Why Can't Access Local Administrator Account

Mar 13, 2016

When I "upgraded" to Windows 10, apparently I set up everything on the local administrator account. When I went to set up a separate account yesterday it disabled me from getting onto the administrator account, which is where I have everything set up. When I go to log in, both accounts are on the log-in screen but it won't take the passwords for the administrator account, which I know are correct and it even gives me the right hints but won't accept the pw. It says, "Your password was changed on a different device and you must sign in to this device once with your new password and then you can sign in with your new PIN. Well, I haven't added any devices, just a new local account. I really need to get back into the administrator account since that is where everything is. I've done the prompt, CMD, net user administrator /active:yes and it just denies access obviously because I am logged in as an administrator.

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