets Helpdesk PHP Script
BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, he spent. Administrator can create technician accounts and manage other of the application.


| Hits: | 24 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-19 |
FirstPoint HelpDesk
FirstPoint HelpDesk is a Web based application for managing technical support requests. Requests are organized in "Desks". The "Main Desk" is where most requests are placed when created. Requests in the "Main Desk" may be updated by any Technician. Each Technician is provided with a personal Desk (named "My Desk"). Further organization may be achieved by creating group Desks, which members of those Desks can use to collaborate.


| Hits: | 27 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-18 |
CUSTOMER SUPPORT TOOL 1.0.0
Features: * Addition of a new reports * Update reports * 6 levels of report status (OPEN,WORKING,PENDING,WAIT,OTHER,CLOSE) * Action seperation according to roles (customer support, engineers). Only customer support can add new reports. * Search capabilities with keyword or report id. * Automatic insertion of username and date during report editing. * Automatic email message sent when reports are updated or new reports are inserted. * Simple to use and to install.


| Hits: | 21 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-18 |
OpenCRM
OpenCRM is an Open Source CRM and Support System. It can be used for tracking clients, contracts, support tickets, and small project managment. It is written in PHP, Perl and using MySQL.


| Hits: | 13 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-18 |
eBills web enabled billing 1.24
ebills is a PHP/MySQL billing, customer care and workflow system. It automates the production of itemised telephone bills, service/utility bills and product invoices. It produces customer letters, helps collect debts and integrates with other systems.


| Hits: | 16 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-18 |
WebHelpX
WebHelpX is a context-sensitive help solution for your web site. Many sites offer real time chat, FAQs and the like to the their visitors, but as any web surfer will tell you, if what someone is expected to 'do' is not immediately apparent, that visitor (potential customer) is gone. With WebHelpX, you can define context-sensitive help for a page, field, product, or anything you decide, and ensure that your users and even support staff know exactly what to do when they hit your website.



| Hits: | 10 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-17 |
Mhd2 2.0.1
MHD is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF.


| Hits: | 10 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-15 |
OpenSupport
OpenSupport is an open-source technical support tracking/ticketing system written in PHP, and driven by a MySQL backend. Being such, it allows clients to access it from a variety of platforms, as only a web browser is required for access.

| Hits: | 9 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-15 |
EXO PHPDesk
Helpdesk software written in PHP with MySQL backend, allows companies to interact with their customers with easy to use interface, consisting of Administraton, Staff, and Members Area.

| Hits: | 8 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-13 |
Issue Tracker
Issue Tracker for PHP is a web based issue tracking software tool which allows you to automate your business processes, in whole or part, so that documents, information, tasks, and are passed from one participant to another for action.

| Hits: | 6 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-13 |
Desklance
Desklance is a feature packed web based Support and email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal Support solution for companies with one or more members of staff or for those who want to organise client support. As Desklance is a web based Support, your staff can also use it while on the move. And customers can send requests in using their normal email client. Try the online de



| Hits: | 11 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-12 |
Help Desk Pilot
Help Desk Pilot for PHP is a liked support ticket and customer centric help desk software solution. Features: email management, canned replies, powerful admin, custom fields, Private Notes, Plug-in Architecture, and printing of support tickets.

| Hits: | 6 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-12 |
United Help Desk Software
Zen Help Desk from asp code to PHP in order to enhance the open source communities help desk tool set. We are proud to announce the successfull conversion of the software to php without loosing any of the original look and feel of the help desk. Zen PHP Help Desk Features: * Open Source Free Help Desk Software * Easy to install, no coding abilities required * Uses My SQL backbend for data storage * can handle a large number of help desk calls



| Hits: | 11 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-12 |
Call Center Software 2.2
The Call Cener Software features a automatic installation wizard insuring you only need minimal knowledge of MySQL and PHP. Totaly Free GPL Call Center Software.



| Hits: | 13 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-12 |
ServiceDesk Plus 7.5
ServiceDesk Plus is a web-based helpdesk software that helps you manage all your communications from a single point. It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowledge Base. ServiceDesk Plus packs all the modules at an affordable price.


| Hits: | 8 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-12 |
Helpdesk Issue Manager 0.9
Multiple functional domains allowing the system to hold issue management systems in the same database and using the same pages.


| Hits: | 17 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-11 |
RealLink 1.6
Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and install.

| Hits: | 7 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-11 |
absoluteBUSY 1.0
absoluteBUSY web CRM software enables teams and departments to share a central - always up to date - customer database, an online contact manager and a project tracking tool, either on the web or within a corporate intranet. Contacts, customer histories, hot leads, projects and pending tasks can be updated from anywhere, with any web browser.


| Hits: | 6 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-11 |
Browser CRM
Browser CRM is a browser-based customer acquisition and management application. It provides customer management features including email, file management, tasks, opportunities, calendaring and web site integration accessible anytime, anywhere from any web browser.



| Hits: | 10 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-11 |