Drivers/Hardware :: Can't Find External USB 3.0 Drives

Aug 17, 2015

I just upgraded from Windows 7 PRO to Windows 10. I notice that my external USB 3.0 drives can't be found. Before the upgrade it was ok. The only external device that does show is a Sandisk FIT USB 2.0 stick.

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Drivers/Hardware :: Cannot Safely Remove External Drives

Jun 5, 2015

In recent weeks, it has become impossible for me to safely remove my external drives. (Mostly, I use Western Digital Passports, Passport Ultras, etc).

I am using Windows 10.

I close all of my programs and folders. I get the "busy" message and to try again later. I run Unlocker on the drives, and Unlocker shows no activity or actions that I can take. I bring up my task manager and nothing is running. I try to safely eject from the WD utility and it doesn't work. I try to eject by going to my computer, right clicking on the drive, and ejecting from there. Sometimes I simply wait for half an hour, read some articles, try again. I get the same "busy" or can't shut down message.

I read online that I could try to Device Manager, click on the drive, and under policies select "Optimize for Performance." However, the computer must restart for changes to take place, and when i've tried, I get stuck on an infinite "Restarting" screen.

I read somewhere that I can try to empty a hidden recycle bin on my external, but I can't seem to reveal it?

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Drivers :: Compatibility With Seagate External Hard Drives

Dec 22, 2015

My HP Pavilion all-in-one computer does not recognize my Seagate external hard drive after I installed Windows 10. Everything worked well with the Windows 8 but neither system will recognize the other once I upgraded to Windows 10. 

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Drivers/Hardware :: External Drives Shown Twice In File Explorer

Jan 29, 2016

I'm running Windows 10 Pro, Build 10586.71. Why I have my external hard drives showing twice in File Explorer (see Attachment) ...

I've had this since the first install of Win 10 ...

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Drivers/Hardware :: PC Will Not Find USB Powered External HDD

Sep 30, 2015

I recently bought a new PC with win 10 on board. I now find that I want to retrieve some data from my old PC which is unserviceable.

I purchased a 22 pin sata to usb cable. When plugged in I find the Device manager will not find this new drive. The led's on the cable light up but the drive is not running.

The old HDD is a 3.5" unit which ran on win 7. the old drive is a Samsung HD502HJ/b (part No.) and is in working condition.

I am wondering if it requires a driver of its own? Or something a more diverse problem like a usb 2.0 or 3.0 conflict, maybe.

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Drivers/Hardware :: File Explorer Duplicate Entries For External Drives?

Aug 18, 2015

After a system refresh of Windows 10 all external disk storage drives, Micro SD and USB are listed twice in file explorer. This is a common problem, reported many times in forums and community support web sites. Could a solution be to reload file explorer. Is this possible and where would I find the download?

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External Hard Drives Not Showing Under This PC

Jul 29, 2015

My Maxtor external hard drive is not showing under This PC, but is under Device Manager. Updating the driver comes back as driver is up to date. Changing Bios setting between UEFI and Legacy do not make a difference. Using a different USB port does not make a difference.

I can get full access to the drive if I boot up LinuxMint from a USB stick.

Microsoft says this is a manufacturers driver problem.
Acer says this is Windows problem.

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Unable To Access USB External Drives?

Apr 1, 2016

I recently upgraded my PC to windows 10 and every since have been unable to access any USB external drive. The laptop picks up the drives and acknowledges that they are there and working but they do not appear in file explorer. I have looked in disk management and the drives are there and healthy. The USB ports work 100% as i have plugged in keyboards etc to test and all the drives i've tried work with other computers. I've reinstalled windows twice. Ran various disk cleanup utilities, checked for hidden drives etc.I need to upload video files to my laptop to edit for work.

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Bitlocker External Drives Locked By Windows?

Nov 17, 2015

This morning I tried to login to my windows machine, windows 10 pro, intel i5 3.30ghz, 12gb RAM, 2TB HD. and kept telling me password was incorrect. I then removed windows password thru other admin user, and now all external hd's except for c: drive all lecked by bitlocker. Never installed or activated it.

I have 2 internal sata drives and 2 usb drives locked. I have gone to control panel, bitlocker, and tried to unlock drives, tried to do a search for key id on pc and nothing is found. My raw files are in the backup drives.

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Cannot See External Drives - No Drive Letters Showing In Explorer?

Aug 15, 2015

My new windows 10 only sees my PC - when searching for my files in Explorer, it cannot 'see' my two external drives when I plug them in. I've looked in Device Manager and they are not showing in there either. How can I tell Win 10 to access my external drives?

I thought Win 10 would automatically spot my external drivers the moment I plugged them in? Then it would go search for and install the appropriate drivers - but it isn't doing that..

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Copying And Transferring Files Between 2 External Hard Drives?

Jan 28, 2016

With Win7 I used to open one external drive, then through My computer locate the other drive. I would have each drive on its own window. I could then select relevant files on one drive copy and paste into the other drive. With Win10 if I click on File explorer I can open one external drive, where can I locate the other drive to put in a separate window. If I click on the other drive, it just opens it in the same window. Win7 and previous versions used to be so simple. 

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Getting Error Message When Booting With External Hard Drives Attached

Sep 11, 2015

Since upgrading to W10, My puter will no longer load when I have my external hard-drive attached. When I switch on my puter, I get a black screen with the message 'Non-System disk or disk error, Replace and strike any key when ready'.

When I reboot with the ext HD disconnected the reboot is fine and W10 loads no problem. If I reconnect the Ext HD while the puter is up and running, no problem, and both the computer and now attached external hard drive function perfectly.

I have tried reformatting the external hard drive but I still have the same start-up problem when the ext HD is attached on start-up.

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Apps :: Windows Search Returning No Results On One Of External Hard Drives

Oct 15, 2015

Windows Search returning no results on one of my external harddrives. I have already:

Tried indexing the HDD and rebuilding.Non-indexing and rebuilding.Indexing only specific folders on the HDD and rebuilding.Specifically disabling indexing for this drive in the drive's properties.Checked that I have the appropriate permissions on the drive (they are identical to my other HDDs).

Crude example of my problem:

I am looking for the following file, A:Example est.txt.I am inside the A:Example folder.I search for "test", "*" or "txt".It says there are no results.

And it says "no results" instantly - it doesn't appear to even try.

I do not have a second drive with sufficient space to move the contents to do a format - so I'm looking for non-destructive solutions.

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Can't Find CD / DVD Drives To Create System Repair Disc

Aug 17, 2015

One read-only DVD that will write CD's. Other drive is read/write CD's & DVD's. When trying to create a system repair disc, message says no cd/dvd drives found. ???

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Performance :: External Hard Drives Impacting Startup Performance

Jan 23, 2016

My PC performance with Windows 10 is very good except when it isn't

One of the things that is perplexing me is that my external hard drives seem to be impacting my startup performance. Following start up Task Manager performance tab shows one of my external drives (G) working at nearly 100% and the noisy disk drive suggests that it is working hard. The disk transfer rate also indicates movement between the PC and the drive. This is despite Drive G being used only as a storage/backup device with no automated actions configured. Yesterday Drive G became very hot as a result.

If I disconnect Drive G, my second external hard drive Drive F takes its place and task manager shows the same activity as previously shown on G. If both drives are connected F shows no activity.

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Drivers :: Can't Find USB Hub - Can't Find Upgrade

Aug 2, 2015

Windows 10 can't find my USB hub (F4U017). Device manager shows driver SXUPTP.SYS has a problem and has blocked it. I can't find an upgrade.

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Drivers/Hardware :: Can't Find Drivers For Old ATI RADEON X1300

Sep 24, 2015

The hardware ID in device manager is Vendor 1002 and device id 7166 which pcidatabase says is "ATI RADEON X1300 / X1550 Series Secondary". Windows update didn't find anything nor did slimdrivers nor did ATI autdetect utility. I just formatted it from windows 7 which used to work fine.

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Drivers/Hardware :: 3 DVD Drives On The Same Bus

Jan 26, 2016

I have a Windows 7 PC with 3 DVD drives. Imgburn shows them as connected to 3 different SATA busses: [2:0:0], [3:0:0], and [4:0:0].

After upgrading to Windows 10, all of them ended up on the same bus, [2:0:0], like this:

Why did that change? I tried connecting them on different SATA plugs, but they are always shown on that [2:0:0] bus. The thing is, I really need them to be on different busses, because of a particular requirement of a legacy application I use.

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Drivers/Hardware :: How To Initialize External HDD

Sep 2, 2015

Since I put vmWare 10 on my laptop , my external HDD wont initialize. it says its there but when i try to initialize it tells me my drive is too small for GPT, Its 500gb. When I installed VMWare i might have had the external connected and i believe i opted for to split partitions into 8 parts. I have some data and files on the drive that i need but once i take them off i will just format it. So how can i initialize the drive and/or get my data and store it some where safe? I am running windows 10 BTW

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Drivers/Hardware :: Cannot Access Both C And D Drives

Aug 22, 2015

Access is denied on both drives. Just upgraded about an hour ago and I've been looking for solutions but cant seem to find any that works for me. I'm only using one account and its a Local(Administrator) account. How to give full free unhindered access to everything. Since this is my laptop and no one is going to ever use it except for me.

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Drivers/Hardware :: Why Do Drives Show Twice

Nov 16, 2015

Why my attached drives show twice? I only had this happen on one USB drive before the Windows 10 recent update, but now both external drives are repeated twice! (See attached)

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Drivers/Hardware :: CD / DVD Drives Not Detected?

Feb 23, 2016

I've had this same issue on 3 computers I've upgraded to Windows 10 (which are the only three I've even needed to have a working disc drive on). Windows 10 will not show the disc drives anywhere. I've checked in the Device Manager and everywhere else I can look, but they don't ever show up. The drives and working and detected by the BIOS but not in Windows. I've already tired adding the popular EnumDevice1 registry value (the whole command is listed below) but it never works.

The registry key CMD command I've tried all 3 times: reg.exe add "HKLMSystemCurrentControlSetServicesatapiController0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

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Drivers/Hardware :: Search Through All Drives

Nov 28, 2015

So I have set up my SSD and using it for my OS (Win10) and my F drive (1TB HDD) as a drive for my programs and documents, however when I try to search for items vis Windows Start Menu it only shows items for my C drive, how to make it to search both drives for documents/files?

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Drivers/Hardware :: Converting RAW External HDD To NTFS?

Oct 19, 2015

My toshiba 1tb external hard drive currently says it is a raw file system and i cant seem to format it no matter what i do. I dont care for what is inside (only one word file) but i just want to be able to use it again. Is there anyway i can format the HDD and make it usable again?

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Drivers/Hardware :: External Hard Drive Off And On

Dec 21, 2015

In the past few days my external hard drive makes the sound (windows notification) like when I unplug it from my desktop. Then about 5 seconds later I get another sound and notification asking me how I would like to view content for G: (my external hard drive). I only have it attached to use for backups and I've checked my back up program (easeus) and my backups haven't been happening either. I used crystaldisk to check it and it's healthy. Why it would be essentially shutting itself off and on?

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Drivers/Hardware :: File Explorer And WD External HDD

Jan 20, 2016

File explorer is struggling with my 2 external WD My Book 3TB HDD

Problems: 1 of the drives will keep running randomly all night (and gets real hot) after PC shut down. When trying to write a batch to one of the drives explorer keeps trying to access the drive, cannot open it and becomes unresponsive (task bar icons disappear).

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