Boot Loop And Blue Screens After Update

Jul 31, 2015

So this is not my personal computer, but this is my mom's computer. Its an HP Slimline Desktop computer, not sure about the exact model but it is running with an AMD Athlon X2 B24, 8GB of DDR3 RAM, AMD R5 240 and a Corsair Neutron 120GB SSD.

Everything was working fine when it was running a legitimate OEM copy of Windows 7 Home. However, after the Windows 10 upgrade process, it got stuck in "Welcome Back" Screen and she told me after she clicked "Next" the cursor started spinning, and it rebooted. Now after checking it, Windows wouldn't load to the desktop, it would just go on a bootloop and blue screens.

She didn't back anything up before the upgrade. I do not know what to do.

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