Installation :: Getting Past Login Screen

Oct 3, 2015

I installed Windows10 and it opened . I looked at the start menu and then logged off. The next time I started my computer I could log on because I didn't have a password. When I used my phone to set a new password, I could not set one up. The msn.com site wanted to recover not take a new password.

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Installation :: Can't Get Past Login Screen

Oct 17, 2015

I have a desktop computer that I just built with Windows 7 home premium installed on it. It was working great but yesterday I decided to upgrade to Windows 10. After the upgrade, it brought me to a screen that says welcome back with my username and a space for me to put my password. When I input the correct password, the computer freezes and eventually restarts and brings me to the same screen again. Pressing F2 or Del while it powers on does nothing and so does pressing F8. I cannot restart while holding shift because there is no restart option on the login screen it brings me to. I know that the password in right because if I put in something else it just says password incorrect. Clicking on "I'm not *myusername*"also causes a crash.

My computer easily meets the requirements for the OS and the SSD it installed on still had over 40 gigabytes left on it after downloading the 5 gigabyte file so I don't think it's a hardware or storage problem.I don't care if I have to restore it to windows 7 or reinstall windows 10, I just want it to work.

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How To Get Past Login Screen Without A Password

Aug 18, 2015

Just downloaded windows 10. First screen asks for a password. My password is my finger scan. How do I get past this screen?

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Installation :: After Install Can't Enter Password To Get Past Welcome Screen

Aug 6, 2015

I (think) successfully updated to Win10. But, when I went to start up I can't get past the hi there screen. The password box will not populate when I key in my password. I do not see an arrow or any indication that my mouse is working. Tried rebooting with keyboard disconnected then reconnected and no go. 

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Installation :: Laptop Won't Move Past Start Screen - Been Rebooting For 8 Hours

Nov 14, 2015

I have a Lenovo flex 2 laptop that is brand new and used to run windows 8.1 until earlier today.

I opted for the recommended win 10 upgrade, and things went smoothly until it was time to reboot.

The laptop begins to boot, I get to see the Lenovo start screen for a few seconds, and then it turns off before starting over again.

This loop has been going on for 8 hours, as of right now.

All attempts to access the boot menu via the F2, F8, F11, and F12 keys have failed, and the novo key has had no effect.

I am desperate at this point- the laptop is brand new. And now it is next to useless. No actual customer support is available in the country I live in. I just want a way to go back to win8.1.

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Installation :: Black Screen Of Doom But Booted To Login Screen (no Cursor Just Blank)

Jan 18, 2016

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.

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Cannot Get To Continue Past Welcome Screen

Nov 30, 2015

Decided to install Windows 10 this weekend. From what I can tell, it installed properly. But cannot get past the "Welcome to Window 10" Screen. See image below. I am on a home-built PC with Window 7 Pro. All current updates to Windows 7 are installed, and the Win 10 compatability screen shows that my system is 100% compatible.I have been searching all over the internet to find a solution, and nothing seems to apply to me. here's what I've done:

I have rebooted. Disabled Microsoft's antivirus. Disabled ALL USB ports except for Mouse and Keyboard within the BIOS. I made sure my Bios is up to date (Asus Rampage IV Extreme). Unplugged everything from the PC, USB and Ethernet cable.

I have been able to get to a troubleshooting screen. See below. I can use Mouse and Keyboard here. But cannot boot into Win10 with mouse and Keyboard. I enabled Safe Mode, but when F8 is hit at startup, I am only able to get to a selection of Hard Drives (3rd Photo).The only thing I am able to do is revert back to Windows 7, which works fine after that.

I have tried installing from Windows Update, and the direct link download. I've uninstalled the Nvidia drivers, and still not able to proceed past the first image below. It's as if the mouse and keyboard do not work. So I cannot tell if the system is locking up when it gets to this point, or if something else is happening. The error code I get is: c1900101-40019, but don't see an exact answer to what that full code means.

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Installation :: Login Screen Not Working?

Jul 30, 2015

I get to the login screen that says "Hi there, welcome back!", and when I press the "Next" button the login screen takes a long time and I get a loading cursor. If I press anything after that, the computer restarts itself and the problem begins again. Due to this, I can't even access my computer.

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Installation :: Black Screen Without Cursor After Login?

Aug 7, 2015

So i tried updating my computer from windows 8 to 10 and last night and it froze at 75% and configuration settings 1%, i let it sit there all night but it still was at 75%. I had read that people where having the same problem and that itll revert to windows 8.1 after you reset it so i did. To my surprise it booted as windows 10 and allowed me to log in but after i logged in my computer black screened without a cursor. I reset it several times but the same problem kept occuring.

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Installation :: Any Way To Change Color On Login Screen

Jan 12, 2015

To change logon screen colour and background in W10 doesn't work any more.

The Windows 8.1 method doesn't work any more -- if you choose the wrong colour at install time you are stuck with it.

The option to change doesn't work from the desktop - It used to be possible also from the Start screen in W8.1 - example shown below.

My error -- you simply right mouse click on desktop on W10 and then personalize -- it's separate from installing themes. The setting changes menu colour task bar colour and logon background.

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Installation :: Update Stops At Login Screen?

Aug 22, 2015

I used the free download Windows 10 Update to go from Windows 8.1. Install went find and it comes to the login screen that says "Welcome Back". I click on the next button and a small blue circle comes up and spins but nothing happens beyond that. I unplugged external drives, cards, flash drives etc and tried a hard reboot but it still stops at the same spot. What can I do from here? 

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Computer Won't Load Past Start Up Screen

Nov 11, 2015

My laptop began moving incredibly slow last night, like the cursor would hardly move and it sounded like it was running extra hard. I turned it off and this morning it won't load past the start up screen. And still, the windows loading icon spins incredibly slow.

Eventually it goes to a black screen for some time, then the automatic repair icon appears, then "diagnosing your pc". It made it past that once and got to the advanced option screen but was moving so slowly that I couldn't click on anything.

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Installation :: Black Screen With Cursor After Install And First Login

Oct 15, 2015

Just upgraded my bro-in-law's HP Pavilion desktop from 8.1 to 10. It's got an AMD processor, but I don't know which one exactly...probably one of the lower level ones. It was a refurb from Fry's, purchased a couple of months ago. It was running 8.1 just fine.

The upgrade process to win 10 went smoothly, got the pretty picture and the standard login screen, entered login info and got a series of messages welcoming me to win 10 and that the system was being configured. Then a message that said the install was "taking a bit longer than usual" and to wait a while longer. Stayed on this for about 10 minutes, and then screen went black with a cursor. And it's been that way for the past two hours. Just leaving it for now hoping it will magically come up with the win 10 desktop, but so far no love.

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Installation :: Upgrade Install Crashing At First Login Screen

Jul 30, 2015

After installing Windows 10 - on the first login screen, when I enter my password pc is freezing up, after a few seconds it fades to black and then restarts. Cannot get past this part. The PC I'm upgrading is a Dell Inspiron laptop upgrading from Win7.

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Can't Get Past Password Screen When Logging Into Yahoo Mail

Mar 13, 2016

I had no problems with either upgrade on my laptop to Win10 Home or desktop PC to Win10 Pro, It's only after a recent update on my PC with Pro that I can't get past the password screen when logging into Yahoo mail. Filling in my user name/email account works fine but the next screen for my password won't work. I click the "continue" button but nothing happens. This is the only site so far where this happened.

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Installation :: Can't Upgrade To PRO / Can't Get Past Product Key Window

Jul 21, 2015

I am trying to upgrade GENUINE Windows 8.1 PRO x64 to Windows 10 Pro x64 from the ISO I made from the Microsoft RTM files. I am upgrading from within the 8.1 OS and choosing the option to keep "nothing" of my settings and personal files.

I have two problems.

The first is that the installation asks for a product key. On the other hand, when I upgraded my Windows 7 machine to 10 from within the OS it didn't ask for a product key. Why do I need to provide the product key to upgrade my 8.1 system, but not my 7 system?

Second problem is that I can not upgrade from 8.1 PRO to Win10 PRO. When I put in the general product key for the Win10 HOME edition the install proceeds, but it does not take the other (different) product key corresponding to the Win10 PRO version, even though it should. Why can't I go 8.1 PRO -> 10 PRO?

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Unable To Get Past Loading Screen - How To Get Into Safe Mode Without Restart

Oct 16, 2015

I installed Windows 10 on a MS Vista OS, Viao laptop about a month ago. Everything has been fine. I've been learning how to use Windows 10, and have been more or less happy with it.

On October 16, 1015, I booted the laptop just like I do every morning around 8:30 am. I got past the loading screen, got the Loading screen photo image, and then the login screen. I logged in, and got an alert that Windows 10 updates were available. Since I had 30 some minutes before I needed to actually USE the machine I told it to update. I clicked the update button, and Windows 10 partially logged me out to do the update. When windows restarted, I got past the loading screen, and got to the Login screen.

But after putting in my Windows credentials, I got a blue screen with a white circle progress indicator, and it sat like that for about 20 minutes.

I restarted by pressing the power button, but am now unable to even to the loading screen. As soon as I hear the "booting windows" sound, the blue screen with the white circle progress indicator comes up. I've tried this about 5 times, letting it sit for about 30 minutes each time.

I am trying to find a way to get into safe mode without the use of the "restart" function, but either that data doesn't exist or I am not using the correct search terms to find it.

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Lumia 1020 Stuck At Start Screen Loading After Update - How To Get Past This

May 16, 2015

Lumia 1020
windows 10 mobile
OS 10.0.12562.84

start screen "loading..." after the update

did soft reset worked but later again the same issue "loading..."
did hard reset worked but later again the same issue "loading..."
did hard reset twice using volume and power button worked but later the same issue"loading..."

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Multiple Reboot Attempts Never Got Past 4 Blue Square Screen After Kernel Security Error

Mar 23, 2016

A couple of weeks ago when booting up my PC, I came to I assume the Windows 10 version of the blue screen of death. It said something to the effect of a kernel security check error, it said it was repairing the PC and would reboot.

However, it wouldn't reboot. The farthest it would ever go is the 4 blue square windows screen and then eventually the screen would go black. For a while, the blue light on my monitor would stay solid but the "analog" and "digital" icons on the screen would alternate between analog and digital. Eventually it would just go black and the monitor screen would blink and the HDD light would stay off.

Multiple reboot attempts never got past that screen, and eventually the screen will just go black and the monitor light just blinks.

I went to my office computer that also runs Windows 10 and made a repair disk. I got home today, got into the BIOS and changed the boot priority to the DVD. I was able to get it to boot up to the repair disc (after a couple of attempts) and got into the repair utility. I tried the Start Up (or boot) repair, and it said it couldn't fix it. I tried the system restore and it said I had no restore points. So I thought (stupidly), maybe just getting into this repair disc area it would go ahead and boot on up. So I clicked "Exit and continue to Windows 10". Well that got be right back to where I was, a black screen.

So then I decided I would just go back in and use the utility to "reset", keep certain files and do a clean Windows 10 reinstall. Now I can't even get back into it. When I try to boot, IF I can even get any data to show on the screen and the monitor to "wake up" I can't get back into the repair disc. I can get as far as "Press any key to boot from CD or DVD" and then it will go to the 4 blue square windows screen that I was at previously, then eventually the screen will flash and then just stay black. By a little googling, sounds like maybe it could be a video card issue?

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Installation :: How Do Local And Microsoft Login Effect PCs Login From A Boot

Aug 15, 2015

At the moment I have a Local login and I am considering changing to a Microsoft login. If I do, does this mean that when my PC starts from a boot, that instead of the pin that I use to login to my account on the PC, I will be asked to login with both my Microsoft account username and password? If I make a mistake will I be locked out of my PC?

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Laptop Screen Turns Off Then Back On After Login Screen

Jan 5, 2016

I reinstalled windows the day before yesterday and since then every time I turn my laptop on after entering my password the screen turns off for like 2 seconds then turns back on. This have never happened to me before. I tried putting my old windows back via Macrium Reflect and I even tried reinstalling it again but neither of those things worked. I have an Acer Aspire V3-572g laptop.

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Can't Login / Flashing Between Lock Screen And Blue Screen

Aug 12, 2015

I upgraded from Windows 8 to 10 without a hitch an hour ago and kept all of my personal files and apps. I set up my start menu and everything was working fine, but I wanted to change the image on the logon screen (or whatever you call the screen in between the lock screen and the screen where you enter your PIN/info). So I took a risk and downloaded the 3rd party app here:

[URL] and uploaded an image and hit apply. Of course right after doing that I went to lock my PC to see if it worked, and as you can tell... it didn't.

I've tried rebooting and it hasn't worked. It's just very rapidly flashing between a blue screen w/ a loading circle and my lock screen image.

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Black Screen Before Login Screen

Aug 1, 2015

The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter that is NVIDIA GTX 970. My motherboard is H87-PLUS and its specs shows that it does have an Integrated Graphics Processor.

Tried installing Intel Graphics Driver but just shows 'This computer does not meet the minimum requirements for installing this software.' Tried disabling the lock screen too but its not working. Tried putting PCI-E as the default graphics in BIOS but its not working either. how could I prevent the black screen from showing up again?

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Login Screen Reappears

Jan 8, 2016

While logged in the systems goes back to the login screen. I have checked all of the display and screen saver settings. But after a reboot it still happens after just a few minutes.

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Black Screen On Login

Jul 22, 2015

So.. I screwed up.. I used a small program called something like Windows 10 Login Background Changer (something along those lines) and when I restarted my computer, it never reached the login screen. I can move the mouse and open Magnifier (was pushing random controls), but I don't know how to get past here.

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Login Screen Locks Up

Jul 29, 2015

I tried to install Windows 10 fresh from a usb but it said my Windows 7 key didn't work and I never got a Windows 10 key so I'm not sure what to do, the upgrade install won't login. I enter password, then proceed but it locks up. if I click anywhere after a minute the screen goes black ave nothing happens.

a: where to get the Windows 10 key so I can do a fresh install

or b: how to fix this login screen

I tried safe mode repair but it said it's unable to repair and I should restart the pc.

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