Networking :: Cannot Connect To Internet Wireless
Feb 10, 2016
I have just bought an HP laptop running windows 10. I cannot connect to internet wirelessly as when I select my network connection it requests username and password. (Screen shot attached)I only have a network password for my connection and have never had or been requested for a username.
We have a couple of laptops at home and they connect with password only no problem. It is only this laptop that requests both. I can find no way past it and cannot connect. It connects via cable fine but thats obviously not ideal for portable laptop.
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Dec 9, 2015
I started my PC in a new premises with a Wireless modem, I have two other PC's connected.
When I started the PC it saw the wireless network and the option came up to connect and there was a tick in the "Connect Automatically" box.
I selected OK but got a message "unable to connect".
I did not get the opportunity to enter the Password/Key.
Now the PC will not connect to the Network nor will and Diagnose and repair fix anything.
BTW the Ethernet adaptor has been disabled.
The laptop I am sending this from is next to the PC so the wireless signal is okay.
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Jan 4, 2016
Yesterday I relocated our Wireless Modem to a cooler room. We live in the Philippines so these devices can get quite warm...After relocating and hooking up all the wires, cables etc. My wife's computer a Dell, would not connect to the Wireless modem. I checked and replaced all wires with new ones, and rechecked the connections, everything was okay...I use a MAC which is still working fine, and connected right away, so I know the Signal is getting out. I did the "ping" command and it is not going thru. Tried everything I know, cannot get her wireless to work. I have a Red X on her adapter, in the Network Connections dialog box, "Not Connected"...Her system uses a Broadcom 802.11n adapter, which I replaced just recently...When I registered I added all the Dell system info, CPU info etc..
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Feb 10, 2016
Ever since I got my computer (which came with Windows 10), I've had trouble connecting to the internet. Every time I shut down and start it up again, it's never online even though I'm using a cat 5 cable hooked directly to the source. My laptop can connect wirelessly, so that's how I know my internet is fine, but it's a Mac (which I'm currently using) so it's a completely different OS.
Usually if I went into the command prompt and did ipconfig /release then /renew, it fixes it, and I'm online. But ever since doing a recent Windows Update that trick doesn't seem to be working anymore. I.E. ipv4 and ipv6 are enabled, tried turning off Firewall temporarily to see if that was the issue, tried uninstalling antivirus software.
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Feb 22, 2016
I upgraded to Windows 10 two months ago. Last week, I lost networking. I've scanned the posts and haven't found a solution.
Network troubleshooter says adapter might be the problem, device manager shows adapter working normally. Power saving not enabled. No VPN installed. Original adapter is Broadcomn NetLink Gigabit Ethernet.
Too late to roll back to Windows 7.
Installed new Realtek PCIe GBE Ethernet adapter that is Windows 10 compatible. Tried an old USB Netgear wireless approach.
Cannot connect desktop to network at all. All other tablets, laptops work fine.
Tried all suggested command prompts (netsh, etc).
Tried updating drivers by downloading to tablet and then transferring to computer.
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Nov 21, 2015
There seem to be a lot of these problems and they are posted all over.
Firstly most of my programs that were carried over from my windows 10 upgrade seem to have some form of internet connectivity problems, my browsers work completely fine, with the exception of internet explorer, which I think is the reason for the connectivity problems, it also seems that I cannot install java, that was a possible solution that came up in a different forum. error says: cannot install java with current internet settings. The other programs that have connectivity problems are steam, bluestacks and Microsoft office 365, and that it cannot verify my licence I am currently reinstalling it to see if this solves it. will post it here if it has been solved. I use to have comodo antivrus before upgrading to windows 10, I am unsure if there are any remnants of it hiding that is causing these problems.
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Nov 8, 2015
Running Windows 10 on an HP Multimedia Laptop.I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet (on laptop) with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, shows a connection but Outlook and Browser timeout. Troubleshooter does not find anything wrong.
The network is fine, I am using my Android tablet and cell phone connected to the network to send this question. Is this some location/security setting in Windows 10?
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Feb 23, 2016
I recently upgraded to windows 10. i started having a series of problems but they eventually fanned out but I still am unable to connect to the internet via wifi. I have to use the ethernet cable.
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Oct 16, 2015
My aunt did the free Windows 10 update from Windows 7. After the update she had no internet connection so she decided to roll back to Windows 7. After the roll back, she still has no connection. Her connection icon says "unidentified network" and will not connect to the internet. It is plugged directly into the modem.
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Aug 8, 2015
Why when I upgraded my laptop to windows 10,it does not save password to connect to the internet?It has connect automatically and place to put password in,but if I restart laptop I have to still add password every time.In windows 7 it saved it and I would just hit connect.How can I fix this?Also I`m running windows 10 pro and in user accounts,it doesn`t have manage your network passwords,in the left panel like I googled and says it`s suppose to have.
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Jan 13, 2016
After automatic online updates by MS the system was automatically set offline by MS!
Notes:
a) hardware is ok - verified by other OS
b) network connections were ok during automatic update and are still ok verified by other OS systems
c) the automatic update is the only change in the software
d) the only message was from MS browser "we are sorry you are not connected to Internet"!
Questions:
(1/5) What can be done ?
(2/5) Windows 10 advices to use online support in the situation MS update set PC offline, why ?
(3/5) How can one use online support after having forced to offline ?
(4/5) Is there any way to prevent Microsoft update to modify network drivers / drivers is general ?
(5/5) Why did the update by MS set the system offline after having completed its operations!
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Nov 7, 2015
I upgraded from Win 7 to 10 and now I can only connect one wireless device at a time. All of the wireless devices that I used at the same time in Win 7 work in Win 10 but, now only one at a time.
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Oct 8, 2015
I can get the Microsoft sign "waiting to connect" on my tv but it won't connectwith Windows 10, how can I do this? Doesn't show up on the connect page.
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Jan 16, 2016
In windows 10 where do I see my wireless internet connection speed?
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Jul 31, 2015
This error is why i could never run Windows 8.1 on my machine and it seems to of transferred over to windows 10 too. My PC boots fine everything's working but usually if i am doing something like watching a YouTube video or on my PS4 playing online my internet will cut off and my wireless with have the Square box with a red cross, if i unplug my adapter and plug it back in it comes back on. But its a bit frustrating when I'm playing a multiplayer game on my PC or chatting on Skype for my adapter to crash. I've had this issue with my old netgear wireless adapter and this one.
It happens around 2-5 times an hour, i looked it up and I've tried many fixes some of which include:
Setting power settings to Max Performance.
Setting the Adapter to not turn off to save power
Reinstalling drivers
Turning off Bluetooth
I have looked in the Windows Event Log and i seem to get 2 events every time this occurs and they say:
WLAN Extensibility Module has stopped.
Module Path: C:WINDOWSSystem32cmihvsrv64.dll
and
The network interface "ASUS USB-AC53 802.11ac Wireless USB Adapter" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets.
Reason: The network driver requested that it be reset.
This network interface has reset 15 time(s) since it was last initialized.
I like Windows 10 but i can't use it if my internet keeps cutting out randomly.
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Apr 2, 2016
For a while, whenever I connect my wireless headphones using Bluetooth to my Windows 10 laptop, the internet goes a lot slower for an unknown reason.
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Sep 5, 2015
Under Network & Internet i cannot see wifi although wifi adapter is installed and showing that it is working properly.
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Mar 20, 2016
I have a Intel AC 7260 WAN card in my laptop which is running Windows 10 x64. After about 10-15 minutes I will lose internet connection while still being connected to the SSID.
I installed the latest Intel AC 7260 drivers from here. Also I ran a complete scan with Malwarebytes which didn't find any threats. This issue started a few days ago.
Anyway of seeing if a application is causing this connection lose issue? It is only happening with this one device.
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Sep 3, 2015
After updating to Windows 10 I cannot sign in to a Microsoft account, look at the Store or do anything that requires connection. I initially thought it was something wrong with my connection to the WiFi but my browser can connect and download from the internet fine and I am writing this on the same laptop.
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Sep 12, 2015
I recently updated from Windows 7 to windows 10 and now i can't connect to the internet. Someone suggested i update my network adapter driver but i can't do that without an internet connection
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Mar 14, 2016
Completing a windows update. Cant get out and can't connect to Internet.
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Jul 29, 2015
I updated Windows automatically on my laptop the got the error msg. i use a lan cable to connect to internet, but a error message comes up 'A connection to the remote computer could not be established'
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Oct 11, 2015
Yooooo! I have a Lenovo Y510p with modified BIOS so I could replace the crappy Intel wireless card that came with it (Intel Centrino N2230) for an Azurewave - Broadcom 4352. The experience has been good so far, the only problem I'm having is the low wireless signal with the card. I have other laptops that have higher range and strengths on the same place with older cards.
I've tried verifying (and even swapping) the cables and noted no difference. I asked on another forum and they told me that it could be that the card is not receiving enough power, but I have yet to find a settings in the BIOS or in Windows that dwindles its performance. I have recently updated the driver from Lenovo's website and it didn't improve a bit. How to improve the wireless signal?
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Oct 14, 2015
But I'm currently browsing the internet and typing to you.
In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in -
e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.
It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-
The system is up to date. No driver updates available.
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Jan 10, 2016
I downloaded Windows 10, uninstalled my anti virus and disabled my firewall. I am unable to connect to the internet (Ethernet) on Windows 10, I've check the IPv6 and IPv4 which are both activated. I may need the drivers but I'm unsure how to do it.
My other issue is I can't revert back to Windows 7. Apparently my PC deleted the Windows 7 files downloading Windows 10. I tried using the windows disc to format my ssd to clean download Windows 7 back onto my computer, but it wouldn't let me for some reason.
So if there is an easy fix for the internet issue, ill keep Windows 10. But if it's going to take me all day of troubleshooting I'd much rather format my computer back to windows 7.
GTX 970, i5-4460, 8GBs of ram, Sabertooth z87, 650w PSU
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Sep 16, 2015
We have a new (albeit old) wireless printer (HP Color laserjet CP3525) with a wireless adapter card. Computers running Windows 7 or Windows 8 could see the network and connect. All computers could then print to the printer. None of our computers running Windows 8.1 could see the network. I upgraded one computer to Windows 10. It can now see the printer network but cannot connect.
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