Desktop Unavailable / Can't Access Programs Via Windows Button

Jan 11, 2016

Everytime my friend starts up her laptop, it tells her that the desktop is unavailable. The windows button is also unavailable and the only way to start programs, is by going to Task manger -> File -> Run new task - > Browse - And then find the right location.

I tried to use a SFC /scannow, but I'm not experienced enough to analyze the results.

[URL] - The text was too long to post here, so I've linked it instead.

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