SUM If Date Field &&>=inputted Field?

Mar 24, 2008

I need help. I'm one step short of getting what I need.
Here is what I have:
SELECT FilteredIncident.accountidname, FilteredIncident.ticketnumber, FilteredIncident.createdon, FilteredIncident.modifiedon, FilteredIncident.new_enduserfirstname,
FilteredIncident.new_enduserlastname, FilteredIncident.responsiblecontactidname, FilteredIncident.statuscodename, FilteredIncident.title,
SUM(FilteredActivityPointer.actualdurationminutes) AS TotalTime
FROM FilteredActivityPointer LEFT OUTER JOIN
FilteredIncident ON FilteredIncident.incidentid = FilteredActivityPointer.regardingobjectid
GROUP BY FilteredIncident.accountidname, FilteredIncident.ticketnumber, FilteredIncident.createdon, FilteredIncident.modifiedon, FilteredIncident.new_enduserfirstname,
FilteredIncident.new_enduserlastname, FilteredIncident.responsiblecontactidname, FilteredIncident.statuscodename, FilteredIncident.title
HAVING (FilteredIncident.accountidname = @accountid) AND ((FilteredActivityPointer.actualstart >= @billtime) OR (FilteredIncident.statuscodename <> N'Problem Solved'))

This pulls everything that started after a certain date (@billtime) AND everything that is not closed. This is what I want; however, I need the SUM(FilteredActivityPointer.actualdurationminutes) AS TotalTime to only calculate the TotalTime after the @billtime regardless of the status. I can easily code in the date in the format 03/04/2008 but I haven't figured out how to do it successfully. I tried an IIF within the SUM and just got a syntax error (I'm assuming it is because FilteredActivityPointer.actualstart is a date/time.)

Essentially, I need a report that shows all open tickets in the system AND all tickets that have been worked on since a specific date regardless of status that only totals the time spent during that date range.
Many thanks to anyone who can help.

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