Mail App - Hyperlinks Will Not Open

Nov 22, 2015

Friends, I am running W10.1511.10586.11 and typically use the Outlook 2013 desktop application (part of the MS Office 2013 suite) to view, send, and file email for my primary Yahoo! IMAP account. This application works fairly well, and I really have no complaints. However, I got a little bored last night and decided to explore the Windows Mail/People/Calendar applications, something which I was unfamiliar with until last night. So I set up Mail to bring in a few of my other email accounts (Yahoo!, Outlook.com, Gmail) that I usually just log into those services' online web apps to use, and was pleasantly surprised at how much I liked its clean, simple design. So I figured I'd spend a day using this Mail app rather than the standard Outlook 2013 desktop program.

One of the things I ran into was that I cannot open URLs in any emails. Not even very common ones, such as those to twitter or Facebook. None. The message reads "Unable to open...[insert link here]". I've changed everything I can think of that may cause this behavior (changed the default email to Mail, changed default browser from Firefox to Edge, turned off my anti-virus/firewall and Malwarebytes monitoring). I'm not sure if this is just a "feature" of Mail that needs to be fixed by MS, or some setting on my machine that is causing this.

I can continue to use Outlook and online services, but the convenience of Mail (which seems to do an IMAP sync much faster than Outlook) could eventually draw me in if it eventually matures enough. However, that won't ever happen if I'm not able to traverse hyperlinks.

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