retrieving a Microsoft office product key.
I'd upgraded my sister's laptop from Windows 7 to Windows 10 without saving any of its files (clean install). Now I was told that she does not know her Microsoft office keys.
Is there any way for me to retrieve the keys? It's a student key which was given by her Uni and she does not keep the keys.
After install of November update, or 1511 (for the 11th month of 2015), or build 10586 windows 10 update now all apps in Microsoft Office 2013 Professional Plus except Microsoft Word configure each time they start.
I have uninstalled and reinstalled Microsoft Office 2013 Professional Plus with same result.
How I can retrieve my windows product key from my BIOS? This for a 2 month old MSI Dominator GT72 PRO laptop which was purchased new with Windows 8.1 preloaded; no disc or product key label was provided. We recently did the free upgrade to Windows 10 and through a series of issues ended up letting the OS do a reset which did not work out.
Microsoft provided us a link to download Windows 10 for a clean install, which we did and is now on the laptop, however, it requires the original 8.1 product key to complete the installation. Microsoft tells me that the original product key should be retrievable from the BIOS since it was not provided with the laptop. What is the procedure to locate the key from the BIOS?
PROBLEM: MS Office 2013 can't save files anywhere except in OneDrive (which I don't want to use).
BACKGROUND: Win10 upgrade on Alienware 17 R2 (2015 model) from 8.1 went well - no errors.After using for a few days (normal shutdown / startups), used MS Word to create a document.
Created my documentWent to file save dialogue, typed in filename e.g. "status update.docx".Almost immediately, the MS Word file save dialogue popped back up with the same filename, but now appended with a "1" e.g. "statusupdate1.docx" and received an error message (1st clue things aren't right)Hit 'Save' and everything looks okay except the document name shown at the top of MS Word is "Document1" (2nd clue things aren't right)Choose 'File, Close' and dialogue "Want to save your changes to Document1?" pops up (3rd clue)Choose 'Save' and "statusupdate1.docx" appears as the filename -- no matter how many times I hit 'Save' the 'Save as' dialogue keeps coming back with the "statusupdate1.docx" filenameI'm forced to choose 'Don't Save' in the dialogue to exit MS WordI CAN'T save in docx, docm, or doc in any location EXCEPT OneDriveI CAN save rtf versions everywhere
ACTIONS TAKEN:
Checked the web for fixes but didn't find any that workedRan sfc /scannowRan dism /Online /Cleanup-image /RestorehealthChose to completely remove MS Office 2013 and reinstall (used Microsoft's MSO total removal tool which removes all registry entries in addition to removing the files)After re-installation, experienced the same problem with MS Excel files (new problem after remove/install cycle)Checked out Microsoft's Known Issues with Office and Windows 10, but no joy - [URL] .... Now every time I use Word, it also tries to save normal.docx which it can't save, and which takes multiple steps to finally abandon saving. Since word is used by Outlook, it also means that I have the normal.docx style sheet issue when composing mail or opening attachments. Installed Office 2016 in trial mode. No change. Exactly the same problem with Office 2016 as Office 2013.
How you change the font of the footnote numbering in a document? Whenever I insert footnote, I get the number (1, 2, 3 ...) in "Times New Romans." I am using "Arial" for my writing, but I want the font "Tahoma" for the numbers of the footnotes. Is there any way to modify the font?
View 9 Replieswhy my Office Word 2013 automatically makes copies of the documents I edit? These copies are numbered: *(1).docx, *(2).docx, etc. I am working on an essay and now I have ten copies of the same file.
View 9 RepliesHow did I miss this one? I tested Office for Android when there were only Word, Excel and PowerPoint. Then Outlook became available. To be fair, I got an invite, but hadn't paid attention, since I didn't expect more than the base apps in the new Preview.
Now it seems that the whole enchilada is available for Android phones. I'm going to jump off the ledge and guess it's also available for Android tablets, since I haven't read Ed Bott's article.
I'm running Windows 10 64-bit and noticed one day when opening my start menu to open up word that in the programs list (now called "all apps" for some reason) the launcher for Microsoft Office 2013 Word wasn't in the folder labeled "Microsoft Office" but rather, it was under the "W" section as its own program. I went into the file location, and all the applications are in a folder there, but for some reason in the start menu, it's not in the Microsoft Folder. This bugs me, and I can't find any way to edit the start menu's folders/programs etc. in Windows 10. Before I continue, I must say that I'm a little biased toward the older versions of Windows, and am rather dissatisfied with the way Microsoft is heading.
View 7 RepliesI tried to restart my PC. Nothing happened. I tried also to press change but nothing shown. I tried to uninstall it but it says "Access is denied."
View 1 RepliesI do not need Microsoft Office that came with Win 10 is it safe to uninstall it from Programme and Features in Control Panel?
View 6 RepliesI have Windows 10 installed on my laptop with MS Office 2013. I want the latest preview build installed first. But it's listed at more than 20th position. How to stop these unwanted Office updates. In previous versions of Windows it was very simple to do that by hiding them. But how do I do that in Windows 10 build 10240 RTM?
View 7 RepliesPlease see attached file .....
View 3 RepliesGetting update errors but don't have Office 2013 on this system.
Here are the KB's:
- Definition Update for Microsoft Office 2013 (KB3114350) 32-Bit Edition
- Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
- Update for Microsoft Lync 2013 (KB2956174) 32-Bit Edition
- Security Update for Microsoft Office 2013 (KB2956151) 32-Bit Edition
- Security Update for Microsoft Excel 2013 (KB2920753) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2899522) 32-Bit Edition
- Security Update for Microsoft Office 2013 (KB2726958) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2881001) 32-Bit Edition
- Security Update for Microsoft Lync 2013 (KB2881013) 32-Bit Edition
- Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition
- Security Update for Microsoft Outlook 2013 (KB2837618) 32-Bit Edition
- Update for Microsoft Office 2013 (KB2817316) 32-Bit Edition
All says "Waiting for install". After I do install, the same updates are listed next time I run Windows update.
I have run the Microsoft Office Cleanup tool, that did not solve the problem.
I have run Avast Register Cleanup, that also did not solve the problem.
I installed windows 10 old window files were deleted today. Now my Microsoft word 2013 has no spell check.
View 1 RepliesI downloaded Windows 10 when it was released and have had no problems with it ... until I updated my Microsoft Office to 2016. Ever since then, if I have Office open I get the BSoD, with it saying either Unexpected_Store_Exception, or Critical_Process_Died. I have no other virus software, so it's not the incompatibility with Defender. I have run all of my maintenance software, rebooted my computer, etc. I'm at a loss for what else to do.
View 6 RepliesI would like to know how to set Microsoft office picture manager as my default viewer - win 10 - office 2007
View 1 RepliesI have two hard drives in my pc. One is a small ssd for windows and the other is a large HDD for all of my programs and games.
I want office to be installed on my HDD. I bought office and downloaded the setup file but when I run it, I get no options or anything.
As soon as I open it it installs office to my ssd but I want it on the HDD. How do I install it on my HDD?
I was messing around with folders and stuff in Windows 10, now this Microsoft Office Outlook icon is stuck on my desktop all of a sudden and there is no way to get rid of it.
-Doesn't provide a delete option
-Selecting it and pressing the delete key nor shift+delete works
-Doesn't show up in explorer when you navigate to Desktop folder
-Doesn't appear in search results
-Even trying to open it does nothing
-Is visible when using the Unlocker program, but still no option to delete. Clicking 'OK' just closes Unlocker.
Wasn't really installing anything when I noticed it, and malwarebytes found nothing, so I'm pretty sure it's not a virus or anything.
-Someone told me to "hold shift, right click empty area on desktop, click open command window here in the right click menu, type dir & hit enter, type del "name"" but it didn't show up there either.
-I was asked if I ever had Office 2007 or how old my machine is, but the answer is no and I built this desktop in 2011, just last week did a fresh install of Windows 10 Home. Also, this just appeared today; never before.
-Was told its a registry entry, not a file, and to to look for it in regedit [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorer but it's not there
-Told to delete {00020D75-0000-0000-C000-000000000046} in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerDesktopNameSpace but it is also not there.
The only thing is that when I search for "Microsoft Office Outlook" in regedit, I get this file:
Deleted it and nothing happens. Reappears when you restart the computer.
I tried booting into safe mode as well as removing the latest windows update that occurred on the same day.
I recently upgraded from Windows 7 to 10. My upgrade has been fairly buggy, but I am slowly working things out. One thing I can't seem to solve is my office apps are not showing up in the start menu folder. I had office 2010 before the upgrade, and that is when I first had the problem. I then uninstalled 2010 and upgraded to office 2013, and the problem persists.
After a few restarts and such I noticed the folder for office 2013 did show up in the start menu, but the only thing inside that folder is infopath. You can see what I mean in the attached screen shot. Also you will notice another folder beneath the first title Microsoft Office 2013. That folder was pinned to the start menu so that I could still access my office apps. I just did that as a quick fix. But not when I right click on that folder there is no option to unpin from the start menu. It only says pin to start menu.
Since I installed Win10 I cannot open the calendar section in Outlook 2013. I get the following message: This set of folders cannot be opened. The information store could not be opened.
View 2 RepliesOK so I have Word 2013 installed and I want it to be the HTML editor in IE 11 [Version 11.0.10240.16431 loaded].
The Internet Options page for HTML editing on my PC only allows me to choose Notepad.
How do I add to the drop down menu WORD or is this desired configuration set elsewhere?
I see that my posts are saved progressively as I work on a message, but I cannot see how to retrieve the saved text. There does not seem to be a button for it.
View 3 RepliesIt is easy to increase the time an Outlook 2013 Desktop Alert stays on for a long time (hours or maybe all day) by using the registry hack below in Windows 7. This won't work under Windows 10. The longest time I can get by any method, Control Panel or hack is 5 minutes. How to make it at least a couple of hours or preferably all day?
Key: HKEY_CURRENT_USERSoftwareMicrosoftOffice<version>CommonDesktopAlerts
Value name: TimeOn
Value type: REG_DWORD
Value: 0 - 4294964295
After doing a clean install of windows 10, I am unable to install ms office pro plus. The error is osppsvc make sure you have sufficient privileges to start system services.
View 9 RepliesI am running a dual boot with Windows 7 Ultimate x64 being default and Windows 10 Pro x64 as secondary. I have been running 7 for a couple of years and recently added 10. Maybe I'm not doing something I was supposed to but when I'm in 10 and try to run MS Office 2010, I get an error message that states: "The operating system is not presently configured to run this application"
When I try to run programs from MS Office 2013 a window appears asking me if I want to let this application make changes to my computer. Clicking yes or no does nothing. No error messages or windows appear after that.
Is there something I was supposed to run when I installed Windows 10? Maybe a migration tool or something to that effect?
I am eligible to use Office 365 Pro Plus through my University and was able to use it with no issues on Windows 7, but upon attempting to install the programs on Windows 10 I am unable to activate the programs through the Microsoft Activation Wizard. I consistently receive error code 0x8004FC12 and am unable to continue with the activation process.
I have run sfc /scannow and even did a fresh install of Windows 10 to no avail. I've also tried the quick repair and online repair options using Add/Remove Programs with no success and I keep getting the same error. Running as administrator also does not solve the issue.
From what I remember from installing on Windows 7, I did not even need to undergo the activation process and the programs worked perfectly after installation, so my guess is that the programs are unable to connect and validate my license for some reason. I have tried disabling antivirus programs but this did not work either. Office 365 Online clearly shows I have it activated on my Windows 10 installation but repeated attempts at reinstalling have not fixed the issue.