Accounts :: Phantom User Account
Feb 10, 2016
I upgraded my ASUS QF550/Windows 8.1 to Windows 10/Threshold II after the MS invitation. I'm also using ESET Smart Security.
The upgrade went smoothly and my computer is running better than ever. However, I've noticed that a mysterious phantom user account keeps appearing on my user list. I have a secure network and have changed the network and MS passwords since this began happening, yet the user account "ttnmlwzzn" still appears. Never any files or activity on it. Once deleted, after several sign-ins by me, it reappears. I am the only user and have administrator authority but I can't seem to permanently delete it.
My questions are: Is this something that is being added by Windows 10 and is this something to be concerned about? Is there some trick to getting it to remain deleted? Doesn't seem to hurt anything, but it's a bit annoying.
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Feb 10, 2016
I had hoped Windows 10 corrected the "rename user account" function but nope. I renamed a User Account due to conflict on the LAN [same name, same spelling] and sure enough, now I have two names for the account, one a slightly hidden original name, and permissions issues. To rid it, I will create an all new Administrator account, move everything over, and demolish the old. How to do? the docs/files are easy... the settings for apps etc are not as I recall
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Aug 14, 2015
I upgraded my windows 7 to windows 10 my dell insperion computer. the original conversion to windows 10 seemed to go OK for a few days. The about 2 days ago, I created a MS user account to access some of the MS store apps. Now the original Windows 7/10 user accounts - local accounts i guess - 3 of them - that we signed in with have been replaced with 1 account - I believe to be the Microsoft account (different name and password).
When we sign in with that MS account and get in to the computer, we have a pop up box that says "Critical Error - Start Menu and Cortana aren't working. We'll try ti fix it the next time you sign in." We can't do anything but select the pop-up box option of "sign out now". When we sign in again, it is the same thing.
I'm not sure if this is 1 problem or 2 different ones.
1. How do I get back my initial local user accounts, so I can access all of my programs and files?
2. How do I fix the Critical error?
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Mar 5, 2016
I've been using Windows 10 for weeks. Until today, it started up just fine by displaying my name and no email address. This is exactly how I want it to be.
Today when Win 10 would not recognize a printer, in order to download an "app" to work with this, I was required to provide a Microsoft email account, which I did (an old Hotmail account I rarely use). Now when I restart or wake up the computer, that old Hotmail account appears as "Administrator". However, I do NOT want that old Hotmail email address associated with this computer.
How can I remove it and get back to logging in with NO associated email address?
NOTE: I do not want to delete the old Hotmail account; just want to remove it from my Windows 10 "Account" menu (My name + Hotmail address + "Administrator").
In case it's required to associate Win 10 with an email address, I use Windows Live Essentials with a company email address. I tried adding it via the "Other Account" option, but Win 10 said it did not recognize the email address I entered, sigh.
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Mar 5, 2016
Is it still recommended to do your daily tasks in a non-administrator user account, or is that obsolete advice in windows 8-10?
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Sep 27, 2015
I have two user accounts on my PC. One local(password protected) and the other Outlook account(admin). Recently I am not able to sign-in to my local account, when i enter the user password, the welcome screen appears and after that signing-out screen appears and takes me again to the user login screen.
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Dec 14, 2015
I am the sole user of my pc.
Under Settings/Accounts
my name is:-
John Smith
my email address
Administrator
Q1 How do I change this to just:-
Pete
Administator?
Under This PC
I have drives C, F and G
In C the user is called John
In F user called Pete
In G user called Pete
Q2 How do I rename user John to Pete?
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Jan 21, 2016
Is there a way to run Win10 without any user account, a completely open computer? There seems to be no way to complete an install of windows without a phone number or e-mail account. Isn't there a way to run a computer with Win10 that doesn't require any user, a "public" computer.
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Feb 2, 2016
I just upgraded to Windows 10 from Windows 7. My wife and I use the same computer at home and each have a user account.
On Windows 7, when the computer started, the first screen we would see is both user accounts and select the appropriate one. Windows 10 (as many of you already know) seems to go directly to the user account that was on at shutdown. Is there any setting I could make to offer the choice of both user accounts each time on boot up?
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Nov 15, 2015
my issue is that I set up my Microsoft account on my Win10 laptop back when Win10 first released. At the time it was associated with an older email account that I have since changed to a new gmail account. I was able to go into my Microsoft account settings online and set the new email as an alias, as well as the primary for the account. My desktop (the system I am typing this on) is on this account with the new gmail address attached to the user account (as a Microsoft account).
My laptop, however, still shows my old email as the account name. I contacted Microsoft directly and they connected to my laptop through a remote connection to try and fix it, but they were unable to figure out how to change the account name.
I have since performed an in-place upgrade to refresh the Win10 install, which prompted for my Microsoft account credentials. I was able to connect successfully, but the account name is still stuck on my old email address. Under User settings in the control panel, there is no option to simply change account name like the local accounts do, and the OS is the home edition, so I have no access to the group policy editor settings. I have seen a few references to registry edits, but I'd rather avoid messing with that because I realize changing the account name might mess up directory addresses (since the 'user' directory is linked to account name).
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Jan 13, 2016
im running windows 10 in an active directory environment. If I log in with my own account some of the programs are not available for example edge. It seems to me that the profile is not completely loaded somehow. Looks like this:
For me it looks like if somehow the modern apps would not be loaded. (If I search after Edge it's also not available)
If I log in with another test-account it works fine. I also tried to make the user profile new but it did not work.
Did I maybe not delete some parts of the ruined user account? (I deleted everything under c: Users)
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Jan 27, 2016
My son has a windows tablet which i activated using my existing windows live account. I have downloaded him some games to play but it seems he can only access these when he is logged in as me. Is there anyway that i can give him access to all of his games etc when logged in as himself. I do not want him to always log in as me, as he will have full access to all of my private stuff such as email and family safety etc.
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Feb 10, 2016
Made the mistake of linking my wife's Hotmail account to the user account on windows 10, I had to reset the password through Microsoft so now when logged in it also opens up her Hotmail account because both are the same. Her account is also an administrator. Is there anyway to change this? Can I make another account as administrator?
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Jan 13, 2016
I decided to give new Windows 10 (it picked Home Edition by itself) a try. Previous version was Windows 7. After a flawless install I have seen that something on my C: partition is using a lot of disk space. It was Windows.old file which I have successfully deleted by using Disk Cleanup. But last night I see Windows.old has reappeared back, which is quite a surprise, so I wanted to delete it again.
But now UAC blocks my every effort because User Account "doesn't have Administrator permission". The Yes button in the UAC is greyed out, I can only click No which leaves me where I was. The Account is reduced to what appears to be Guest. Naturally, I ended up more or less completely cut off from making any serious alteration to anything. I can't delete folders of importance, change account status (back to Admin), nothing.I can only use the computer.Another issue is that my otherwise empty D: partition has 3 files (one of them is named "WindowsImageBackup"), they together take more than 100G of hard disk space. As a Guest it's impossible to open or access them to see what's in them, let alone delete them.
I know that Win 10 is supposed to delete Windows.old by itself after 30 days (I hope "WindowsImageBackup" too), but is there any way for me to solve the issue of account status - to return to Admin - and do it by myself alone as soon as possible? It all seems like some bug or something, it's quite frustrating and I tried to do a Repair Install, but as a Guest you're pretty much stuck.
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Jan 5, 2016
My wife's account is no longer on the startup screen of my computer. I have delted her account & reset it multiple times and deleted from the registry as well. Every time it does not come back BUT when I add it back in as a user it says she can sign it but again, its not on the startup screen. When I reset her account the registry does not have her account back in either. I have tried both family user & other user but never shows up on the startup screen ????????
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Jan 25, 2016
I noticed an annoying problem when deleting a user account from your PC. Basically Windows Store app got into a pickle on my main user account. I fixed it with a restore point. But it wasn't working on my wife and son's user accounts. As they barely use them and have little to lose I decided to delete their accounts and then re-create them. The intention being to see if Windows Store worked correctly after doing so (It did!!!).
I deleted the accounts, restarted machine for clean slate and set them up again. All good but something that I noticed and really annoyed me was when I went into network I could see the WMP sharing media projecting my wife's name twice and the same for my son. Looks a bit rubbish. I went on my TV into media sharing and could see the duplicate WMP clients listed on here. So as a test I deleted my son's account again and re-created and sure enough now three WMP shares from his name.
So I looked under C:users and can see (using my son as an example) three folders ... son's name, son's name-pc name, son's name.000-pc name. So this is why I see the duplications because good old Windows 10 doesn't fully delete the user from C:users. I tried deleting those old folders but got met with either 'in use' or 'denied - you need admin access'. Of course my account is an administrator so that doesn't compute!!!! I tried taking ownership of those folders and got met with all kinds of resistance but I deleted enough of them to stop the duplicate WMP shares. Basically there is nothing in the folders and sub folders but just having a Roaming/Microsoft/Windows/Libraries folder is enough to create a WMP share even for deleted users.
I don't know if not running the WMP share service would make a difference in that you can delete the old user. But this seems a bit lame and is another one to add to my poor experiences using Windows 10. Of course I want to keep the WMP share feature. I could of turned it off to stop this duplication but it would of been completely switched off which wasn't the answer.
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Dec 6, 2015
I had Windows 10 configured to auto log on with only a single user account and haven't had a single issue until last night after a restart to apply updates. Now when I boot my PC I am stopped at the login screen stating my password is invalid. The reason it's invalid is I now have two accounts with my name assigned however the one it tries to log into by default is the newly created one (it looks like it simply duplicated my original) and it doesn't allow any access to Windows. I select my original and log in manually just fine.
The problem is there is only one User listed in the User Accounts settings and that account only appears on initial boot as I can log out to the login screen post boot and the account has disappeared.
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Nov 6, 2015
I updated to W10 2 days ago and now I want to downgrade to Windows 7 but I can't. When I go to "Recovery" and click on "Get started" the pop-up window says "Getting things ready" and after that it says that I have to remove all the accounts created with W10, which are 2, but only one is created with W10 and I can't access it. I can't delete them through Settings>Accounts or Control Panel or whatever. Since upgrading I've only had problems and I am this close to throw my laptop. I'm using Toshiba Satellite.
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Jan 14, 2016
I am running a laptop with a French keyboard layout, with Windows set on British English. For my admin account this works fine - there is an English and French input method available in the language settings in Control Panel (and I can even switch to an English keyboard layout, if I want, with the language settings 'button' in the righthand side of the task bar).
I would like to set up a user account for my son, which I have done, but it opens up with an English keyboard layout. I go into the language settings, but only the English keyboard is available as an input method. I add the French keyboard, but I cannot switch to this keyboard - there is no language button in the task bar and windows+space doesn't do anything.
I've even tried deleting the English keyboard layout to leave just the French. The language settings now show only the French keyboard, but Windows still stubbornly insists on staying with the English layout! What do I have to do to get the User Account to work with the French keyboard?
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Nov 26, 2015
Whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.
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Jan 4, 2016
I have 2 computers both running Windows 10, one of which is brand new. When I setup the new computer, I signed in using Microsoft account, expecting the new computer to sync the settings from the old one. But instead, the new computer's default settings overwrote existing settings on the old computer, which is just dumb.
Because of some hardware issues, I've had to replace the new computer and setup a new one again. Now I really don't want the same thing happening again. So is there a way to make sure my new Windows 10 only receive settings from the old one?
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Nov 12, 2015
At the first after I upgraded my notebook from windows 8 to windows 10, I just realize that 1 of my 3 user account is not exist anymore (the Guest account is not there just after I upgrade it into windows 10). As I tried to make the new Guest account and still didnt work (I dont want to follow such a complex email registration required by windows 10 to make a new user account), I thought to delete my secondary user account. However, I just realize that there is a file that I saved in the Desktop under my secondary user account. Is there a way to restore this desktop file that is saved in my deleted user account?
I have opened C:Users but I cant find the folder with the name of my deleted user account. It's very important yet big file (around 2 GB).
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Sep 20, 2015
I upgraded my kids' computer to Windows 10. It had an administrator account (for me to set things) and two separate user accounts for my daughter and my son.
I made the *mistake* of logging into Chrome with my Gmail acct ID while on my Daughter's user account.
Now, it's no longer her account. It has a password (It never had a password before). And instead of her name, it's literally my gmail account name.
I need to take some time to clean out the user account settings, but she has her steam, minecraft and other settings on her account. I don't really want to trash it and make a new one.
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Feb 2, 2016
Since yesterday, I'm unable to switch between user accounts. Button changes from white to blue when hovered, but no response to click.
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Aug 7, 2015
Ive upgraded from Win 8 to Win 10.
I had 2 adult local accounts and 2 kids local accounts. I also have the 1 Microsoft account.
I don't want to use the Microsoft account signin on my laptop I want to use my local.
Is there a way to assign the existing local kids accounts to family without having to create new ones ? The kids are worried that if I do this they will lose their existing apps/game settings on the local accounts.
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Dec 26, 2015
I've got two computers running windows 7. Both have an administrator account and a standard user account. The computer I use for gaming has a third account for gaming (I have some older games that don't like the aero-peak feature so the gaming account uses a plain desktop, no features.)
All these accounts use the same email address.
All these accounts will also use just the one Microsoft account.
My question is, when I upgrade to windows 10, will I be able to create a similar set-up for the user accounts, ie 5 different accounts, but only one email address and one Microsoft account? I've read that windows wants an email address to create a new account, is it going to tell me "that email address/Microsoft account has already been used?"
I am planning to upgrade to windows 10 by doing a clean install and starting from scratch, so I'm not worried about whether or not the existing accounts will transfer over.
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