BSOD :: When Using Pot Player And Black Screens When Gaming
Dec 14, 2015
I recently built a computer and am having a few issues. The most recent problems (BSODs - MEMORY_MODULE, IRQL) came while watching videos through Pot Player, which I had just installed.
While not a BSOD, my computer monitor has gone black a number of times while playing even low-intensity games. The computer itself stays on, but my only choice is to reboot. I have monitored temperatures of both the CPU and GPU, and they both stay fairly low (CPU- 35-40C, GPU 45C). I am not OCing. For reference, my outputs are HDMI to monitor, DisplayPort to A/V Receiver, and optical to receiver.
I believe I have the latest BIOS firmware, graphics drivers, etc. I ran 2 passes of memtest without error. I'm worried that there might be a hardware issue, but I don't know where to start.
I can't add a 2nd system spec to my profile, so here are the particulars for this computer:
AMD FX-8350
Cooler Master Hyper EVO 212
MSI 970 Gaming MB
Power Cooler R9 380 4GB
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 1600
2x External 2TB WD MyBook HDs
Crucial MX100 SSD 500GB
Corsair CX600
Rosewill Stryker M Case
My Windows 10 PC seems to be working OK but I notice that between the Windows 10 splash screen and the user sign on page there's a period of time when the screen simply goes black. The system does get to the sign on page but black screens freak me out a bit...
Also when I log off I'm seeing the same thing. With Windows 10 when I shut down there's a brief period when the screen is simply black and I'm now having to rely on the sound of my machine turning off vs. the visual queues that I had under Windows 7.
When i started up my computer.. before getting to my login screen on windows 10.. both of my screens(i have 2 hooked up) started to flash black and white with what appeared to be colored dots... i had to force a shut down 2 times before it actually booted up normal.
Since installing windows ten everything starts shuts and runs well except I get black screen in youtube and media player although the sound works as normal in both programs ....
Here are minidumps of the past several bluescreens, and a full memory dump of the most recent one. I've been getting these for various reasons - I already fixed a few problems with programs chewing up hard disk and causing crashes due to this, but I recently started getting them again at random times and I can't figure out the root cause. Attached is the official folder of stuff from the tool. The event log will include additional unexpected power losses because occasionally it completely freezes and I have to hard reset. I'm hoping it's not hard-drive failure because it often fails for different reasons.
I was having BSODs all throughout December. The problem seemed to be fixed when I didn't have a crash for 10 days, and now it crashes frequently. I'm worried there might be a new issue.
My previous post is here for a little more information: SYSTEM_SERVICE_EXCEPTION (win32kfull.sys), atikmdag.sys, etc - Windows 10 Forums
And the new debug file: DESKTOP-SAJ2R33-Sun_01_31_2016_165248_86.zip
The last two days I have been experiencing with Windows 10 several blue screens (CRITICAL PROCESS DIED). This happened while using Reason 8 (music production program), while listening to music, while playing dota 2 (several times here) and when turning on the laptop...
Several weeks ago I downloaded Windows 10, before this I had Windows 8 and didn't ever have this problem...
I had a power outage a few days ago, and now my Windows 10 Pro has random Blue Screen problems.
My system was running fine before, did the Windows 10 Upgrade from Windows 8.1 Pro no problem.
I'm pretty sure the outage stopped my machine and potentially corrupted files.
I just happened to have new ram for the machine that I hadn't installed yet, so I put that in just to make sure my RAM was good.
The Blue Screens happen at random times, even when I haven't touched the machine after reboot. It will just blue screen again after a few minutes to a couple of hours.
I have the Samsung XP941 and ASRock Z97 Extreeme 9 Motherboard.
I'm hoping it hasn't damaged my Samsung card/HD. It's hard to tell anything with that M.2 SSD drive. No real diagnostic software or firmware stuff from Samsung anyways.
I have had a number of blue screens over the last few months, typically occurring a few times a week, and mostly displaying a different error each time. I have noticed it typically happens while on YouTube, gaming, or video editing. I ran Memtest for 3 passes with no errors. Also, I have tried to run driver verifier, but that just resulted in an infinite restart loop (no blue screens) that finally ended after seeing the error below, and I was able to disable driver verifier in safe mode.
I think the graphics card may be causing the issue as I have also noticed frequent game crashes and video corruption when watching movies. I tried reinstalling the graphics card driver however that didn't fix the issue. Should I replace my graphics card or is there another solution?
Essentially, ever since I upgraded, my computer (which has had its issues in the past, admittedly) has been crashing repeatedly, multiple times per day, exact amount varying with what I'm doing. The most common error according to WhoCrashed is Video_TDR_ERROR, followed by DPC_WATCHDOG_VIOLATION, and HAL_INITIALIZATION_FAILED.
I've noticed it crashes more often when playing a flash video or similar streaming, followed by media players, and then even sometimes when just browsing the web. The majority of the time, it will freeze first, repeating a sound loop varying from a split second to a full second or so until it finally bluescreens.
I've taken the following steps so far to try fixing it, after some google searching:
*Rolling back Nvidia drivers to .30 *Completely removing the nvidia drivers with the uninstaller utility, and then reinstalling them again *Reinstalling sound drivers and wifi drivers. *SFC checks, and DISM even when nothing was found *Hard drive repair (Check disk and seatools) *Virus scans
But no luck so far. I'm assuming it's driver/software related based on what I know of the errors and the timing of it all.
As a side note, I can't change back to 7 right now, it's a long story that basically comes down to the files getting deleted when they shouldn't have been. I'd also prefer to avoid Restoring, as that removes all programs (Effectively, I don't have any from the Store), which defeats the purpose of upgrading instead of doing a clean install, unless someone knows of a 'repair' installation option like Windows 7 had, that keeps ALL programs installed, but I can't find anything like that.
My system had 2 blue screen the past few weeks, so I decided to try to check for eventual hardware and software problems, I started by running a stress test with ROG realbench since my CPU is overclocked, it gave me an error already(program stopped working), so after doing more tweaking(increasing voltage), then I finally put back the default speed because it wouldn't even start, although at the beginning it crashed right away when I clicked start, and after putting more voltage, it starts and works for a bit and then the PC just hangs, and it still does it at stock speed.. which is quite weird ! it also did it with cinebench, but the strange things is I played numerous hours of starcraft 2 without problem, also I wasn't doing anything when the blue screens happened.
I ran a windows memory test, no errors detected (haven't ran memtest though..) I also did a sfc /scannow and it didn't detected anything wrong.. I'm starting to think it's more related to windows than hardware.
Whenever I load the simulator, I get the splash screen, but it just goes to a black screen, no error messages, etc. just a black screen, if I hit ESC and hit Y, the simulator exits without a problem, I just can't see it.
Changed config from FULL_SCREEN=1 to FULL_SCREEN=0 and it works now, but it's not fullscreen anymore.
I have been getting blue screens everytime I play intensive games such as Grand Theft Auto V and Dota 2. I am not sure what has caused it but here is a link to the minidump files. URL....
During gaming, I get constant BSOD's with similar error messages. It usually occurs within 5-20 minutes. The computer then reboots and another BSOD always occurs again after i login to my computer. Subsequently another BSOD usually occurs straight after this and completely turns my computer off. These BSOD'S include page non fault, iqrl, memory management, system thread exception (all of the top of my head). I can't recall it happening whilst not gaming and thus I assumed the problem would tend to the GPU which is fully updated. I also ran memtest with a return of no errors and also took each RAM out at a time but still got the error so RAM shouldn't be the problem. I've updated every driver in device manager.
I always get BSOD when streaming u tube and play Dota 2,it say related to Memory Management. I had cek RAM with Memory Diagnostic Tool but when finish and restart I get BSOD in login screen, so I dont know the result. I use Windows 10 Pro 32bit with DDR2 3Gb RAM (2+1) PC 6400
I upgraded recently to Windows 10, my computer has always had some random BSOD problems but now it's definitely worse, it used to be only while watching videos (on windows media player) then occasionally on gaming,
Now it even happens while browsing and the errors vary from one type to the other, no real constant. I read a bit online and I tried doing a verifier check but my CPU went into a blue screen bootloop so that didn't really solve my problem (had to reopen in safe mode and undo the colossal mess that was)
Not sure where else to go from there. I followed the guidelines and have uploaded a zip of the debug log, I sure hope that will give a good starting point...
Really having some annoying problems ever since I upgraded from Windows 7 pro x64 to Windows 10 pro x64. I play a variety of video games but most recently I've been playing Diablo 3 and for some reason my computer randomly crashes and restarts in the middle of playing. One of my screens goes black (main monitor) and the other usually goes some different color. This may happen with other games but I haven't played many of my other games recently. This has never happened prior to me upgrading to windows 10. I thought perhaps that it was my video drivers so i ran Display Driver Uninstaller and downloaded the latest driver for my GTX 570 Hd.
It will still happening so i thought it was the CPU (3770k) overheating. I replaced the Thermal paste which was almost gone and thought that would be the end of the issue but it is still happening. I reinstalled Diablo 3 along with the battle.net app and still not change. I can a SFC /scannow and that did find and repair some files and i also did a check disk but everything came back clean with that. I then replaced my 8 year old PSU for a new one today and it still happens. For a while, i was not seeing anything in event viewer but a few minutes ago it crashed again so when I looked in Event viewer i found a few Windows error reporting that mentioned BSOD. I read the posting instructions and have run the Dm log collector.
So I've been experiencing this for a while now on both Windows 7 and Windows 10, any time I stream or process a video my computer blue screens and I have to power it on and off, for all other applications its perfectly fine I have a 4790k proccessor 16gb of of RAM and a GTX 770 Gfx card, the fact it only happens when rendering/streaming/gaming makes me think it's a driver issue, however I use the Nvidia Geforce Experience and always install the latest updates but apparently something is very wrong with the PC, the specifications mean it should be able to do these things easily,
One last thing I'd add is about 8 months after I bought the PC I restored it to factory settings and pretty sure didn't do the greatest job of it, the BSODs have occurred ever since that happened again making me think its driver related, is there anyway to check my drivers and see what could be wrong/incompatible.
I would have posted a log but when i go to event viewer it says the crash dumps been deleted due to lack of space.
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe000402c9028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:WINDOWSMEMORY.DMP. Report Id: 14c3a8a0-930a-4b8e-bd5c-6e245fe74fda.
As of lately, my computer will crash randomly while playing mostly graphically intensive games. I can do normal things on my PC all day long and play low end games with pretty much no problem. As soon as I play GTA 5, BF4, or something of that graphic capability the application will crash. Sometimes within a few minutes, but mostly within a 15-30 min period.
Quite frequently, the Runescape Client (queue jokes) window will randomly close too. I kind of feel like this is the same issue going on. However, with this being much less graphically intense, it happens less frequently or takes longer for a crash to occur.
99% of the time I get the same 0xC0000005 error (means the program has attempted to access memory that it shouldn't. ), on rare occasions it will BSOD with a 1A MEMORY_MANAGEMENT error or a 4E PFN_LIST_CORRUPT.
This has become extremely annoying and I don't quite know where to pinpoint the problem, and all of these seem to be memory related issues. Due to the fact that it mostly happens with graphically intense games, I want to point my finger at my video card.
I thought about stress testing my video card to see if it will crash again. I don't really know how to strictly test the memory of a video card, but that was my best guess. Below are the troubleshooting tips I have tried, as well as links to pictures from Event Viewer, Bluescreenview, and debug reports from WinDBG for the 1A and 4E errors are attached.
Troubleshooting steps I have done are:
Tried reverting back to the last "most stable" driver for my GPU (Clean Install)Updated video drivers to the latest version (Clean install)Checked my SSD for errors using software from the vendor (Don't believe this is an issue because two games are on different disks, and the same thing happens)Checked my RAM with memtest86 for 24 hours (Did this twice now)Scanned for malware, no threats foundUsed CCleaner to clean crap off of my computerEnsured Windows was fully up-to-date with the latest critical and optional patches.
I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3. It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.
I am also running two types of RAM in my computer: Corsair 2x 2GB RAM Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11
I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.
I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.
Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.
Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip
I have encountered regular blue screen of death when I'm playing. Sometimes the BSOD appeared just after the reboot of my pc too. I have tried to repair the game, de-install and re-install it, update all my drivers, update the motherboard's drivers, but nothing worked. I really don't know what to do anymore. I attach the required zip file of the posting instructions with the dump files inside. MAXIME-PC-Tue_01_05_2016_163628_51.zip
During this week I encountered a serious problem with my Laptop. While playing games it freezes and the sound starts to stutter. The only way out is to shut down the PC with the power button. This happens randomly, therefore I can play 20 mins. and I'm fine, or even up to a few hours without any problems, but it could happen anytime and this is really frustrating when playing online games .
My setup is a Clevo-PM15SM with theses specifications: ==================================== CPU: i7-4710MQ @ 2.50GHz (hyperthreaded to 8 cores) GPU: Nvidia GeForce 880M RAM: 8GB OS: Clean install of Windows 10 (2 weeks old)
Task Manager and the Strg-Alt-Del Screen do not work. Drivers are up-to date. I can confirm it's not a heat issue my PC rarely tops the 50-60 C mark. The RAM, CPU and GPU are all fine.
I have no clue what's going on. However I took a look at the Event Viewer and discovered that milliseconds before the crash the driver called EnhancedStorage-EhStorTcgDrv crashes. This happens before every crash without exception.
