BSOD :: Random Restarts When Playing Games - Kernel Errors (41) But No Dump
Sep 12, 2015
Upgraded from Windows 8.1 Pro to 10 Pro. I think I took care of the update bug so I don't believe it is the issue.
Updated GForce Drivers after using DisplayDriverUninstaller.
SSD C: Drive firmware updated.
Ran Memtest86+ on each stick for 8 passes with no errors.
Updated audio drivers.
Updated network drivers.
Updated SATA drivers.
Ran Windows Defender Full Scan with no findings.
Ran Malwarebytes Full Scan with no findings.
It happens when I play games. I ran one 3DMark test with no issues. Ran it again and it reset as it normally does. I ran Furmark for 5 mins with no issue.
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Feb 10, 2016
I would get a black screen for a few moments, before the computer just restarts. No BSOD, no screen tearing or strange noises from the case, no indication whatsoever that it was about to restart. So I started trying to figure out what was wrong. Using Bluescreenviewer and WhoCrashed? I found out that it was a 0x124 error citing the ntoskrnl at fault. Reading online, it seemed that this was generally caused by either a thermal issue, hardware problem or in some cases driver problems.
I started updating everything I could. Graphics drivers, mouse drivers, keyboard drivers, BIOS drivers, etc. Still got the restarts. They seemed to be appearing only when I was playing games (don't use this particular PC for much else, so took a while to realize), so I decided to check thermal issues. Using MSI Afterburner and CPU-Z, I found that my CPU was never reaching any significant heat (my Hyper 212 EVO keeps it under or around 40C even under heavy load), and that while my graphics card got hot, it never went beyond 70, so it didn't seem to be a thermal issue there.I ran memtest86 to try to identify ram issues, and it came back, after a night of running, clean. I did a dskcheck /r, and while it took a bit of time, it too came back alright. In order to truly rule out driver issues, i reinstalled windows 10, and still it kept happening.
I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
I'm now at my wits end. I've tried everything I can think of. My new GPU never goes to high temps, my CPU seems to be running fine, I haven't found any ram memory problems, my new PSU can't be to blame, and so I don't know whats left.
Tl;dr
Restarts started after some inactive time. Seems to be a 0x124 bsod error
Tried the following:
-update all drivers
-update BIOS
-re-roll to previous versions of graphics drivers
-re-install windows 10
-purchase new PSU and GPU
-memtest86 came back ok
-dskcheck /r came back ok
-tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
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Oct 31, 2015
I built my PC around august of this year and generally the machine runs fine. Lately though I've gotten BSOD several times in these past few days. It usually happens when I'm playing a game (Warframe if the name matters) and the crash will say the usual "something happened need to restart yada yada", the errors however are different sometimes.
At first I got IRQL_NOT_LESS_OR_EQUAL then I got SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some others I can't remember off the top of my head. As I was writing this actually it crashed once more so it's not exclusive to crashing while playing a game. I also uninstalled the game and then reinstalled a week back but that was with steam's verify integrity of cache option. Because the crashes started occurring after the game was verified I decided to completely uninstall then reinstall it.
Again the computer crashed, this time with a FAULTY_HARDWARE_CORRUPTED_PAGE error. Anyways I do have the crash dump files but how to locate the source of the problem...
Dump File Dropbox Folder: [URL] ....
Also, after the first 3 crashes I opened my motherboard provided update tool and updated the BIOS and some other drivers, the crashes continued to happen though, there are two updates for the Intel LAN driver and AsRock LAN driver that don't seem to update, they'll download and install but when the program refreshes the update list, the same two drivers say they need to update to the version that I technically just updated them to. Don't know if that's a related issue at all, got another crash too, included the dump file in the list above also. As the crashes occur I'll add more dumps to the dropbox folder.
Included DM Log Collector folderASH-PC-Sat_10_31_2015_212314_46.zip
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Jan 7, 2016
I have just upgraded to Windows 10. Now I am experiencing random BSODs when I am multitasking or playing games.
I hope I uploaded my dump files correctly.
Edit; Added updated crash dump files. Ran into two more BSODs while multitasking.
+More BSODs. Updated dump files.
1/10/2016
Uploaded updated Dump files.
Updated post down below.
1/11/2016
Updated post below. Responses to questions below also.
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Oct 13, 2015
I have been fighting with my computer for about four weeks now, and I am not getting anywhere. In a nutshell, my computer started to randomly shut down and seldom reboot. There are no specific patterns I notice, except that when I try to find out what's going on the random reboots/shut downs happen more frequently (3-5 time per hour). When I just use the computer, it lasts longer without any issues. I may get between 1-4 hours. No BSOD and no error.
Now when the computer shuts down, it is a hard shut down. It is as if I turned off the power button from the PSU itself and turned it back because when I turn the computer back on, it turns on briefly and shuts down again, turns on again, beeps the all things okay beep, and boots to window. It is worth noting that this behavior started happening without adding any new hardware, software, or driver.
Here's what I have done so far to try to ameliorate/diagnose the issue.
1) I reset the PC - Here's my post on that issue if you want to take a look.
2) I did a clean install - (truly clean install).
3) I boot into the Bios, and it stills reboot/shut down (this causes me to suspect a hardware issue, but what?).
4) I open the case and ensure that everything is properly seated on the MOBO.
5) I cleaned out the PC of dust
6) My temperatures are normal, no overheating going on.
7) I ran ad-ware/spyware check - nothing has been found.
8) I ran a virus check (yes, with windows defender) - nothing came up. I don't think it's a virus since the problem continues even after a clean install.
9) It's not a lack of power issue. My PSU is 1000W and I am not using that much power.
10) I did a stress test for over an hour, and everything was normal (this causes me to doubt it is a hardware problem).
11) I am sure I have done more than the before mentioned steps, but I can't remember them all.
At this point, I suspect my issue might be hardware related; however, I really do not know what this could be, and I do not want to start buying new hardwares (i.e. PSU) without knowing what the issue really is, particularly when it endured a stress test without any issues. I thought of applying a thermal paste/grease on the CPU, but since I am not overheating I don't think that's necessary. So, I am at a lost on what my next steps should be. I am not savvy enough on reading memory dumps files... my computer is not generating any of those files anyway. But I know I can force my computer to generate them.
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Sep 10, 2015
Since I upgraded to windows 10, I get random 0.5 seconds freezes while i play games, which run smoothly between freezes. I use an acer aspire 5742G laptop, Intel core i5 cpu 2.53 GHz, NVidia GeForce GT 540M gpu. I haven't had this problem before upgrading to windows 10. I am pretty sure overheating is not the issue - I have checked the temperatures, I also have a cooler. The problem also applies to games with low cpu usage.
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Oct 3, 2015
Keep getting these bsod error messages called Kernel_security_check_failure then my computer restarts it happens almost two to three times a day!
System Specs:
Cpu:AMD A10-7870k R7, 12 compute cores 4C+8G 3.90Ghz
Gpu:Radeon R7 Graphics
Ram:16GB
System type:64 bit Windows 10 Professional system
Dump File For BSOD:100315-13140-01.zip
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Dec 5, 2015
I have random freeze and BSOD with various errors.
dumps as requested by stickythread are attached.
The problem was caused by the motherboard (BIOS P1.90), it seems that does not support 8X4GB ram modules. I have removed 4 modules and the problem has disappeared. I do not think that the memory modules are defective because memtest found no error.
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Nov 4, 2015
I am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one.
So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.
Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure.
All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.
I have checked the Event Viewer several times and three things pop out at me.
1) Kernel-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)
It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.
iI want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail.
Here's the specs, Debugging files are attached.
Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans
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Dec 19, 2015
i get random restarts since i upgraded to win 10..
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Jan 3, 2016
Recently my PC has been restarting after around an hour, when playing any graphically intensive games.-It has never crashed when just using the internet, idle etc. Only when playing games has it happened.-I have tested the RAM, CPU, GPU using benchmarking and HDD is an SSD.-I have tried a clean install of Windows 10.-My OS and drivers are up to date.-I also monitored my temps when in game and they are running normal when the crash happens.The system will hang for a few seconds and my headphones give off a loud buzzing. The PC will then restart after a few seconds but none of the fan or component lights go off like it is losing power.
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Jan 25, 2016
While I was playing ZDoom 2.7.1, my computer randomly restarts unexpectedly in January 14 and yesterday by Event 41 Kernel-Power.
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Jan 18, 2016
Ok . I am getting random system lockups, can happen anytime. Sometimes using when using chrome or just on desktop. Happens most often when windows is on login screen, or sometime right before windows loads. Playing any game I have will cause crash to desktop. Crash time varies from game loading screen to playing game for a few minutes.
So far I have reinstalled windows 3 times. I have replaced motherboard because it crashed during bios update, thus ruining mobo, tried different power supply also. After installing windows I have installed latest drivers that I could find, didnt seem to make any difference from the drivers that were loaded when windows was first installed. I did notice that after I installed pc matic I got constant BSOD, So I uninstalled it. fewer BSOD But still have lockups and game crashes.
I have ran memtest for 24 hours with no errors, also ran tests on ssd and hdd drives with no errors.
AMD fx9370
asus m5a99fx pro 2.0
16 gb ram
Amd radeon R9 200
sandisk 120gb ssd
toshiba 2Tb drive
LG dvd drive
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Dec 30, 2015
NEX-31_12_2015__23842,21.zip
I run amd processor + amd graphic card, so I've catalyst control and since some days got the latest big win 10 update and amd radeon software -the first amd radeon came as update of catalyst control, but it missed the setting to modify the amount of energy taken by pc in relation to power of it, so I reinstalled latest version of catalyst control i had, and some days ago got another autoupdate of it-.
Since then (the win10update) I'm getting every now and then bsod with different errors, at the end of loading of it tho, pc doesnt reboot automatically and forces me to reset/shutdown. Latest error has been kernel security check failure one.
Other than this, weirdly (b4 the events mentioned in prologue) when I open perfectworld(a mmorpg)+league of legends screen freezes, I get a ZZZZZZZZZZZZZZZZZZZZZ as sound and Im forced to reset or shutdown.
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Jan 16, 2016
I used to have kernel security check failures a few times when I opened Photoshop, but that stopped happening for whatever reason. Now, though, I'm having it happen at completely random times (I can't find a common factor), and increasingly more (Already had 2 crashes in the past 2 hours).
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Nov 28, 2015
My computer will randomly crash with the "Kernel security check failure error" and I have run driver reviver that scans for outdated drivers.I then used this information to manually install some missing pci drivers however i'm still getting the error. What is causing the BSOD?
DM log:
Dropbox - ADRIAN980-PC-28_11_2015__71455_77.zip
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Nov 3, 2015
After upgrading to Windows 10 I've gotten blue screen'd at random times. At first I kept getting them whenever I would plug in my laptop to an outlet, or close it, unplug it, open it back up. One other time I was using my laptop and the power just cut out. No blue screen or anything, just cut to black.
Each time it seems to be Kernel Security Check Failure, I think there may have been one more but I'm honestly not sure. another happens when my computer is on but not plugged in, it gives me Attempted Switch From DPC when I plug the charger in (just happened).
The most recent one (today, right before posting this) I had Android Studio downloading the android SDK, Firefox browsing the internet, and a few other programs doing nothing right before I again got a blue screen with Kernel Security Check Failure. My laptop is plugged in and has been for a while, and I'm tired of these crashes.
Currently I am considering going back to Windows 8.1 just to have some much needed stability.
CKRIS-LAPTOP-Tue_11_03_2015_132341_28.zip
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Feb 10, 2016
So I get those crashes where my screen freezes and then goes dark ( lost signal). It happens at random with Blade and Soul , and happens every 5 minutes with World of Warcraft.
This started like 2 months ago before that the screen would just flash and I'd get the "display driver stopped responding and recovered".
Yesterday ( 02/16/2016) I got 5 crashes and I got 1 today.
What I already tried:
A lot of different versions of AMD drivers ( using DDU to install the new ones)
Reset windows 10 on a lot of occasions
Removed Windows 10 auto updater.
Tried the amd support forums ( it only made matters worse)
Tried the World of warcraft support forums ( also only made matters worse)
Here is the dump file:
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Dec 3, 2015
My PC crashes when i play games it always crashes while playing like rocket league, borderlands 2, chivarly medieval warfare, mass effect 2 and alot of other games. When it crashes my screen changes color like green pink red white etc. after that it goes gray and then my PC goes very loud after that it shuts down and then restarts.
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Dec 5, 2015
About 6 months or so ago i started having blue screens after months of trying to find out what was wrong i reinstalled windows and installed minimal programs unfortunately i neglected to save the old dumps so these are the only new ones i have I'm trying to make more for more information on them but for now these are all that i have. debug-DESKTOP-6VPVOCB-xxxx.zip
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Oct 18, 2015
in the last few days when playing games (BFBC2, BF3 and Sticky Bomb), my computer has been freezing at various points (sometimes within a minute, sometimes after 2 hours), and on reboot i get BSOD sometimes with different error messages such as "system_services_exception".
After the initial reboot BSOD i seem to sometimes get a 2nd BSOD such as "system_thread_unhandled_exception", "IRQOL_NOT_LESS_OR_EQUAL" and other error messages. Occasionally after rebooting I get a freeze just on desktop screen, which never happens unless I have just had a freeze in game.
Before this started happening I have installed a new sound card and installed new drivers for my graphics card. I have since tried taking out the sound card (same problem seen) and also rolling back to the previous nvidia drivers with no avail.
I tried running memtest, but after 2 hours it was only over 50% so gave up for now, but at that point it hadn't seen any errors.
My rig is:
Asus M5A97 R2.0
16 GB Corsair Vengence
MSI GTX 970
AMD FX-8350 4.2GHz
Asus Xonar DGX
Corsair 750Watt PSU
win 10 64 bit
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Jan 19, 2016
The games I'm getting these problems with are Killing Floor 2, Fallout 4, and GTA V. I'm not doing anything in particular to cause these crashes, they seem to just happen over a certain amount of time, with Killing Floor 2 about 15 minutes of game play.
GAMINGDESKTOP-Tue_01_19_2016_132313_77.zip
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Sep 23, 2015
I am having this problem with my computer, where I am getting random BSOD's when i have been playing any game for about 5-10 minutes. The BSOD is either the IRQL_NOT_LESS_OR_EQUAL or the APC_INDEX_MISMATCH
I have attached my debug files here : debug-DESKTOP-DQ0658B-23-09-2015_190058,20.zip
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Nov 28, 2015
I've been getting random lockups only while playing FPS games. The crashes seem to happen less if I don't run Razer synapse program. Generally they do not autorestart or BSOD so it is hard to track. Today it created a minidump.
I guess I should also mention everything is fully up to date. I don't run any antivirus and I'm pretty tech savvy. Probably has something to do with the nvidia drivers.
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Oct 3, 2015
Have had a bunch of Bsods but have managed to get rid of most of them this one however...
I have updated all drivers have used cc cleaner have run malwarebytes so I am at a bit of a loss
Logs
minidump file
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
pcsetup
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
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Mar 5, 2016
My computers is crashing when I start up Final Fantasy XIV or World of Warcraft. When it first happen I check the temperature of my GTX 780 graphic card and it was overheating at 90 degrees (surprised) so I downclock the GPU putting a cap of how high the temperature can go. This has made the issue go away for about a month but the issue has return with the temperature under control at 70 degrees. When my computer crash it would most of the time just restart but a few time it gave me the BSOD, sometime the BSOD doesn't complete and freezes.
If the computer doesn't crash during about the first 5 minutes of the game, then it would not crash during the rest of the game session but tend to crash about 80% of the time I start up the game. Right now I am avoiding the crashing by playing the game at lowest setting giving my graphic card temperature at 60 degrees. Can the data you ask me to provide can confirm that the culprit is the graphic card hardware issue that is the culprit or another hardware like the power supply (Corsair Gaming Series 800-Watt ATX/EPS Bronze) that is having issue?
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