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SA HelpDesk 1.1
* Easy Installation * Ticket Management * Status Filters * User Management * Knowledge Base


| Hits: | 2 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-11-16 |
Ticket and Client Support Management System
This complete Ticket Managemenet System allows your users to quickly notify you of any problems, bugs or just ask you a question, while giving you the tools to manage these submissions.

| Hits: | 4 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-10-30 |
QuickTick - The Deployable Helpdesk
QuickTick is a full-featured online help-desk and ticket support system. It is powered by PHP and MySQL with a touch of jQuery to provide for a seamless and perfect experience.

| Hits: | 5 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-10-25 |
Cheap Help Desk
Cheap Help Desk is a full featured help desk and support software that will keep your customers happy by giving them a way to track their communication with you at any time.


| Hits: | 32 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-20 |
Crafty Syntax Live Help
Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Crafty Syntax Live Help is free and is progammed in PHP with Mysql for the datatabase. Other highlighted features include the ability to create your ow


| Hits: | 8 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-20 |
PHP Live Helper
Provide real-time customer support and visitor communication directly on your site. With PHP Live Helper you can provide human interaction to visitors allowing you to close a sale , provide customer support or simply answer a question they may have. With no need for extra software, you can provide this from any computer, anywhere.


| Hits: | 9 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-06-20 |
ASTRES 3.0
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news...


| Hits: | 45 | Platforms: | Linux Mac Sun Windows |
| Ratings: | Last Updated: | 2009-03-05 |
BPHelpDesk - Support Tickets Application
BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, he spent. Administrator can create technician accounts and manage other of the application.

| Hits: | 22 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-03-04 |
HELP DESK PHP 5.3
PHP Ad post help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage help desk tickets. Features include: * unlimited personalized accounts for staff * unlimited categories * canned responses * file attachments * fully-featured knowledgebase (articles, categories, search,...) * custom fields in the

| Hits: | 24 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-02-24 |
Web Based Invoicing and Help Desk with Web Invoice 7.54.2
* Web Based Invoicing with Integrated Helpdesk Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and Bill from within the office or Remotely at the time of a Service Call * Manage your Employees Efficiently without the guess work of who owes who, with Web Invoice. * Keep Track of your Customer Base and Direction of your Business, Schedule Appointments, Create Estimates, Invoices and Manage Inventory in a Simple to use Graphica


| Hits: | 48 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2009-01-21 |
Webber ticket system
WB Ticket system allows you to seamlessly integrate email or web inquiries into a clean, intuitive and easy to use multi-user web interface. With WB Ticket system you will be able to reduce the workload, time spent on providing support and increase production and team collaboration.


| Hits: | 34 | Platforms: | Linux Mac Sun Windows |
| Ratings: | Last Updated: | 2009-01-16 |
HybridDesk
* 100% web-based & easy to install * POP3/IMAP SSL ticket piping * Flexible & simple web forum(s) * Customizable to match your website * Developed using PHP, AJAX, and CSS


| Hits: | 38 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2008-10-25 |
BrowserHawk To-Go RET library
The BrowserHawk To-Go RET library instantly adds a robust browser checker and troubleshooting page to your website, without the need to install or maintain any special software. Now you can ensure that each user meets the your minimum browser and system requirements, and provide personalized, automated self-help to users that experience difficulties.



| Hits: | 20 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2008-10-24 |
Ticket Support Script 1
Ticket Support System is an online PHP / MySQL based script used to process your clients requests. You will not have to worry about 2 or more people replying to the same email messages because with Ticket Support System multiple support operators can reply to clients' questions without overwriting each others replies. One of the most important advantages is that you will not lose emails any more because of the SPAM filters used by many email providers. Your clients will be able to view your r


| Hits: | 36 | Platforms: | Linux Mac Sun Windows |
| Ratings: | Last Updated: | 2008-09-04 |
Smart Support 1
infinetSoftware Smart Support is a full featured knowledgebase and ticketing system for managing your sales and support needs. The ticketing system replaces email to more efficiently communicate with customers. The knowledgebase allows you to publish answers to questions before customers ask, also improving your efficiency. Benefits: * Centralized Communication * More Efficient than Email * Reduce Support Time with the Knowledgebase * Always Available Support - The Knowledgebase is Avai


| Hits: | 34 | Platforms: | Linux Mac Sun Windows |
| Ratings: | Last Updated: | 2008-08-13 |
Support Desk Script
This php script uses a database to store Support Tickets. This script is used as an addition to any website wanting to offer professional support. Visitors needing support from your website will fill out a short form. This form will be numbered and stored in a database and the administration (you) can reply to the ticket. Visitor will receive a ticket number and confirmation emails are automatically sent. Visitors can then use their ticket number to view, check or update their ticket. Simp


| Hits: | 57 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2008-04-13 |
HelpDesk – the Enterprise Self-service Software
HelpDesk is an enterprise Self-Service software that makes it easy for your customers to share information and knowledge with support stuff. Adding and solving requests, sharing and finding knowledge has never been easier. These benefits come with all the additional features needed to make it a part of your business: * Simple installation and management * E-mail to request integration * Relating requests with knowledge base solutions * Tools for searching requests and knowledge base * Act


| Hits: | 79 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2008-02-13 |
Kube Support
Feature: #Support Tickets #Manuals #Knowledgebase #Easy to edit html template files #Simple wizard installation #Easy to edit language files #Powerful Admin panel for controlling your site #1 year of upgrades


| Hits: | 59 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2008-01-27 |
A Plus Help DesK
A Plus Help Desk is an online customer support system. Admin can search, add, edit, and delete clients, staffs, and support tickets, then reply, reopen or close the tickets. With Built in Mailing list, admin can send bulk-mails to all customers or staffs. With build in FAQ, News and To Do systems admin can add, edit, and delete FAQ, News and make note of things to be done by admin or staffs. Client can view, reopen or close their own support tickets and submit new support tickets.


| Hits: | 76 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2007-11-20 |
QuickTicket 1.2
QuickTicket is a powerful, scalable and fully customizable troubleticket management package for your organisation. It support several databases : MySQL, SQL Server, PostgreSQL, MS-Access via odbc, Informix or DB2.

| Hits: | 47 | Platforms: | Linux Windows |
| Ratings: | Last Updated: | 2007-06-27 |