BSOD :: Bad Pool Header Error When Using VLC Or Playing World Of Warcraft
Sep 2, 2015
After I upgraded to Windows 10 I have been getting BSODs at when either watching videos in VLC or playing mainly World of Warcraft. The primary BSOD I have been getting is the bad_pool_header which first occurred a week after upgrading and was seemingly a random occurrence. Subsequent BSODs would occur at least every other day, if not longer apart, and I didn't think much of it. However, I experienced two bad_pool_header errors today within 4 hours of each other, both while watching videos in VLC with some web browsing so I am believing that it is a more serious error than random crashes.
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Jan 1, 2016
Just this past week I have been getting windows 10 crashes, either at launch or just entering World of Warcraft. I have over 20 tickets with gm's of the game and they have now told me that they have exhausted all their efforts in attempts.
I pretty much tried everything I could and now am in the hands of the experts. I tried to look at all I could but cannot find a solution. Only once I got the message driver irql_less_or_not_equal windows 10 jraid.sys , otherwise the computer hangs. I have a video of what happens on my googledrive account
MOV_0446.mp4 - Google Drive
I hope I attached the correct file. I used the exe to provide a report.
Things I have already done.
-removed addons from game
-performed repair of game
-re-installed game
-tried to update all drivers as best I could
-cleared video drivers using CCcleaner twice and reinstalled
-tried to find a jraid sys file online and replace it
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Dec 1, 2015
Upgraded a stable Win7 laptop to windows 10 and started getting Bad Pool Header BSODs. Some I cleared ( It used to happen immediately when connecting the network cable).
It happens a short time after I connect with the regular windows VPN to our office.
Attached is the dump files...
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Oct 29, 2015
Need to know why this error code appears and then how to fix...
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Aug 9, 2015
My friend just recently updated his computer from windows 7 to windows 10, the error only began to persist after the update
The computer is a G75vw asus laptop and has reportedly not had its drivers updated in quite some time.
The computer doesn't seem to have a problem when booting into safe mode, and we are attempting to find and update drivers for the computer.
Update- the new error is code is 0xc000007b don't know the change, but the internet was disconnected right before the error came up.
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Nov 30, 2015
Since upgrading to Windows 10 from Windows 7, my computer would crash once a day with a bad pool header notification. I have tried everything I can think of to resolve this issue, and am coming here as a last resort. Below is my DM Log Collector zip.
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Feb 23, 2016
I started getting some BSOD errors after updating to Windows 10 from 8.1. Windows 10 updated a couple months ago, and since that update I get bad pool header crashes multiple times a day. I used the DM log collector and attached the file.
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Nov 5, 2015
Every since I upgraded to windows 10 and boot my desktop machine I get a BSOD with Bad Pool header. It keeps looping and rebooting with the same error. The only way around it is to go into the bios and save changes and then it allows me to log in. I have disabled fast reboot and still no joy. Attached is a log file with all the relevant info
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Jan 10, 2016
I just got Windows 10 today and when I did my own stuff, I get Bad Pool Header error messages. It has happened every time when plugging in game controller or accessing internet.
Is my computer not compatible with Windows 10? Or is it something else?
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Feb 10, 2016
creating the zip file but the dmp files weren't in there when I followed the instructions so i have managed to make copies instead hopefully this still works.
Problem started a few weeks back out of nowhere , had a few watchdog failures but they have stopped now, I have uninstalled most programs which may of being causing it but still having no luck.
Running updated Windows Ten, etc its the Lenovo Flex 2 pro laptop.
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Aug 16, 2015
I tried updating to Windows 10 from Windows 7 Pro Sp1.
Update went through fine but as soon as I get to the login screen and hit enter I get a BSOD with Bad Pool Header.
I couldn't boot into safe mode, do the "reset my PC" option or system restore. The system restore says image corrupt.
Only thing I could do is go back to previous build, which worked.
So now I was going to try to manually install, but getting the Windows 10 iso through the media creation tool. I load it up and it just loads and says "something Happened" 0x8007002- 0x20016. I also wanted to get my product key to have on hand for when I do get it to work. So I load up Produkey, and it says my Product Key not found.
There is a script that is on the MS scripting site that will query and convert the key from hex to decimal. I run that and it reports back just "B". All B's.
So im assuming my key got screwed up during the install. Not sure what else i can do if I don't have a key to install Windows 10 when I get an ISO from another computer.
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Sep 5, 2015
What is a "bad pool header". When it comes up it demands to reboot. Things will be just fine and then occasionally it will come up again and demands a reboot. Is there any "fix". What is going on, any way to fix it, to stop the process. What and why is it occurring?
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Aug 13, 2015
I upgraded from W7 to Win 10, i've had like 8 Blue screens of death since I updated.
Here is a link to my minidumps, i ran a CClean, so it got rid of some of my dumps, but there is a couple here: [URL]
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Feb 23, 2016
I followed the instructions and uninstalled Kapersky Antivirus. Still getting the Bad Pool Called Blue Screen now and again. Also finding I can not turn on my windows defender it just keeps turning it self back off again instantly. I have uploaded the dmp files.
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Nov 24, 2015
My problem is very similar to one described by tomzino earlier this month in this forum. Since upgrading from windows 7 home premium to windows 10, my computer gets a BSOD and reboots daily; so far in November it has crashed 20 times. The only days it didn't, the system was powered down. The error message is the 'bad pool header' . Oddly, 85% of the BSODs have occurred between 12:12pm and 12:43pm EST. I ran the DM Log collector to gather the information from the last two crashes for diagnosis.
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Aug 26, 2015
I was playing Skyforge for a couple hours. I had some programs running in the back like firefox, skype, steam etc. I was reading something through firefox and as soon as I tabbed back into Skyforge the BSOD occurred.
I was running Windows 7 Home Premium before and ever since I upgraded to Win 10 I've been missing 3 drivers of Unknown Devices. I don't know if this is related to the BSOD though.
NOAH-PC-wo_26-08-2015_210729,52.zip
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Feb 10, 2016
I recently built a new computer. Sadly its been plagued with game crashes and BSODs. Initially I assumed that I had installed the drivers incorrectly and that was the source of my problems. Yet even going into safe mode, deleting all of the drivers, and reinstalling the problem still persisted. Thus leaving me a tad peeved and confused.
The dump logs attached. System specs here.
Computer type:PC/Desktop
OS:Windows 10 Home 64 bit
CPU:Intel Core i5-4460 3.2GHz Quad-Core
Motherboard:MSI H81M-E34 Micro ATX LGA1150
Memory:8GB DDR3 1600
Graphics Card(s):PowerColor PCS+ Radeon R9 390
PSU: EVGA SuperNOVA GS 550W
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Oct 31, 2015
I built my PC around august of this year and generally the machine runs fine. Lately though I've gotten BSOD several times in these past few days. It usually happens when I'm playing a game (Warframe if the name matters) and the crash will say the usual "something happened need to restart yada yada", the errors however are different sometimes.
At first I got IRQL_NOT_LESS_OR_EQUAL then I got SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some others I can't remember off the top of my head. As I was writing this actually it crashed once more so it's not exclusive to crashing while playing a game. I also uninstalled the game and then reinstalled a week back but that was with steam's verify integrity of cache option. Because the crashes started occurring after the game was verified I decided to completely uninstall then reinstall it.
Again the computer crashed, this time with a FAULTY_HARDWARE_CORRUPTED_PAGE error. Anyways I do have the crash dump files but how to locate the source of the problem...
Dump File Dropbox Folder: [URL] ....
Also, after the first 3 crashes I opened my motherboard provided update tool and updated the BIOS and some other drivers, the crashes continued to happen though, there are two updates for the Intel LAN driver and AsRock LAN driver that don't seem to update, they'll download and install but when the program refreshes the update list, the same two drivers say they need to update to the version that I technically just updated them to. Don't know if that's a related issue at all, got another crash too, included the dump file in the list above also. As the crashes occur I'll add more dumps to the dropbox folder.
Included DM Log Collector folderASH-PC-Sat_10_31_2015_212314_46.zip
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Nov 9, 2015
I'm getting some random whea uncorretable errors, usually happens when playing games. But sometimes happens right after the computer restarts after the blue screen. I've attached the debug file.
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Aug 2, 2015
So, new computer, was using Windows 7 and getting BSODs constantly. So I decided to make a clean install with Windows 10 and thought the issue was resolved, clearly not the case.
I will be uploading the last mini dump, but let me already tell you that more than one error code happened (more than one BSOD).
I used the forum's guide to collect the mini dump information. The dump archives I got from the Windows folder are huge, I guess we are not going to use that, am I right?
I am suspecting it to be some Hard Disk issue or RAM memory. One of the messages I could capture was "Kmode_Exception_Not_Handled".
DESKTOP-UBU1QP5-03_08_2015__00417,43.zip
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Sep 12, 2015
my pc was fine when i played it using windows 8, its jsut after upgrading to 10 this error has occurred. Here is the Debugg. Ive updated most of my drivers to Windows 10 and i doubt its a hardware thing as it as was fine before.
SREE-12_09_2015_130045_09.zip
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Sep 30, 2015
I have recently built a new gaming/development machine for my self and have been Page fault in non-paged area on Blue screening.
attached is the minidumps along with all the other required information.
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Mar 20, 2016
I've just built my new computer however am getting heaps of BSOD saying bad pool caller. I've downloaded blue screen view and here is what comes up.
[URL] ......
My computer is
i7 5820k
Noctua nh d15
Asus x99 pro
kingston hyper x fury 4 x 4gb 2133
samsung 850 evo ssd 250gb x 2
wd caviar blue 1tb x 2
Gigabyte geforce gtx 960 4gb
corsair rm850i
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Feb 1, 2016
'm having a major crash issue with 'bad pool caller'. i found a similar thread and tried to follow.BSOD bad_pool_caller, possibly related to wi-fi adapter - Windows 10 Forums.
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Jan 5, 2016
I'm having for a while a BSOD Bad pool caller. All the drivers and software in my OS are up to date. I don't think it's a memory problem, the Windows Memory Diagnostic gave me no errors, I also tried the SFC /SCANNOW to try fixing the file systems, and also chkdsk /r to check and the disk integrity, but everything seems cool. I did all types of virus/malware scans with mcafee and malwarebytes, my system still seems clean.
I'm using a ACER Aspire E5 - 511 - P29D: Intel Pentium quad core processor N3540.
It doesn't happen at a particular moment, I can be browsing on the Internet or watching a movie. And it's not frequent, it happens every 3 or 4 days. It started 6, 7 weeks ago, after I did a upgrade to Windows 10. I haven't made any change to my computer yet.
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Sep 2, 2015
I've had some issues with a BSOD for over a year now, first when I was running Windows 8 and now still with Windows 10. It first appeared after I got a USB wi-fi adapter which I replaced with an adapter that connected to the motherboard, but the BSODs have not stopped.
I inquired about it a few months ago on several other forums. It was apparently related to some driver that the USB adapter installed (the name of which I can no longer remember), but I was unable to uninstall it or delete it without my wi-fi becoming unusable. I'm also unable to use a wired connection in my apartment, though I'm not sure that would even be possible if I deleted the driver. The error code I get is "bad_pool_caller", but I believe I used to get "irql_not_less_or_equal" as well.
For some background, the BSOD usually appears when I'm doing something intensive over the internet like watching video on YouTube or Twitch, streaming audio, etc.
Here's my debug folder: COLIN-PC-Wed_09_02_2015_214036_86.zip
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