Some Privacy Settings Grayed Out

Aug 17, 2015

I've been using Windows 10 for a few weeks now and I was looking to get Cortana to work. However, Cortana tells me that I need to allow it to access contacts. I clicked settings and I saw that all the settings were on, but were grayed out.

When I take a look at some of the other settings, some are also grayed out and some are not. When I go to the general tab, I get this:

Sometimes if I look through the privacy settings, the settings app just crashes for no reason without warning and I'm left confused and unable to enable Cortana.

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