SQL Server Agent Service Authentication During Upgrade Wizard

Apr 29, 2008



I am trying to upgrade my default instance from SQL Server 2000 Standard to SQL Server 2005 Standard. I get to the service authentication window and hit my first problem. On that window, there is a dropdown box where you should be able to choose the default instance service AND the SQL Server Agent service and set the authentication information for both of those services. That's the way it is in my test environment. However, on my production server, when I click that dropdown box, only the instance appears, and not the agent. Why?

I tried the upgrade this past weekend and ran into this problem. After researching it and not finding anything out about it online, I decided to just go forward anyway since I had lots of backups and copies of everything. The upgrade appeared to go ok, but the agent service wouldn't start. It gave the usual message when you try to start a service that doesn't have anything to do, like the Performance Logs and Alerts service. When I looked at the agent in SQL Server Management Studio, it had (Agent XPs Disabled) next to it. So I researched this and found how to enable it. For some people online, this allowed them to start the agent service, but of course that didn't work for me. Finally in my research online I found that some individuals had a lot of missing system tables in their MSDB and Master databases after the upgrade due to some of the SQL scripts that are part of the upgrade process not running properly. So I compared my system tables and SP's against another SQL 2005 instance I have, and sure enough, there appears to be a lot of missing tables. It was at that point I decided to just restore everything and try again later.

My point in writing that second paragraph is to ask if that was all due to the fact that the SQL Server Agent wasn't listed in the upgrade wizard like it should have been? Or maybe the fact that it wasn't in that dropdown box was evidence of a deeper problem? Is it likely that if I do whatever it is I need to do to make the agent appear in the upgrade wizard that my missing system tables and agent service not starting problems would probably not be an issue anymore? And why would the agent not be appearing in the upgrade wizard?

Thanks for your help!

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05/19/2006 09:00:51.134 Successfully installed instance: SQL Server Native Client
05/19/2006 09:00:51.134
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05/19/2006 09:00:51.134
05/19/2006 09:00:51.134 Product: Setup Support Files
05/19/2006 09:00:51.134 Setup Support Files (RTM ) - Not Applied
05/19/2006 09:00:51.150
05/19/2006 09:00:51.150 Product: Database Services
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05/19/2006 09:00:51.150 Reporting Services (RTM 1399 ENU) - Not Applied
05/19/2006 09:00:51.150
05/19/2006 09:00:51.150 Product: Notification Services
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05/19/2006 09:00:51.150
05/19/2006 09:00:51.150 Product: Integration Services
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05/19/2006 09:00:51.150
05/19/2006 09:00:51.150 Product: Client Components
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05/19/2006 09:00:51.165
05/19/2006 09:00:51.165 Product: MSXML 6.0 Parser
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05/19/2006 09:00:51.165
05/19/2006 09:00:51.165 Product: SQLXML4
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05/19/2006 09:00:51.165
05/19/2006 09:00:51.165 Product: Backward Compatibility
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05/19/2006 09:00:51.181
05/19/2006 09:00:51.181 Product: Microsoft SQL Server VSS Writer
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