Antivirus :: Can Shut Down PC While Bit Locker Is Encrypting

Jan 5, 2016

What would happen if my computer shuts down while BitLocker is encrypting my data partition drive? It takes ages!I am running Windows 10 Pro.

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Antivirus :: Defender Shut Down

Nov 1, 2015

I have a Asus x75vc Notebook LapTop WIN8, upgraded to Windows 10 Home, and the W.Defender has turned itself off. Is it supposed to be like that?

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Suddenly Encrypting Files?

Feb 23, 2016

Yesterday I spent some time consolidating files from three external hard drives down to two. Somewhere along the line Windows started prompting me to backup my encryption key. Why, since I didn't ask for any encryption. Bitlocker is off for all drives.

Then I performed a full backup of my D (data) drive using the "copy hard drive" function in Paragon Hard Disk Manager. And, as I have done before, I replaced my existing D drive with the backup.

I've used that software many times to make the backup and I've never specified encryption in the process. I don't even know if it's possible in Paragon. Yet, somehow, I have encrypted files on the (new) D drive, so every time I boot up I get a prompt to backup the key. I actually did the key backup once, figuring "what the heck," but the prompt still appears.

I ran cipher /u to see what might be encrypted and got a list of encrypted files on the (new) D drive, and Windows reports that every one of them "could not be decrypted." About half are PDFs in my Documents folder, and others are various file types in other folders.

Also, when I run a search in File Explorer on that drive, when the requested files come up they have blank icons, no folder path, and don't do anything when I double-click them.

What's going on here? The logical assumption would be that I encrypted some files, but I can't begin to imagine how, or why only some of the files on that drive are encrypted. I hope putting the first D drive back in the computer will take care of this in the short term, but that won't tell me how any files were encrypted. I don't want to encrypt any files right now, and I want this nonsense to stop.

EDIT: It seems that entire folders were encrypted. I tried decrypting a few of them, and the results are hit-or-miss. Some work, but others don't, and there's no explanation.

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Antivirus :: Scanning ISO File And Bootable AntiVirus

Dec 15, 2015

I am downloading an ISO File from the official Microsoft Website (Windows 10 Insider Builds). My PC is infected which could result in the ISO File being infected and injected by a infection.. How to scan this ISO File before I install the Build onto my PC. After I do that, I will use a Bootable Anti-Virus, Bootable Anti-Virus to me.

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Antivirus :: Hangs Up After Running AntiVirus

Oct 31, 2015

I am using SUPERantiSpyware [SUPERantiSpyware.com] version 6.0.128 database version 12149 updated Nov 1, 2015. This is free version and I have been using it for more than two years on Windows 7 too.

Now I have Windows 10. When I run Scan ticking enable Rescue Scan [Maximum Boost], Windows 10 Hangs up giving following error message:

System sending this error message - 100 % completed KMODE_EXCEPTION_NOT_HANDLED

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PC Won't Shut Down Sometimes

Mar 8, 2016

Fresh built PC only about a month old. Runs amazingly but for some reason when I want to turn it off, it will not shut down and I need to hold the power button to shut it off. I'm afraid of eventually damaging components by shutting it down this way. Sometimes it works just as it should and others I have to hold the button to shut it off. Sometimes it will go to the swirly "I'm shutting down" screen but will just stay there until I hold the power button. My power button is setup so 1 press should shut it down, but when it's not going to Shutdown the power button does nothing unless I hold it to shut it off. 

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Would Not Shut Down

Jul 31, 2015

The laptop of my mom which has been upgraded from Windows 7 Home Premium to Windows 10 Pro won't shut down; when I choose for Shutdown it reboots itself.

Even by using the commandpromt it doesn't shut down; any solutions?

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HP Won't Shut Down

Aug 23, 2015

My HP simply won't shut down! I choose the "shut down" option; it appears to shut down; screen goes black; but power like and wifi light stay on! I have to press the power button to shut down entirely - as it used to, properly before the windows 10 upgrade. Feel like moving to Apple Mac! 

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Why Can't Shut Down

Mar 5, 2016

I just installed windows 10. And now i can't shut down. I can see its moving out of windows 10, Than it goes black and stays there.

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Unable To Shut Down?

Dec 5, 2015

My laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart.

I have already done this to try to stop it: In the elevated command prompt, copy and paste the command below, and press Enter.

powercfg -h off

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Bootmenupolicy Ignored After Shut Down

Dec 13, 2015

My BCD is configured as follows:

Code:
Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.C:WINDOWSsystem32>bcdeditWindows Boot Manager--------------------identifier {bootmgr}device partition=DeviceHarddiskVolume1description Windows Boot Managerlocale en-USinherit {globalsettings}default {current}resumeobject {13c1c520-8ae7-11e5-8068-942956f812f0}displayorder {current}

[Code] ....

If I Restart to switch between operating systems, I get the Legacy boot menu every time. However, after I Shut Down and then power on the system again, I get the Metro boot menu. The Metro boot menu is butt ugly and also causes a second POST cycle when I switch to Ubuntu.

How to correct this behavior? I find that if I Shut Down from Ubuntu, I get the Legacy boot menu after power on. It is only when I Shut Down from Windows that I get the Metro boot menu.

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After Shut Down All Preferences Go Away

Jan 11, 2016

So second time on 10. I shut down my computer, and when I start it a couple days later, all my preferences are gone. All my work from home log in and service programs...gone! Documents off inn la la land somewhere. It looks like it re-installs 10 for the very first time with Coronia, Edge, etc and more junk. Need to finding my documents and stopping this from happening after a simple shut down for a few days!!! Can I un-install 10 and go back to 8 without loosing anything?

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Computer Does Not Shut Down

Aug 3, 2015

I recently installed windows 10 in my computer, but i got a problem : my computer does not fully shutdown when i click the shut down button in the start menu, it just closes apps, screen turns black, but the pc is still on and i can say this because keyboards lights are still on (power one, wifi one) and i am forced to press the power button for 5 seconds to force a shutdown and then turn it on again. I searched on internet some solutions and the most common problem seems related to the fast startup feature.

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Can't Shut Down Properly

Aug 15, 2015

When I first recieved my laptop, it was running Windows 7. I did the Windows 10 update, but found the boot time to be slow, so I installed Windows 10 from scratch (well, kind of. I left my Linux partitions [Which I installed long after I got the laptop but before the Windows 10 update] untouched). That's when I first noticed the problem: Whenever I tried to shut the laptop down, it would go through the motions, and then I would be stuck with the laptop monitor turn off but the laptop still running. I can't use fast boot or hibernate at all unless I cancel it out by taking out the power and battery and hold the power button for a minute.

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Laptop Would Not Shut Down

Mar 17, 2016

I recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.

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Not Shut Down Properly

Sep 11, 2015

Since upgrading to Windows 10 Pro, I remain perplexed about this one issue that is plaguing my system:

Almost every shut down is reported in the Windows 10 Reliability Monitor as the computer was not shut down properly. This happens on both shut downs and restarts using the Start - Power options. The only time this appears not to happen is after a restart after installing updates.

I first saw this after an upgrade install over Windows 7 Pro. I then installed clean using a USB ISO and I ended up with the same thing. I then installed from a Microsoft original Windows 10 Pro DVD and again, ended up with the same thing.

This happens before I install any software at all, including antivirus. The system appears to run fine and there is no error message on the next boot to say that the system was not shut down properly. It is only apparent when checking the Reliability Monitor. It currently has so many failed shut down reports that it is tracking around 1 on the graph since day one.

I ran sfc /scannow and there are no integrity violations. My Device Manager shows no problems. Msconfig shows the system is set to Normal Boot.

I did not use the Mother board CD to install drivers as many of them are outdated and probably incompatible with Windows 10 anyway. I installed the most current drivers on the Asus website. I have the most current driver for my graphics card off the Nvidia website. Same with my Logitech G110 keyboard and R.A.T.5 mouse - the only other items plugged into the PC. I do have the Corsair H100i CPU cooler attached also but I don't think that requires a driver? Anyway, I did install the Corsair Link software and it also made no difference.

I am thinking that this is a hardware issue related to a missing or incompatible driver for the motherboard which is an Asus Hero Maximus VI [ROG]. It can't be a fault with Windows after three install's from different media. It can't be a fault with any software on my system as it happens on a brand new install of Windows.

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Cannot Log Out Or Restart Or Shut Down

Jan 23, 2016

Recently I started having a problem where after my computer is on for awhile, nothing that operates in the Metro UI will open or function at all. This includes the Start menu, any Windows 10 apps including Settings, Task View, the alt-tab interface, etc. I also cannot log out or restart or shut down, I can get to the options from Ctrl+Alt+Del but it just gets stuck on logging out and I have to do a hard reset.

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Can't Shut Down Or Restart

Aug 14, 2015

Have installed win 10, but cannot shut it down or restart it, whenever I try to do so I get error message: page fault in nonpaged area (applecharger.sys) error. My main problem is that the solutions that I have found do not work for me, as when I search through win 10 search function I get only web responses.

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Still Running After Closing Lid And Shut Down

Aug 31, 2015

I have noticed this problem come up on my Dell 7537 (Check out my profile for details) when I close the lid to put the computer to sleep, the HDD light turns off, but the fan continues to run, even after several hours. When I open the lid back up, it is just a black screen where I have to hold the power button to do a hard reset. The same thing happens with initiating a shutdown sequence, although that one only does it some of the time.

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HP ProBook Won't Shut Down After Upgrade

Sep 5, 2015

My son upgraded a HP Probook from win 8.1 to win 10 and now it wont shut down using the normal start/power/shutdown option .

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HP Laptop Won't Shut Down After Upgrade

Oct 11, 2015

I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.

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Performance :: Slow Shut Down

Feb 23, 2016

I'm a huge fan of the Windows 10, I love it, however recently I've gotten my first glimpse of the buggy side. The computer (pretty decent) is taking a very very long time to shut down. I just let it be, maybe update or something, however it kept doing it. After a few days I checked the event viewer, and I had quite a few of errors.

The main error (that I think, I'm no computer expert) that is causing this domino effect is a distributed error, CLSID and APPID. I've tried many solutions out there, and none seem to work.

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Computer Doesn't Shut Down By Itself

Nov 30, 2015

I click the windows10 icon and option comes; shut down. I press that one and I see stars going round the circle but computer doesn't shut down.

Overnight it remained same. Next morning, I had to shut down manually.

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BSOD :: Shut Down - When Start It Up Again All Is Ok

Oct 30, 2015

If I use "Start->Power ->Shut down" when I finish a session the computer hangs shortly after next start up and I have to press and hold the "On/off" button on the CPU until it shuts down. Then when I start it up again all is Ok.

I have now resorted to pressing and holding the "On/off" button on the CPU until it shuts down at the end of each session i.e. I ignore the "Start->Power ->Shut down" feature which I am told is not a good thing to do!

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Doesn't Shut Down Properly

Sep 24, 2015

I have a laptop ASUS Zenbook UX303LN. I made a clean install to Windows 10 and now it doesn't shut down properly.

When I shut it down, the screen goes black, but the power light remains on and I have to shut it down manually. Also, I sometimes cannot restart it when it goes to sleep and I also have to shut it down manually. This doesn't happen everytime, but most of the time. I previously had Windows 8.1 and did not have this problem. Actually, I'm considering changing back.

The OS and drivers are all up to date.

I have research this issue and the most common fixes are: Uncheck the "Turn on fast startup (recommended)"Use a shortcut for "shutdown /s /t 5"

I've tried both and the problem remains.

These are the videos / articles I've found on the subject:
How to fix windows 10 shut down problem (Youtube video)
How to create a Windows 10 shutdown.exe (shut down fix) (Youtube video)
How to fix Windows 10 sleep problem (dead sleep) (Youtube video)
Fix: Laptop Won't Shutdown in Windows 10
Windows 10 doesn't shut down properly

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Computer Will Shut Down But Restarts On Its Own

Aug 25, 2015

Didn't have this problem until upgrading from Windows 7 Pro. Not sure if it is related to the upgrade. I can shut down but sometimes will immediately restart and other times will restart after some time. I have used device manager to disable any hardware option to wake my computer. No yellow exclamation icons in device manager. Otherwise computer runs fine.I hate to have to unplug my computer everytime I shut down.

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