Kept Freezing With Windows Logo And Rotating Dots After Just A Few Seconds
Mar 3, 2016
I just upgraded my previous rig- so keeping the motherboard, CPU, GPU, RAM, optical drive. New case, SSD for Windows, HDD. After building, I ran the Windows 10 installer on the SSD with the HDD and ODD still connected, went off without a hitch. However after it restarted, it kept freezing with the Windows logo and the rotating dots after just a few seconds. I managed to get into the Windows setup (that comes after that booting screen) once, but when I was going through it the computer froze again. So I tried to reinstall- saw that having peripherals can impact things, so I disconnected the ODD and HDD and tried again. Once again the install itself on the SDD went fine, but same issue, even when I disconnected all USBs including mouse, keyboard etc.
I managed to get into Startup Repair (when the computer restarted after I exited the BIOS, which works fine), but it didn't find anything.The Windows 10 install is off an MBR-partitioned USB burned with Rufus.So what my very limited research and understanding of UEFI/BIOS firmware has led me to understand is that the initial USB with MBR partitioning is likely the issue. So if I re-burn the Windows 10 bootable USB, this time with GPT partitioning.
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This has been going on for months, I've even reinstalled Windows 10 a couple of times, the the issue still persists.
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Windows 10 keeps freezing hard on me, but only if I leave it alone for a few minutes. This happens without fail every time I leave the PC alone for more than 10-15 minutes or so.
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I've tried all sorts of fixes. Nothing is overclocked, and my GPU driver has had several new versions while this has been going on. This has been a persistent problem for months and I've spent quite a few hours over that time trying to find a fix. I've seen various threads that refer to this issue, and some of them claim to have fixed it, but none of the solutions work for me. Sometimes it'll get better for a short time, the freezes will be less frequent or take a slightly longer time to hit me, but eventually it just goes right back to this behavior again without fail.
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It still freezes if I step away from it for more than a few minutes no matter what I do, but only if I step away. I can also prevent it from doing so by playing a video and letting it run while I'm away.
If I pause a game or leave one running while I step away from the PC, it freezes as well. Only video seems to prevent it from crashing like this for some reason, Youtube or a video player running an MP4 or MKV file will keep the PC running if I have something playing and step away, but that's the only reliable way I've found to keep it from locking up.
I shouldn't have to do that though, and I inevitably forget and come back to a frozen PC often losing posts, progress, and it's super annoying. I can't figure out what the hell the issue is despite months of on again off again troubleshooting. Playing with the power settings made it get better briefly, but it never fixed the issue and the PC eventually went right back to behaving the same way regardless of how I set my power settings.
This has been going on for months, so it's not hardware failure. If that had been the issue, whatever it was would have long since died. Everything runs perfectly fine while I'm actively using the PC as well.
Near as I can tell, Windows 10 is ignoring some sort of power setting and trying to go into some sort of sleep mode or something even though I have it set to never do that, and it's causing a hard freeze. That's my best guess here given that it only ever happens when the PC is idle and I'm away from it.
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DXdiag attached ....
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