Slow Web Browsers And Unable To Open Update And Security Settings
Mar 2, 2016
So I have an HP Envy laptop. Recently web browsing has intermittently become painfully slow on both Edge and Chrome (e.g. loading this website hung for a few minutes) and I have many timeouts on websites. This appears to be the case even when I use different Wifi networks. I do not have this problem with my desktop which shares the network.
I was wondering in Windows was in the middle of some update, but when I click on Settings -> Update & Security Settings, the control panel window simply loads a white field on the right and the words: Windows Update, Windows Defender, Backup, Recovery, Activation, Find My Device, and For Developers. I can click on nothing. The control panel often freezes (e.g. if I click on a web browser I cannot click back on its icon, but can see it if I minimize all other applications) and eventually auto-closes. When I search for Advanced Windows Update settings, I get a light blue screen with the control panel icon in the center which promptly auto-closes. I can access all other control panel options, just not anything below Update & Security.
I downloaded Microsoft Security Scanner and ran than across the entire system; no threats were found. I currently am running Windows Defender which last updated itself this early this morning.
I am using Windows 10 version 1511 OS build 10586.104.
I used to be a knowledgeable Windows user, but stop keeping current a couple of versions back. Does this sound like anything familiar or previously seen?
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