Drivers/Hardware :: DVD Drive Won't Recognize Disc
Sep 27, 2015
Ever since the transition to windows 10 the dvd drive will not recognize,read or view any disc i put in, it says please insert a disc into drive E:. However my brothers laptop can view,recognize and read the disc.
I upgraded from Windows 7 to Windows 10 a few months ago. Yesterday the disc drive stopped working. I put in a disc I had made which contained various data, mostly text. When I clicked the D recovery drive nothing happened. In the past I would see a list of the videos on the disk and by clicking one of the items I could play it on Movies and TV. Now that doesn't work. I can play videos that I've downloaded and are in my videos file, but not videos from the disc drive. I have an HP Pavilion slimline desktop computer.
Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C: drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C: drive, and eventually says that the upgrade failed.
The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.
I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, how to get past this point.
I recently upgraded to Windows 10 from 8.1. My disc drive wasn't working before the upgrade. In fact, before the upgrade, my computer didn't even recognize it HAD a disc drive. Now it recognized it, and when I go to the device manager, it says it is working properly. I tried doing an online search on how to fix this and tried a recommended command prompt, but that did not work either. I really want to use my disc drive.
i have windows 10 installed and generally like it. and the only thing holding me back from using edge, is there is no extensions for it. But the problem i have is that it runs fine, but suddenly it will no longer recognize the hard drive, and even startup diagnostics cant fix it. then ill have to stick the windows 10 usb in and boot that way and once im up and running using that method, i can pull the usb and windows 10 will boot normally to my hard drive.
I'm having an issue with my system where, while my G430 USB headset is plugged into 1 of the 3(2x2.0 and 1x3.0) USB ports on the front of my case the other 2.0 USB doesn't not seem to work or rather Windows 10 PRO won't recognize my USB key(I've used tried multiple USB keys already). I hate having to disconnect my headset every damn time I'm sitting here waiting for a file to be copied onto my USB!
System: - WINDOWS 10 PRO - R1 ZALMAN (PC case) - MAXIMUS VII RANGER (Motherboard) - I7 4770K (CPU) - KELVIN S24 FRACTAL DESIGN (CPU COOLER) - ASUS R9 270X DirectCU2 TOP 2GB (GPU) ...etc.
After receiving the W10 download, I installed a WD My Passport backup external drive. I made a system image backup and system repair disc of W7, and I backed up other files, and uninstalled & reinstalled BitDefender Total Security 2015. At first it seemed to run well or adequately, although slowly, notwithstanding that I had cleaned everything.
Then I discovered a message/warning from W10 that I should check the settings & do a backup, enable File History, that no usable drive was found, and to use an external drive for File History, and to connect a drive or use a network connection.
I googled all these issues to find answers/solutions: I checked in Device Manager, Computer Management, System Configuration. I was able to see that WD My Passport was displayed as running properly, with "healthy" status, with 866 GB of free space, and I could see it listed as in drive .
I think that I do not know "how to connect a drive or use a network connection." I clicked on "add network location, it opened to select a folder, I selected several, but none were acceptable, so I had to leave it the way it was, Network Location (1) My Media: Lizzie-PC.
Now that my XP machine has died I am using my Win 7 upgraded to Win 10 and having issues with burning music CD's.
Receive this message as disc is ejected: Windows Media Player cannot burn the files. If the burner is busy, wait for the current task to finish. If necessary, verify that the burner is connected properly and that you have installed the latest device driver.
Some of the things I have tried/verified with no luck:
Latest driver: check (~10 times) Busy? I don't know what would be trying to use it - no files in explorer waiting to burn Connected properly----would hope so but not opening it up just yet Ran the onboard troubleshooter which made it the default disc player (only one in laptop) No, have not tried another Mfg. disk yet Have tried to burn a 'data' CD with no luck
Just tested making a DVD (Roxio) and does not show up as a DVD when reinserted.
Was able to play a commercial music CD even rip it.
Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....
And then it said there was no boot drive. So I went into BIOS (originally I couldn't get into that... I had to put a Windows 7 boot disk into the dvd rom to even have that option) and there is no SSD and no HDD. Now when I restart it without the boot disk in the dvdrom it says, "Restart and select proper boot device". Too bad I can't. I wish I could. I unplugged the SSD and HDD and put them into a really old PC I have... It didn't recognize them. BUT... Then I took the HDD out of the really old PC and plugged it into the newer one... And it wasn't recognized there even though it's good on the other one.
Also, when I plugged in two external HDDs, they were both visible. I couldn't boot up with them, of course, but they were there in BIOS. My PC still powers on perfectly fine. I've taken the CMOS out to reset any misremembered settings there. I've set BIOS to default, played with settings, gone back to default, etc. I've configured my SATA to Raid, AHCI, and IDE. All serial ATA ports read as empty, even though they're not. I've plugged my SSD into different ports, used different cables, etc.
The only thing different about anything is that a few days prior to this, I took a plunge of curiosity and upgraded to Windows 10. I usually wait at least a year before upgrading OS's to give time for all bugs to work their way out, but for some reason I didn't this time. One lovely day my computer randomly wouldn't read my SSD. Then it stopped reading my HDD. It wouldn't read a good HDD from another computer but the other computer wouldn't read either the SSD or the HDD from the first computer. It would read external HDDs but not boot from them.
It'd make sense if my SSD and HDD just died for no reason and were bad (but why would one die and then the other a few minutes later?) but if that's the case, why won't my PC read the old HDD from another PC that I know works? Likewise, it'd make sense if my newer PC just wasn't reading any drives and they were actually both fine, but then why would it read external HDD's and why wouldn't the SSD and HDD show up on my old PC? (It's old AF... Maybe that's why?)
System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.
When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.
After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)
It is a Microsoft mouse by all means it should work on Microsoft drivers.
My computer with Windows 10 no longer recognizes my Hero 3+ GoPro Camera, nor my Nikon D5100. I have looked for drivers, but to no avail. Any way that I can pull pictures/video off these devices and put on computer?
One of my computers is currently running Windows 10 Pro Version 1511 build 10586.71 and I've recently been having a very strange problem: Despite the fact that all my autoplay options for DVD's and Blu-ray's are set to "Do nothing" almost every time I insert a DVD or Blu-ray disc an Explorer window opens to the DVD drive, the disc is ejected and a dialog that says "Insert disc" appears. If I'm persistent enough and insert it 15 or 20 times it'll stop and the disc isn't ejected and I can open it with either VLC or another software player. This problem is not just a single disc but multiple DVD and blue-ray movies, the discs are clean and play just fine in other Windows 7 and 10 computers as well as standalone Blu-Ray players.
I've looked around and I only found one thread with one other person complaining about this problem (from back in September 2015) and he said it went away after some Windows updates.
I got a new Samsung SM951 M.2 PCI drive. I have a X99 motherboard but it didn't have the M.2 slot so I purchased an adapter to attach the drive and installed it into an open PCI slot.
When I first installed it and boot up under the current Windows 10, I could see the drive through Disk Management.
I disconnected the current Windows 10 version, put in the disk, booted up and selected the drive to perform a clean install. The initial copy and prepare for installation worked fine, then it needed to reboot and that's when I got the message:
Internal hard drive not found No bootable devices
When I reconnected the old hard drive and booted up, I could see the install files on the new drive, but it just won't boot to it.
So, what do I need to do to get the PC to recognize this drive as bootable?
Recently I purchased a Logitech h151 headset which has only one single jack, as my ASUS laptop has only one jack used for a headset. However, upon connecting the headset, although the sound plays through it perfectly and without issue, the microphone doesn't seem to work.
I've tried multiple solutions - I went to the Realtek Audio Manager to try and find advanced options, as I read that a possible fix to this is to go there and select an option to separate all input jacks. However, I cannot seem to find advanced options anywhere. I have also entered the Sound section in the control panel, and under the microphone section my external microphone was not detected, even after showing all disabled devices.
As for the Realtek Audio Manager issue, I read of several solutions to make advanced options pop up - from updating the driver to completely uninstalling it and such. As you can probably understand, I would rather not result to such things as messing with the drivers, as I am not a tech-savvy person and will not be able to claw out of a technical hole should I get into one.
EDIT: I forgot to mention, the internal mic is being used and can be detected (of course).
I recently bought a new laptop with Windows 10. My previous laptop had Windows 7 and worked very well with my Brother MFC-J475DW Wireless Printer. I tried installing the driver for the printer from the original disk that came with the printer on the W10 laptop several times and kept getting a message that there is no printer. I went to the Brother website and downloaded the latest version of the driver and still get the same message. After some research I tried for the "built in" drivers, but with no success.
I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard. 2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem. The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there!
What I do know is that before I upgraded to Windows 10, there was always a box under (what is now) the heading "This PC". If I connected anything to the computer via a USB cable the computer would automatically recognize it and I would be able to transfer files.
Basically, I have a USB cable that I am using to connect my Samsung Galaxy S4 to my computer, an Acer Aspire. When I plug them into each other nothing happens. There is no pop-up window on my computer that even registers that the device is connected. I've tried multiple times to click the "This PC" button to see if the phone is connected, but it actually seems to be reading other devices around me and asking if I want to connect to them.
I would have used Cortana to ask, but unfortunately I'm having a serious problem with the fact that every single little thing I want to do from the desktop (you know, all the cool new apps or whatnot) requires me to sign into my microsoft account. Unfortunately for me, I created my account so long ago that the verification email they send your forgotten password to I have actually been locked out of because I don't know the password for that, and cannot have the security code sent to my phone since they have a very old number.
My laptop does not want to recognise the sound card/audio driver that are built into it. The fun part is this just happened. Audio played yesterday, and the time before that, and even before the upgrade. The only thing that has changed (or at least is the biggest change i can think of) is downloading and installing Cygwin (sans audio packages). In trying to play a song on the new microsoft Groove, i get this;
Further inspection in the playback devices, the only two options are the Speakers/Headphones and communications Headphones, the former of which i can only assume is my actual computer speakers (otherwise its completely gone!).Looking at the device manager, everything seems okay. All the drivers are up to date so im not sure what could be wrong there?
Its Windows 10 pro (upgraded from Win7 Pro) and the computer is a Dell Precision M4600. (I am pretty sure the audio driver is in the device manager image).