How To Lock Records To Prevent User Editing?

Feb 6, 2008

Good morning! I'm building a database for use by four technicians in a call-center type operation. The call records are purely transactional in nature -- once the call has been logged, the record is closed. If the customer calls again, a new record is opened.

The supervisor doesn't want the techs to be able to go back and edit a record once it's entered -- the records are for quality-control purposes and he doesn't want them gaming the system by going back and changing things after the initial call is logged (let's not discuss the issue of employee psychology, motivation, Office Space, etc.). So I'm trying to figure out how to do that; they all have wheel mice, and I can currently see all the records as I scroll back and forward with my mouse wheel, so I'm assuming they'll be able to, as well.

Any help?

Thanks,
Andreas

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Bobadopolis

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