Drivers/Hardware :: Webcam Not Working After Upgrade
Aug 29, 2015
WEBCAM NOT WORKING. I have a Toshiba DX730 All-in-One desktop PC running Windows 10. Since I upgraded to Windows 10 my integrated webcam has not worked. I have unsuccessfully tried the following:-
1. Checked the BIOS to ensure the webcam is enabled - it is.
2. Uninstalled/installed the appropriate drivers from Toshiba Support numerous times, including after a clean boot.
3. Uninstalled the hardware from Device Manager numerous times. An interesting point here is that the webcam does not appear in Device Manager under Imaging Devices, but is shown under Other Devices as USB 2.0 Camera, next to which is the dreaded yellow exclamation mark. Right clicking this and selecting Properties always shows that no driver is installed. I've run Driver Update and pointed it to the appropriate folder, but Windows always fails to find the driver.
4. Uninstalled Skype, just in case it was causing a conflict.
5. Run the software in compatibility mode.
None of this has worked!! When I open the Camera app the following error message appears "Something went wrong. Make sure your camera is connected and not being used by another app". Skype cannot detect a webcam.
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