Desktop PC Fails To Wake From Sleep - Have To Shut Down By Long Press On Power Button

Mar 19, 2016

My Dell desktop PC has been running Windows 10 since last Fall. About two weeks ago it began to have difficulty waking from sleep. Pressing the power button or a key on the keyboard causes the fan to come on and the hard drive to spin up, but the screen remains dark and in low-power mode. When I press a key the Caps Lock indicator lights up briefly.

I have to shut the PC down by a long press on the power button. When I reboot it, it starts up OK and in fact the previous set of running programs is reopened. I think this might be due to hybrid sleep: when I force a restart Windows reloads state from the hibernation file.

I've tried a couple of suggestions I found online, such as using System Restore to roll back. No improvement. Others have suggested changing the version of a device driver, such as the graphics driver, but my graphics driver is the same version it has been since installing W10.

Noticed a change in the behaviour of sleep in the last couple of weeks? I'm wondering if this is due to some update pushed by Windows Update.

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