Bluetooth Capability Gone (OS Build 1056.36) On Acer Aspire Laptop

Jan 10, 2016

I have an Acer Aspire laptop that used to have Bluetooth on it. I just recently noticed that all evidence of Bluetooth has disappeared from the OS. The Bluetooth module that I am using is:

Bluetooth 4.0 + HS, the two drivers listed on the support portal for my model number are an Atheros Wifi/BT combo and a Broadcom. I can't tell since there since the OS doesn't see it.

First thing I tried is to download and install both drivers from the manufacture's site (Acer Support). Both installers did not detect the BT module being present and ended prematurely.

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