Gaming :: Random Freezes In Gameplay
Sep 23, 2015
I did a fresh install of Windows 10 64bit Pro version recently and everything was going fine (except for high disk usage which I fixed with disabling of superfetch).Now my problem is that first time I experienced my computer freezing was in online web browser games. The sound goes on a loop and I cannot move my mouse cursor nor use my keyboard. (caps lock cannot be turned on or off but keyboard is still on with lights)
Had to force shut down of the PC.Event Log didn't show anything , only showed the time at which my PC turned on from unexpected shut down.Now next thing I did was uninstall some Audio and Network drivers and also tried to use AMD's Beta driver but still experienced the random freeze.Should I give up on Windows 10 ?Maybe BIOS update ? "only install if you have windows 8" - from MSI's 2.xx BIOS driver descriptions
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Sep 27, 2015
I upgraded from a fully-functioning Windows 8.1 to Windows 10 this weekend. The upgrade process seemed simple enough, but I am suffering from intermittent freezes which can only be resolved with a full (hardware button) reset.
At a random time - after anything from 5 to 50 minutes - the screen will suddenly power off (the monitor itself will usually tell me it is going into sleep mode). Sometimes I'm in the middle of something; sometimes I've gone away and have returned to an unresponsive PC. Sometimes I will see the mouse cursor and desktop freeze for about a second before the screen goes black; sometimes I won't. If I'm playing music, it will stop. Ctrl-Alt-Delete doesn't do anything - but the hard drive light still flashes, as if Windows is still running. (The error logs don't *seem* to show anything out of the ordinary, other than that I then have to do a socking great reset!)
I've tried various things already - I've made sure the graphics drivers are up-to-date (via an install from scratch); I've disconnected everything from the USB ports; I've booted with everything in Startup set to disabled... But the problem keeps recurring, and I really don't want to have to scrub everything I've got and do a 'nuclear' install. (In theory, I'm dual booting with Windows 7, but have not booted into that for years, probably.)
Safe mode seems stable, as does the screen before you actually log on, so I'm inclined to think it's a driver issue or something, but they're all up-to-date, too. I'm running a single monitor, BTW.
Where to look in those error logs...
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Oct 3, 2015
Although normally random, the freeze (to which this dump file is related) happened whilst listening to music in firefox, using teamspeak 3 and playing guild wars 2, after 2 hours with no issues.I have run memtest86 in multiple memory configs, only to receive under 10 errors in test 13 which I understand is OK.The errors are systematic for my type of memory (all sticks show similar errors in test 13 regardless of memory slot).
My Specs:
Windows 10 pro
CPU: 6700k (not OC)
GPU: Fury Strix
RAM: 32GB (4x8) Crucial ballistix sport DDR4 2400mhz
Mobo: Maximus ranger viii
PSU: Corsair HX1000i
OS HD: Samsung 850 Evo
HD: 3tb WD green
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Feb 10, 2016
Really having some annoying problems ever since I upgraded from Windows 7 pro x64 to Windows 10 pro x64. I play a variety of video games but most recently I've been playing Diablo 3 and for some reason my computer randomly crashes and restarts in the middle of playing. One of my screens goes black (main monitor) and the other usually goes some different color. This may happen with other games but I haven't played many of my other games recently. This has never happened prior to me upgrading to windows 10. I thought perhaps that it was my video drivers so i ran Display Driver Uninstaller and downloaded the latest driver for my GTX 570 Hd.
It will still happening so i thought it was the CPU (3770k) overheating. I replaced the Thermal paste which was almost gone and thought that would be the end of the issue but it is still happening. I reinstalled Diablo 3 along with the battle.net app and still not change. I can a SFC /scannow and that did find and repair some files and i also did a check disk but everything came back clean with that. I then replaced my 8 year old PSU for a new one today and it still happens. For a while, i was not seeing anything in event viewer but a few minutes ago it crashed again so when I looked in Event viewer i found a few Windows error reporting that mentioned BSOD. I read the posting instructions and have run the Dm log collector.
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Sep 3, 2015
after installing windows 10 (clean install) my laptop completely freezes, so far happend only while playing games. This is possibly related to nvidia gpu, because basicaly nothing else uses it. I dont get any error or bsod and nothing in the event log, it just hangs with the "bzzz" sound and i have to restart.
Games a tried playing are heroes of the storm and rocket league, got freezes playing both. Time it takes to freeze is random sometimes 10minutes and sometimes 3 hours.
Heres some HW info [URL].....
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Jan 23, 2016
During this week I encountered a serious problem with my Laptop. While playing games it freezes and the sound starts to stutter. The only way out is to shut down the PC with the power button. This happens randomly, therefore I can play 20 mins. and I'm fine, or even up to a few hours without any problems, but it could happen anytime and this is really frustrating when playing online games .
My setup is a Clevo-PM15SM with theses specifications:
====================================
CPU: i7-4710MQ @ 2.50GHz (hyperthreaded to 8 cores)
GPU: Nvidia GeForce 880M
RAM: 8GB
OS: Clean install of Windows 10 (2 weeks old)
Task Manager and the Strg-Alt-Del Screen do not work.
Drivers are up-to date.
I can confirm it's not a heat issue my PC rarely tops the 50-60 C mark.
The RAM, CPU and GPU are all fine.
I have no clue what's going on. However I took a look at the Event Viewer and discovered that milliseconds before the crash the driver called EnhancedStorage-EhStorTcgDrv crashes. This happens before every crash without exception.
DESKTOP-BVVK4NB-23_01_2016_160301_33.zip
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Aug 23, 2015
Recently I've been on Windows 10 Pro x64 bit, I did a clean install after the free upgrade and loving 10 so far..
I've been playing tons of my regular games.. Battlefield 4, ArmA 3/ ArmA 2 DayZ Mod ( OverPoch ) , Insurgency, etc.. mostly FPS and survival games.. lately in ArmA 2 I've been getting this lag/freezing and the audio will be like robotic till the freeze stops and the game runs like normal again..
this happens throughout play sessions in ArmA 2 DayZ mod and has happened like once or twice in Battlefield 4 but hasn't really happened again in awhile.. I'm trying to see if there is a fix to this or if it's just an ArmA issue or Windows 10 and ArmA compatibility issue..
My Specs:
Windows 10 Pro x64 bit - Clean install
MSI GTX 970 4gb OC
i7 4770k 3.50GHz
MSI B85-G41 PC Mate(MS-7850)
111GB ADATA SSD S510 120GB (SSD) - for My OS
465GB Western Digital WDC WD5000AAKS-00UU3A0 (SATA) - Programs
1863GB Seagate ST2000DM001-1CH164 (SATA) - Games
16gb DDR3 ram
1000w PSU
I have updated my onboard sound drivers ( Realtek) to the very latest along with my chipset..
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Aug 4, 2015
I keep getting BSOD and random freezes that make me unable to use the computer, so i have to restart it and hope that won't happen again. Happens randomly, there is not an specific trigger to this. Leaving the minidump file to make it easier!
==================================================
Dump File : 080415-8234-01.dmp
Crash Time : 8/4/2015 10:48:25 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
[Code] ....
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Sep 10, 2015
Since I upgraded to windows 10, I get random 0.5 seconds freezes while i play games, which run smoothly between freezes. I use an acer aspire 5742G laptop, Intel core i5 cpu 2.53 GHz, NVidia GeForce GT 540M gpu. I haven't had this problem before upgrading to windows 10. I am pretty sure overheating is not the issue - I have checked the temperatures, I also have a cooler. The problem also applies to games with low cpu usage.
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Sep 3, 2015
Randomly getting a BSOD while gaming, or sometimes at complete random. What this dmp file points too? tried to do some research on the hal.dll driver, no specific luck on what could cause it.
==================================================
Dump File : 090315-59843-01.dmp
Crash Time : 9/3/2015 6:33:19 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
[Code
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Aug 17, 2015
Ok, so every now and then my PC freezes for half a second and I'm not sure why. It does it while gaming or even when I'm just watching a film.
PC specs:
MOBO: MSI 970A-G43
CPU: AMD FX 6300
GPU: AMD R9 270X sapphire Dual X
HDD: 1TB (nearly full)
PSU: EVGA 500W
RAM: Vengance LP 1600 (2X4)
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Feb 10, 2016
A friend of mine gifted me with a plethora of new hardware, to the point where I had to buy a new mobo. Did a fresh install of Win10 in the hopes to not run into driver issues and it was solid for about a week. Recently, however crashes have been happening with some regularity, every other day or so, especially when streaming. This is the first time it's actually given a blue screen. Showed the IRQL_NOT_LESS_OR_EQUAL error message.
DESKTOP-SK34OTK-Wed_02_03_2016_175239_93.zip
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Feb 10, 2016
I have been having issues with windows 10 since my fresh install 3/4 days ago. at random times my pc will just freeze if there is sound when it hangs it just continuously makes noise. this wont go away unless i hard restart the pc freezes mostly randomly, while gaming, browsing the web, installing software, just rebooted 3 seconds ago it will crash.
OS:windows 10 pro
MOBO: MSI 970A-G46
RAM: 8gb gskill 2133mhz
OS drive: samsung evo 840 evo 250gb
XTRADrive: 1tb WD drive
G CARD : nvidia gforce gtx 970
I tried:
updated all my MB drivers (the lan drivers and sound actually had updates)
Samsung 840 evo ssd firmware update
updating windows (currently up to date)
google'ing other error related things and trying those solutions
chkdsk passed
Results for memtest86+ 8 passes no errors
Im not sure if this is one problem or multiple.
By that i mean when i look at the event viewer I see multiple errors at and around the time of freezing most recently:::: Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed....
Also :::: Faulting application name: backgroundTaskHost.exe .........
And ::::: Metadata staging failed .........
since my OP it has occurred twice the 1st time 2 errors and 4 warnings
errors
::Audit events have been dropped by the transport. 0
::Metadata staging failed, result=0x80070490 for container '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}'
the warnings are all related to loss of internet connection
Then crash #2
no errors only 4 warnings
::The Network List Manager reports no connectivity to the internet.
::A connection to the Windows Update service could not be established.
::The Network List Manager reports no connectivity to the internet.
::A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
these warnings are the same warnings from the last crash
My DM log : DESKTOP-H4GHN9S-Wed_02_17_2016_171112_57.zip
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Feb 1, 2016
I have a Sony VAIO laptop, model SVE14A290X, which had Windows 8.1 installed on it. I waited until late December 2015 to upgrade to Windows 10, and followed all of the instructions and driver downloads given on the Sony website.But since then I've been having regular freezes and BSODs, once or twice a day, sometimes more, with varying error messages. I took my computer to the local Microsoft store and they said I needed to do a clean install, which they said would solve my problems. So they did that for me, but since then I've been having the same problems, with the same kinds of error messages. I have followed your instructions and attached the zip file.
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Dec 29, 2015
My computer randomly freezes and the fans pick up speed. I cant do anything but hit the power button or restart. its really irritating because I am a gamer and it interferes a lot ...
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Apr 12, 2016
My PC keeps freezing randomly, can be while gaming, online or even when it is just sitting idle on the desktop. Iv'e reinstalled windows twice and updated all my drivers but it still keeps on happening.
My Specs are:
Intel Core i5 4430 - no overclock
1 x 4gb DDR3 RAM
Gigabyte B85M-D3H
Nvidia Geforce GTX 770
Cooler Master RS-500-PCAP-I3
When the crash happens there is no blue screen and the screen just freezes. If there is any sound playing it just goes into a buzzing sound and stays like this until I reboot, after this the PC starts like normal. Is there anything I can do to stop this from happening?
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Sep 2, 2015
I keep getting random minute long freezes every half hour or so on Windows 10. I can still open different windows and i can enter text but nothing loads, music stops playing and no new windows will open. How do i diagnose the problem? I have had the same problem on windows 8.1.
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Aug 23, 2015
BSOD usually happens in more graphic intensive games like GTA5 or Elite: Dangerous. I haven't gotten it in games like League of Legends or Hearthstone, which are less intense.
2 most recent Minidump files and the debug file are attached below.
Crash Dumps.rar
BROCKSRIG-Sun_08_23_2015__01509_33.zip
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Oct 11, 2015
I use shadowplay to record gameplay videos, mostly racing sims. However it seems to be passing on my Realtek HD eq preset and volume setting instead of bypassing it like it used to.
Heres an example of a video of what it should sound like: Assetto Corsa: Shelby Cobra 427SC on Longford 67 at 60fps - YouTube
Heres an example of what it currently sounds like: Assetto Corsa Dream Pack 2: Ford GT40 - YouTube
I I thought it might be Shadowplay itself so I reinstalled the drivers but that didn't work, nor did downgrading to older drives. I then tried other capturing software like OBS, and Windows10 built in recorder, and they pick up the eq in their videos as well so it's doesn't appear to be an Nvidia specific issue.
So for some reason it's no longer bypassing the eq when recording. I haven't changed any settings and only updated the Nvidia driver when it came out a few days ago. I use the optical output from my mobo to my Logitech z680 speakers. I am not using a mic. To be clear audio when playing games or listening to music via iTunes or Spotify etc sound just fine, it's only when I record gameplay that the issue crops up.
Specs below:
Asrock z77 extreme 4
Gigabyte Windforce GTX 760 (driver 358.50)
3570k
8gb ram
840 evo
Windows 10
Heres a DxDiag report :
Btw heres a DxDiag report .
Code:
------------------System Information------------------
Time of this report: 10/12/2015, 00:11:25
Machine name: DESKTOP-T2LNL00
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150916-2039)
Language: English (Regional Setting: English)
[Code] .....
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Oct 10, 2015
I have reported it (and others) on the Nvidia forums. Doesn't seem to happen for light gaming for 5 minutes or so (and of course won't happen after playing solitaire) but after heavy gaming (Battlefield Hardline, the free Star Wars beta) for 30 minutes or so, after exiting most of the start menu is often blank. Takes a reboot to get it back.
I do not believe it's corruption issues on my OS or hardware issues. Things I've done:
1) SFC/scannow no issues
2) Ran this "Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")} to reregister icons.
3) Did a rebuild of the icon cache
4) Did extensive memory tests - all passed.
5) Turned off "game mode" in Antivirus
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Oct 12, 2015
Is there any way to Uninstall Xbox app & Live Gaming from Win10? When I try to install/run game 'Halo2' on Win10 its refuses saying there is already a Live Gaming account running (Halo2 uses Live Gaming itself). I suspect the Xbox app (which also uses Live Gaming) is to blame for this. As I don't use or need the Xbox app can it be removed?
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Nov 16, 2015
My OS crashed each time I play games like FIfa 15 or CS GO. Had the issue when I was on win 8 and has now persisted in windows 10 as well. So first the the output from graphics card disappears afer 4-5 mins of usage and then PC freezes with some looping noise from the speakers.
Configuration:
i3 third gen 4GB Ram(2Gb Kingsong + 2Gb simtronics)Nvedia GTX 430Seagate 1TB
DESKTOP-KVLBQ1F-16-11-2015_233932_96.zipDESKTOP-KVLBQ1F-16-11-2015_233932_96.zip
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Jan 19, 2016
I tried Windows 10 and found that Guild Wars 2 had such bad lag that it was unplayable. I had a ping of 1360 as one point when it had been in the 60-80 range previously. Internet web pages took painfully long to load. I have an excellent ISP and have never had complaints about internet access before. In searching forums I read that Window 10 has issues with data packet loss, excessive lag, etc. I went back to Windows 7 and this fixed the lag issue with Guild Wars 2 and Web Pages load instantly again, so I know Windows 10 was causing the problem. Windows 10 is safe for online gaming yet?
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Sep 3, 2015
I am unable to watch a movie or look at youtube videos when i am gaming at the same time. The symptom is that the video laggs but the audio is fine sometimes. its like its dropping frames but when i highlight chrome that i use the problem goes away. what could cause this. The problem started right after i installed windows 10.
I am using mpc-hc to watch movies and i am using chrome to watch youtube. I have tried internet explorer but the problem is still there.
Using windows 10, gtx 970 and 16 gigs of ram so my hardware can handle it.
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Nov 5, 2015
Trying to record KSP with the screen recorder, but it will only record for exactly 10 seconds then say 'There's nothing to record. Play some more and try again.' I have tried it windowed and then on a couple other games, same thing. Graphics driver is up to date.MVI 4064 -
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Jul 4, 2015
I have been getting blue screens everytime I play intensive games such as Grand Theft Auto V and Dota 2. I am not sure what has caused it but here is a link to the minidump files. URL....
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