Random Freezes And PC Becomes Unresponsive After Upgrade
Sep 27, 2015
I upgraded from a fully-functioning Windows 8.1 to Windows 10 this weekend. The upgrade process seemed simple enough, but I am suffering from intermittent freezes which can only be resolved with a full (hardware button) reset.
At a random time - after anything from 5 to 50 minutes - the screen will suddenly power off (the monitor itself will usually tell me it is going into sleep mode). Sometimes I'm in the middle of something; sometimes I've gone away and have returned to an unresponsive PC. Sometimes I will see the mouse cursor and desktop freeze for about a second before the screen goes black; sometimes I won't. If I'm playing music, it will stop. Ctrl-Alt-Delete doesn't do anything - but the hard drive light still flashes, as if Windows is still running. (The error logs don't *seem* to show anything out of the ordinary, other than that I then have to do a socking great reset!)
I've tried various things already - I've made sure the graphics drivers are up-to-date (via an install from scratch); I've disconnected everything from the USB ports; I've booted with everything in Startup set to disabled... But the problem keeps recurring, and I really don't want to have to scrub everything I've got and do a 'nuclear' install. (In theory, I'm dual booting with Windows 7, but have not booted into that for years, probably.)
Safe mode seems stable, as does the screen before you actually log on, so I'm inclined to think it's a driver issue or something, but they're all up-to-date, too. I'm running a single monitor, BTW.
After shutting down, putting my computer to sleep, or shutting the lid, My computer becomes entirely unresponsive. The power button does nothing, the lights to indicate it is plugged in are dark, the computer seems to be dead. After a random period of time, ranging from 1 to 9 hours, It comes back to life as if nothing had happened. It seems to be similar to the Hibernation/Sleep problems but significantly magnified.
I did a fresh install of Windows 10 64bit Pro version recently and everything was going fine (except for high disk usage which I fixed with disabling of superfetch).Now my problem is that first time I experienced my computer freezing was in online web browser games. The sound goes on a loop and I cannot move my mouse cursor nor use my keyboard. (caps lock cannot be turned on or off but keyboard is still on with lights)
Had to force shut down of the PC.Event Log didn't show anything , only showed the time at which my PC turned on from unexpected shut down.Now next thing I did was uninstall some Audio and Network drivers and also tried to use AMD's Beta driver but still experienced the random freeze.Should I give up on Windows 10 ?Maybe BIOS update ? "only install if you have windows 8" - from MSI's 2.xx BIOS driver descriptions
Although normally random, the freeze (to which this dump file is related) happened whilst listening to music in firefox, using teamspeak 3 and playing guild wars 2, after 2 hours with no issues.I have run memtest86 in multiple memory configs, only to receive under 10 errors in test 13 which I understand is OK.The errors are systematic for my type of memory (all sticks show similar errors in test 13 regardless of memory slot).
My Specs: Windows 10 pro CPU: 6700k (not OC) GPU: Fury Strix RAM: 32GB (4x8) Crucial ballistix sport DDR4 2400mhz Mobo: Maximus ranger viii PSU: Corsair HX1000i OS HD: Samsung 850 Evo HD: 3tb WD green
I keep getting BSOD and random freezes that make me unable to use the computer, so i have to restart it and hope that won't happen again. Happens randomly, there is not an specific trigger to this. Leaving the minidump file to make it easier!
Since I upgraded to windows 10, I get random 0.5 seconds freezes while i play games, which run smoothly between freezes. I use an acer aspire 5742G laptop, Intel core i5 cpu 2.53 GHz, NVidia GeForce GT 540M gpu. I haven't had this problem before upgrading to windows 10. I am pretty sure overheating is not the issue - I have checked the temperatures, I also have a cooler. The problem also applies to games with low cpu usage.
I have been having issues with windows 10 since my fresh install 3/4 days ago. at random times my pc will just freeze if there is sound when it hangs it just continuously makes noise. this wont go away unless i hard restart the pc freezes mostly randomly, while gaming, browsing the web, installing software, just rebooted 3 seconds ago it will crash.
OS:windows 10 pro MOBO: MSI 970A-G46 RAM: 8gb gskill 2133mhz OS drive: samsung evo 840 evo 250gb XTRADrive: 1tb WD drive G CARD : nvidia gforce gtx 970
I tried: updated all my MB drivers (the lan drivers and sound actually had updates) Samsung 840 evo ssd firmware update updating windows (currently up to date) google'ing other error related things and trying those solutions chkdsk passed Results for memtest86+ 8 passes no errors
Im not sure if this is one problem or multiple.
By that i mean when i look at the event viewer I see multiple errors at and around the time of freezing most recently:::: Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed.... Also :::: Faulting application name: backgroundTaskHost.exe ......... And ::::: Metadata staging failed .........
since my OP it has occurred twice the 1st time 2 errors and 4 warnings errors ::Audit events have been dropped by the transport. 0 ::Metadata staging failed, result=0x80070490 for container '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}' the warnings are all related to loss of internet connection
Then crash #2 no errors only 4 warnings ::The Network List Manager reports no connectivity to the internet. ::A connection to the Windows Update service could not be established. ::The Network List Manager reports no connectivity to the internet. ::A connection to the Windows Metadata and Internet Services (WMIS) could not be established. these warnings are the same warnings from the last crash
My DM log : DESKTOP-H4GHN9S-Wed_02_17_2016_171112_57.zip
I have a Sony VAIO laptop, model SVE14A290X, which had Windows 8.1 installed on it. I waited until late December 2015 to upgrade to Windows 10, and followed all of the instructions and driver downloads given on the Sony website.But since then I've been having regular freezes and BSODs, once or twice a day, sometimes more, with varying error messages. I took my computer to the local Microsoft store and they said I needed to do a clean install, which they said would solve my problems. So they did that for me, but since then I've been having the same problems, with the same kinds of error messages. I have followed your instructions and attached the zip file.
My computer randomly freezes and the fans pick up speed. I cant do anything but hit the power button or restart. its really irritating because I am a gamer and it interferes a lot ...
My PC keeps freezing randomly, can be while gaming, online or even when it is just sitting idle on the desktop. Iv'e reinstalled windows twice and updated all my drivers but it still keeps on happening.
My Specs are: Intel Core i5 4430 - no overclock 1 x 4gb DDR3 RAM Gigabyte B85M-D3H Nvidia Geforce GTX 770 Cooler Master RS-500-PCAP-I3
When the crash happens there is no blue screen and the screen just freezes. If there is any sound playing it just goes into a buzzing sound and stays like this until I reboot, after this the PC starts like normal. Is there anything I can do to stop this from happening?
I keep getting random minute long freezes every half hour or so on Windows 10. I can still open different windows and i can enter text but nothing loads, music stops playing and no new windows will open. How do i diagnose the problem? I have had the same problem on windows 8.1.
Installing windows 10 as an upgrade from windows 7. Everything was looking good leading up to the install, genuine windows, no compatibility issues. The update downloads no problem, I select install now, it shuts down the computer and I get that glowing ring/progress bar that slowly moves up to 29% as it "copies files". Once the file copying is complete it reboots and I see the windows logo and the circle of moving dots. The dots do one rotation, then freeze. Nothing else happens.
Waited four hours, no change, no progress bar, no indication that anything is happening. I do a manual reboot, it resumes installation and hangs immediately. Reboot again and it restores windows 7.
I can I get rid of this failed download and start again. When I try to do this ,the failed upgrade installs and then freezes at 91%. It is taking to 2.? Gb of my HDD so I know it is on the computer somewhere.
I recently managed to get a cryptowall/cryptolocker virus. I wiped everything, formatted c: and reinstalled windows 7 home premium. Was getting constant, seemingly random BSODs 10+ times daily. Tried a bunch of things, didn't work, so recently upgraded to windows 10. The BSOD's are a lot rarer but still occur at annoying times.
I've had the PC for nearly 3 years now. Prior to the reinstalls there was never 1 BSOD and the machine would stay stable for weeks on end without a restart or issue.
Current build: Intel Core i7-5820K, EVGA GeForce GTX 980 Ti, Fractal Design Define R5 (Black) - xnaasDT - xnaas's Saved Part List - PCPartPicker Old build (until I update my site): Desktop Specs Dump files:
[URL]
How this started So I was running on my old build just fine. I wanted to upgrade from an i7 to make streaming hurt a bit less and maybe experiment around with some server stuff. Anyway, I went to Fry's on Sunday(?) and bought everything. I got Windows installed and everything the following day (Feb 1, where the first BSOD occurs). When I installed Windows, I completely wiped my SSD and did a new install of Windows 10 Pro via USB. Installed all my drivers and thought everything would be good to go. BSOD on day 1. I thought it couldn't be too big of a deal and went on.
Where we are now Now, I've gotten 3 BSODs. I cannot get another one to happen. I ran memtest overnight and my RAM completed 48 passes with 0 errors. I know this isn't a 100% sure way to know that the RAM is fine, but it seems like a pretty good indicator. Granted, it's Patriot, which is like the lowest tier of RAM, so it's very likely I just have faulty RAM.
I've attached SSD and RAM support lists. Technically neither is on the list, but it seems unlikely that this is the cause. Other, similar, Patriot memory is supported and the smaller version of my SSD is supported.
All of my drivers are up to date from Nvidia, Intel, and Gigabyte. SSD firmware is up to date. Periphels have up-to-date drivers as well. I can't see an out-of-date driver being the issue here, although my BSODs would seem to indicate that is the case unless there is an obvious hardware failure.
What to do? I have 30 days from Sunday to take anything in for a full refund or swap. If this is a hardware issue, I'd like to go in and get it remedied immediately. If this is a driver issue...I'm not really sure what I can do. I can't get the BSODs to happen, they just happen when they do. All of my drivers, firmware, BIOS, etc. are up-to-date.
Should I do a fresh install of Windows again and work from there?
It's been a while since I've upgraded to Windows 10 but the problem still exists. To leave this short, when I'm doing something like watching a movie, installing files, browsing the web, playing a game, etc. My computer just becomes completely unresponsive. I can't move my mouse, I can't use ctrl+alt+delete to get to Task Manager, when I check to see if my keyboard is still working, I try to turn caps lock off and on and that doesn't work. So whatever this issue is, it's just completely crashing my computer. This freezing causes me to hard restart my computer every single time.
I don't want to get back to Windows 7 so I've been dealing with it by keeping my PC close to me that way I can restart it when needed, but it's annoying when you're trying to do something and all of a sudden your computer just freezes.
So I updated to Windows 10 from 8.1 Pro this morning and all was fine until a couple hours ago. Now, after about a minute of uptime, my tablet becomes unresponsive. I've let it sit for up to 20 minutes and nothing happens.
I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new icons had appeared on the desktop all of which were just white and blank, i normally only have rhe recycle bin. i tried to run things but nothing worked, i also couldn't get the start menu up, I've tried restarting but it isn't doing anything.
This is a PC purchased with windows 10, it wasn't an upgrade. Only thing I did was clone the operating system onto a SSD hard drive, and keep the original drive for storage.
Maybe every 3rd bootup, or any time I wake from sleep, the computer is unresponsive on many programs and system functions. It isn't frozen, edge browser always works, office works, other programs work. It isn't trying hard or chugging away either, opening task manager shows little or no CPU, hard drive, RAM, network activity.
This is what doesn't work:
chrome browser - click to open, nothing happens. maybe 20 minutes later if I don't restart, it will open.
windows store - won't open.
windows store games - won't open.
windows explorer - won't open to browse files, click and nothing. same as chrome, maybe 20 minutes later it will open.
windows update - won't connect.
Some times when I boot up, everything works perfectly, no issues. But like I said, maybe every 3rd bootup, or after waking from sleep it doesn't function correctly.
Not sure what info I need to include about the PC, but it is all new components.
ive updated and checked up on all of my drivers and in the scan they seem to be fine and completely up to date, and for a day after I didn't have any more problems but the problem recently started up again, and I haven't been able to open up any of my adobe apps and most of my applications without encountering the BSOD. I'm not sure but I believe I'm also having problems with photoshop being unresponsive but I'm unsure if that's possibly related? since it started up after the BSOD problems showed up
Now & then when I start my computer, nothing appears in the task bar, the Microsoft Start button at the bottom left fails to respond to either a left or right click, the Cortana window "Ask me anything" & the Task View are also unresponsive'.
I then restart the computer either by pressing the power button for some time or by the Ctrl/Alt/Delete process. On re-starting everything is fine. What I don't know is how to prevent this problem from occurring again.
I have tried everything under the sun to fix this. The search/Cortana button on the taskbar is unresponsive. Whenever I try to adjust setting under Cortana & Search I get this error:
for some reason i can't get Groove Music to actually do anything it show my albums/music, but i can't click on any of it.and when i use Window Media Player, that works fine.
That's what it looks like when I right click on the desktop. I also can't copy/paste between applications and lots of stuff is unresponsive e.g. buttons in some applications. I can't even install anything because the buttons are unresponsive.
It all started after the most recent Windows upgrade. I uninstalled the update and that seemed to fix a few applications but all the above is still broken.
