Acer Aspire 5943G Upgraded - Blank Login Screen
Jul 30, 2015
I have a problem with my Acer Aspire 5943G. I just upgraded from Windows 7 Home Premium OA to Windows 10 Home, and then updated Windows 10 until there were no updates showing. A couple problems appeared which I was able to fix but not a particular one; When I startup the laptop it all goes smoothly but when it gets to the login screen (clock with the background), my screen's backlight suddenly turns off.
I can still see the faint screen info if I shine a bright light in it. If I restart it, it fixes the problem though. This is rather frustrating as I cannot expect when it will happen (right now it happened when I turned it on from hibernation, sometimes it happens with a normal shutdown and startup). My GPU is ATI mobility radeon HD 5650. Also having a sound issue. I can get the sound to work through headphones, but not through the speakers.
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Nov 7, 2015
Acer Aspire 5943G upgraded from Win 7 to 10, Kaspersky 2015.
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Mar 27, 2016
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Aug 17, 2015
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Aug 14, 2015
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Aug 15, 2015
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Nov 18, 2015
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Jan 10, 2016
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Dec 3, 2015
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Dec 17, 2015
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Sep 23, 2015
run down of errors when i try to do automatic repair:
1.Troubleshoot>Reset this PC>Keep my files> = error: The drive where Windows is installed is locked. Unlock the drive and try again.
2.Troubleshoot>Reset this PC>Removes everything>= error:Unable to reset your PC. A required drive partition is missing.
3.Troubleshoot>Advance options>System restore>= error: System restore: To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore.
4. Troubleshoot>System Image Recovery>= error:Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click retry. Alternatively close this dialog for more options.
5.Troubleshoot>Startup repair>= error: start up repair couldn't repair PC. Press advance to try other options to repair you PC or "shutdown" to turn off your PC. Log file:
6.Troubleshoot>Go back to the previous build>= Windows ran into a problem and wont be able to take you back to the previous build. Try resetting your current build instead(Troubleshoot > Reset this PC).
7. Install>Upgrade>Compatibility report: The computer started using the Windows installation media. Remove the installation media and restart your computer so that windows stars normally. Then, insert the installation media and restart the upgrade.
8.Install>Custom> We couldnt find any drivers. To get a storage driver, click load driver
when trying to load the USB it says no signed drivers were found. Make sure that the installation media contains the correct drivers, and then click OK
I just want to get my laptop running at this point and probably go back to windows 7. dont mind losing my files cus most were backed up
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Jan 21, 2016
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Aug 21, 2015
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Oct 3, 2015
So, I was chatting with Microsoft about an issue with OneDrive, and all of a sudden my computer crashes. The error says "KERNEL AUTO BOOST LOCK WITH RAISED IRQL". I have included the dump log in this thread.
DESKTOP-CS4PJG9-Sat_10_03_2015_121137_66.zip
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Jul 30, 2015
I have an Acer Aspire 7750g laptop for like 5 years now. Updating it's graphics card would result in having lines randomly flicker all over the screen horizontally. This is the reason I did not update it's drivers. Now that Windows 10 has released, it seems to have update it automatically which is irritating. I've searched in the internet some ways to fix it and tried one of them: Underclock the Memory Clock by 50 MHz in MSI Afterburner. This did not work at all. What I have done is I have underclocked the Core Clock by 50 MHz aswell and still no result. I've kept these two that way and restarted my laptop to hope that this might fix it, I was wrong. Now I can't even boot into windows. This is what I get when I try to boot into Windows: [URL]
I have tried going into safe mode and that's where I get the BSOD that says Kernel_Data_Inpage_Error. I have also enabled the low-resolution video mode, still no result.What I could do is reinstall the operating system but I'd like to keep that as my last option as I do not want to lose my files and I don't know if my windows 7 key will be accepted while installing windows 10 from a flashdrive.
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Feb 18, 2016
when I start up windows 10, type in my password and hit enter, it takes a bit longer to load and but doesnt even load my desktop. I can ctrl+alt+del to get task manager going and open up chrome with that, but it wont load any web pages. I didn't change anything the day before so I dont know whats up. I tried booting into safe mode but it still does the same thing. Luckily I had my old hard drive with 8.1 still installed so I could get on, and everything works fine on it.
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Aug 11, 2015
I have two accounts on my Win10 device. A User account, which works fine, and an Administrator account, which has a problem: when I try to log into the Admin account, the screen I get is totally black. I can Ctrl-Alt-Del to bring up task manager, and from there I can launch things, but when I launch explorer, no joy--the screen remains black.
The funny thing is that this does not happen in my User account.
NOTE: I did not see this behavior before I installed today's (Tuesday's) update for Windows 10.
Details: Machine is a Lenovo X140e (AMD quad core) with 8GB RAM and a 256GB SSD. Windows 10 Professional 64-bit.
It does make certain things that I'd like to do considerably more difficult...
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Oct 27, 2015
Switched on a friend's PC today with Windows 10 fully updated (upgraded from Windows 7 around a month ago), and it loads to where the login screen should be ie after the Windows 10 logo etc, but then the screen is blank. There's no mouse pointer, no login screen, and no monitor error (ie there's a source at least).
I've tried booting in safe mode but I get the exact same problem. Also I've tried just typing in the password to see if the login screen has been moved to a non existent monitor, but that doesn't work either.
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Apr 8, 2016
I cant login to my acer laptop running on windows 10 os..it keeps asking for user name and password...what can i do?
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Nov 10, 2015
So, as the title suggests, I have just upgraded my Desktop PC to Windows 10 as I was under the impression that the Free Upgrade would expire soon (I have since learned it expires June of next year, GG me).
I completed the upgrade 5 days ago, took about an hour and forty minutes to fully upgrade. It takes me to the log in screen and I type in the password and It just sort of...sits there. Any time I type in the password or click on anything other than the options on the login screen and the screen fades into white as it becomes unresponsive, then few seconds afterwords the screen turns black and then after another 3-4 seconds, my PC reboots as if the power has been turned off.
I don't really know much of the Specs of my PC, as that's never really mattered to me before. I know the Model is an HP Pavilion p6000 and I have own it since 2010. I'm not sure if my PC is too old to handle Win 10. I know before the upgrade I had 280 Gigs of memory left out of 450, so it shouldn't be a memory issue.
I tried submitting this problem to r/Windows10 and they suggested I try and boot the computer in Safe Mode...I honestly didn't know what Safe Mode was so I was lead here, to the Forum. I've tried obtaining Safe mode by turning it on/off twice in a row to trigger the auto repair and it took me to thing screen.
[URL] ...
I tried clicking on the "US" option...and my mouse wouldn't show up. So, the point is, for whatever reason I can't log in to my PC now.
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Oct 19, 2015
I upgraded to windows 10 on a dell laptop, it came up succesful with my name still on the welcome screen however when i put in my password or emails it says they are wrong however i have heard of other people having this problem and putting in their old email addresses and passwords so tried that but i have never ever saved any passwords or emails when they ask.
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Nov 25, 2015
I have a dual boot system in the following configuration:
HDD-0 = Win7 OS, HDD-1 = Win7 OS, WinXP OS. I have successfully booted into each of these operating systems - and the Win7 OS on HDD-1 is an exact clone of the primary OS on HDD-0.
I just upgraded the Win7 OS on HDD-0 to Windows 10 using the "Get Windows 10" process. I now get the new blue Boot Manger screen with all three OS's listed and I can successfully boot into Windows 10 and Windows XP. But I cannot boot into the Win7 OS on HDD-1 (which I could before the Windows 10 upgrade). How the upgrade even knew about the other copy of Windows 7, since it was not active and lives on another HDD is beyond me.
One strange thing - if I do a cold startup (power on) I get the new Boot Manger screen. But if I do a Restart from Windows 10, I get the old, black & white boot manger screen - and it does list all three OS's correctly, too.
The error message I get when trying to open (boot) the Windows 7 OS is: "LogonUI.exc - Entry point not found. RtlReleasePath could not be located in the ntdll.dll" And, like others, I now get the black screen with "Windows 7, Build 7601 This copy of Windows is not genuine (but it was yesterday before the Windows 10 upgrade on the other HDD).
And like others, I can start the Crtl+Alt+Del to get the screen with users, Task Manger, etc. And, I can run all my applications by manually starting them in a New Task and browsing to the exe file - like Firefox.exe or Word.exe So, it looks like Windows 7 started and may be running. I just can't get into it.
I think both issues, the LogOn and the "Not Genuine" are both related to the Entry Point no located in the ntdll.dll.
At this point I really don't want to reload Windows 7 since it appears to be running and all the apps can be run manually.
All this happened after the upgrade of the other Win7 on HDD-0.
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Jan 8, 2016
Freaking windows 10 has frozen. I can login into my Computer that's it. After that it stays blank, nothing on the bottom just blank. Tried restarting without closing it down properly because I can't. This usually puts it into repair mode after 2 times but of course it is not working. Just goes back to normal (blank screen). There is a security app that pops up. But only the top link appears then I get the black background with .
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Feb 26, 2016
Installed win 10 with no problems and it has been running successfully for a good while. Recently I have had some booting problems, not all the time but every so often the boot sits there with a black screen showing ACER and nothing happens. If you sit long enough it will boot with no other problems. I tried looking at the boot section and switched it to normal as it was on something else which I cannot remember.
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Jul 30, 2015
Black screen and stuck cursor after upgrading to windows 10 on my acer laptop, I've tried all other forums and nothing has worked ...
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