Installation :: Black Screen With NO Cursor While Upgrading

Aug 18, 2015

So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO cursor or anything. It has been like this for 2 days now, and I don't know what to do.

I can clearly see that the laptop is still on and "working", so it has not just shut down. I'm afraid to force the laptop to turn off, because it's in the middle of a system upgrade. So I'm wondering if there are any alternative solutions or is my only option to force the laptop to shut down and then restart it and hope for the best?

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I do NOT boot into a black screen with a cursor

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Aug 3, 2015

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The C:$Windows.~BTSourcesPanthersetuperr.log is as follows:

Code:
2015-08-02 21:50:42, Error
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CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session´╗┐

[Code] ....

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Aug 8, 2015

I successfully upgraded 2 computers, but have problem with my notebook HP ProBook 4320s.

When upgrading reach 75% (100% installing drivers), black screen appears and I have to turn it off and on, then it restores to previous win7.

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I tried upgrading my windows 7, but failed 5 times.

step 1 on copying files are 100%
step 2 installing features n updates are 100%
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Dec 26, 2015

I cant find a fix to my computer with my Nvidia graphics card here's what happened.

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- Graphics card is not working so i uninstall them and try to reinstalled them again but to no avail ( should have restarted my PC i know).
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I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.

Also i wouldn't say am bad with computers I do know how to get to control panel, run commands on cmd, etc. But some detailed course of action explaining what do would useful.

Any link on how to downgrade to windows 8.1 or even 7 would be useful but not necessary, don't want my computer updating something I don't know.

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Jul 30, 2015

I tried to upgrade to windows 10 from 8.1 and i tried 3 times and all I get is BLACK SCREEN after logging in task manager won't work, so i cant check is the explorer.exe isn't working or what. Also the same thing on safe mode black screen with cursor and nothing else.

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Oct 16, 2015

Earlier on my Win 10 computer I did a command prompt, sfc scannow. So I waited for the scan which fixed a problem/corrupt file.

Afterwards it said computer needed restarting so I did just that, but after the windows logo the screen just stays black with the cursor showing.

Ctrl alt del to bring up task manager etc does nothing at all. Tried simply restarting pc again but it's the same every time.

Solved - On a different computer I downloaded the Windows 10 ISO file and burned on to a blank DVD.

I got into the BIOS to change the boot order to CD/DVD first, then inserted the dvd. (you DO get the option to keep or delete your files) The Repair option didn't work, but using a Restore Point did. My files-documents, pictures etc WERE kept.

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Screen Went Black And Cursor Appeared

Jul 29, 2015

My Windows 10 was running perfectly well for one full week. Then this morning I noticed it installed some update and after reboot the screen went black and the cursor appeared.

I tried every thing but nothing worked. I cannot even access the troubleshooting, bios, repair, etc... Nothing.

After it reboots I noticed that if I type my password blindly the HDD LED starts to blink wildly as in loading my start up programs etc....

But nothing else happens when I try Ctrl-alt-del or win-r and type explorer.exe or whatever I can think of.

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