Clicking Start Button Does Nothing

Aug 15, 2015

My Win10 Home 64 bit computer was working correctly yesterday. Today there was one notification which just showed 'windows.immersivecontrolpanel-cw5n1h2xyewy!', although I am not sure if the last part was something like 'immersive' as the last character looked strange, so could have been part of a letter.

At the same time I had update KB3081438 which required a restart, so I powered down as usual, rather than restarting, waited 20secs and then started up again. Now clicking the start button does nothing except that the icon changes colour. In addition I had Settings pinned to the task bar and now there is just a space where it used to be. I can click on the messages icon in the tray on the right and open Settings that way, but it is quite slow to respond. I have also noticed that a couple of other icons are missing, but there is a space where they used to be.

I did a System Restore to a restore point created yesterday but all that did was mess up Office 2016 which I had to do a repair on. Quick Repair did not solve the problem but the full repair did, although it was a bit of a struggle to get Office to reconnect to my account as it did not like my MS Passport login, and did not accept the key I copied from MSs website.

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