Printing In Reporting Services Hangs

Jul 3, 2007

Please Help!!!

We have never been able to get the printing to work on any of our reports using SQL Server Reporting Services 2005 SP2 in our production environment. Without this feature of printing a report, we cannot go live with SSRS at all.

We have tried adding the SP2 after a clean install on a new server -- yet we still have this problem.

I read a few some posts about uninstall the old ActiveX control used for printing, so I did this and installed the new
one but that didn't help either.

We can print to files without issue - only when we try to print to a real printer does it hang forever.

It doesn't matter how big the report is, 100 pages or 1/4 of a page, same problem.

We do the following:

1) Run the report
2) Click the print button
3) Select a printer and press ok
4) "Printing Now..." dialog box appears
5) "Print Error" dialog appears and never goes away - and nothing is printed out.
Have to close IE and crash the report session to get out of it.

This is the result on every client computer we have ever used in trying to access
the report server.

It also hangs in running a Print Preview for all reports.

We are printing to network printers from IE6 and IE7.

Since this is on a server, we do not have a local printer to this server computer to try to print to.
Even if it worked on a local printer, this is supposed to be an enterprise solution.
Almost all of our employees print to network printers.

I am logged into my machine as a domain admin. I have no printing problems
in any program printing to any printer, except when using Reporting Services.

We are trying to print from an ASP web application which runs the reports in an iframe using URL access.

We are able to print the same reports on all of our development environments using the same ASP web application and RDL.

Again, Please help!!!

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Jan 8, 2007

I am running SQL 2000 SP4 with Reporting Services 2000 SP2. Reporting services hangs when I try to print reports. The reports render okay, and when I click on the print icon, I get the appropriate dialog box. Once I click "OK", I get the "Printing..." dialog that says "Printing Now...", but it never prints, and the window eventually stops responding. As far as I am aware, no changes have been made to the server, and it was working fine approximately 10 days ago. Below is the contents of my RS Client Print Log (%Temp%LOG56.tmp):
CRSClientPrint::Print - Starting Function.
reportServerUrl = http://reportsrv/ReportServer
reportPath = %2fEngineering%2fRamz+-+Development%2fDEV_Reports%2fContract_Project_By_State&ContractStateDesc=Active
reportName = Contract_Project_By_State
CResourceManager::SetLocaleInfo - Starting Function.
SetUICulture - Starting Function.
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CResourceManager::LoadResourceDLL - Starting Function.
CResourceManager::LoadResourceDLL - Ending Function: 0x00000000.
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CResourceManager::CanUseCurrentLocale - Ending Function.
CResourceManager::LoadGDIPlus - Starting Function.
CResourceManager::LoadGDIPlus - Ending Function: 0x00000000.
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CResourceManager::SetLocaleInfo - Ending Function: 0x00000000.
CPrintDlg::Print - Starting Function.
CPrintDlg::InitializePrintDlg - Starting Function.
CPrintDlg::GetDefaultPrinterName - Starting Function.
CPrintDlg::GetDefaultPrinterName - Ending Function: 0x00000000.
CPrintDlg::SetPrinterPaperSize - Starting Function.
CPrintDlg::SetPrinterPaperSize - Ending Function: 0x00000000.
CPrintDlg::InitializePrintDlg - Ending Function: 0x00000000.
CReport::SetReportName - Starting Function.
CReport::SetReportName - Ending Function: 0x00000000.
CPrintDlg::PrintReportPages - Starting Function.
CCancelDlg::StartDialog - Starting Function.
CCancelDlg::StartDialog - Ending Function: 0x00000000.
CReport::Fetch - Starting Function.
CReport::ComparePrintInfo - Starting Function.
Value of diff = 2
CReport::ComparePrintInfo - Ending Function.
CReport::ClearPages - Starting Function.
CReport::ClearFetchedPages - Starting Function.
CReport::ClearFetchedPages - Ending Function.
CReport::ClearPages - Ending Function.
CReport::ResetNextFetch - Starting Function.
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CReport::ResetNextFetch - Ending Function.
CReport::StartFetchThread - Starting Function.
CReport::GetPageToFetch - Starting Function.
Page to fetch = 1
CReport::GetPageToFetch - Ending Function.
CReport::StartFetchThread - Ending Function: 0x00000000.
CReport::Fetch - Ending Function: 0x00000000.
CReport::GetPage - Starting Function.
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CReport::GetPageWrapper - Starting Function.
Page wrapper = 0x00000000
CReport::GetPageWrapper - Ending Function.
CReport::FetchThreadMain - Starting Function.
CReport::GetPageToFetch - Starting Function.
Page to fetch = 1
CReport::GetPageToFetch - Ending Function.
CReport::FetchAllPages - Starting Function.
CReport::PerformFetch - Starting Function.
CReport::GetPaperSize - Starting Function.
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CReport::GetPaperSize - Ending Function.
CResourceManager::SetInvariantCulture - Starting Function.
CResourceManager::SetInvariantCulture - Ending Function: 0x00000000.
CResourceManager::ResetCulture - Starting Function.
CResourceManager::ResetCulture - Ending Function: 0x00000000.
Url = http://reportsrv/ReportServer?%2fEngineering%2fRamz+-+Development%2fDEV_Reports%2fContract_Project_By_State&ContractStateDesc=Active&rs:Command=Render&rs:format=IMAGE&rc:OutputFormat=emf&rc:StartPage=1&rc:EndPage=65535&rc:PageWidth=11.0in&rc:PageHeight=8.500in&rc:MarginTop=6.350mm&rc:MarginBottom=6.350mm&rc:MarginLeft=6.350mm&rc:MarginRight=6.350mm&rs:PersistStreams=True


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Page 1 (printed on front side of paper): group 1
Page 2 (printed on back side of paper): more group 1
Page 3 (printed on front side of paper): more group 1
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Page 1 (front side): group 1
Page 2 (back side): more group 1
Page 3 (front side): more group 1
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