File Explorer Running At Startup - May Be Malware Related
Sep 16, 2015
This one is aggravating. File Explorer keeps loading at startup. The client can't say for certain if the issue was present before or after upgrading from Win7. This wasn't the primary issue- there was malware present on the system. I have run Adwcleaner, Malwarebytes, TDSSKiller, Rogue Killer, and aswMBR scanner. System is returning clean logs now.
I also installed Revo Uninstaller and removed Adobe Acrobat DC and CutePDF, as I've read that Adobe will cause this issue, and since there were 2 PDF viewers install I suspected some conflict.
I have tried using regedit, but the two suggestions I found from Microsoft- the reg entries don't exist for win10
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Dec 20, 2015
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Feb 23, 2016
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Screenshot - 10_14_2015 , 3_51_38 PM.png 37.55KB
Here are my environment variables
Screenshot - 10_14_2015 , 3_52_35 PM.png 27.61KB
Here are my registry settings for the program files folder. I changed it from C to E.
Screenshot - 10_14_2015 , 3_53_14 PM.png 378.3KB
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Crash Dump Analysis provided by OSR Open Systems Resources, Inc. [URL] ....
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