Customization :: Laptop Keeps Going To Sleep
Nov 20, 2015
I have an HP 8540 laptop. I have the power settings set to high performance and all the options to go to sleep when plugged in are set to off/no.
HOWEVER, it keeps going to sleep even when things like a download is running. There r a few things like my 3D printer program that will keep it awake. I did however have it go to sleep a couple of times during a print and I changed something (I forgot what it was) and it stopped doing that but not for other things and not in general. When plugged in I do not want it to go to sleep unless I press my power button. I don't have a sleep button, but that is also set to no sleep.
It does not go to sleep if I am actively using the mouse and/or kbd. I had HP power assist running but I shut that down and it still goes to sleep. Everything is up to date.
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Computer Model/ Specs:
Toshiba Satellite L50D - B
Serial No. ZE257837C
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics 1.80 GHz
RAM: 8.00 GB (6.96 GB usable)
System Type: 64-bit Operating System(Windows 10), x64 based Processor
My laptop goes to sleep and never wakes up without having to force a restart. I have changed the settings so it will never sleep or turn off the display, but, it goes to sleep anyway
So, I don't know how to fix it, and I need to know how. I turn my back for 5 minutes, and all my unsaved work is lost cause I have to force a shutdown. The computer goes to sleep, I press the on button, the computer starts doing its usual hum, the number lock light turns on, and nothing else happens.
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Windows 10 Home
Intel® HD Graphics Family
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Here are my reports: SCULLY-Sun_08_30_2015__64736_97.zip
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