USB Device Drivers Missing Until Reboot With Them Plugged In?

Jan 30, 2016

I am running Windows 10 on my Lenovo Flex 3 15.

My problem seems a little complicated so I'll go step by step what happens:

1. I plug in a USB device to use it (like a flash drive or a printer)

2. Windows makes the "device recognized" sound

3. Nothing happens, so I go to device manager to see if the device is actually working. It's listed under "other devices" and it says "The drivers for this device are not installed. (Code 28). There are no compatible drivers for this device."

4. I reboot my computer WITH THE USB DEVICE PLUGGED IN and all of a sudden and without explanation the device manager recognizes the device and its driver and I can use.

5. I unplug the device and plug it back in and it goes back to step 2.

6. Also, when I click "update drivers" it cannot find them automatically and when I search for the driver manually it just gives me an error saying it did not install successfully.

This is such a frustrating problem because it means I have to reboot every time I need to use a printer or a flash drive. I also have tried everything I can think of: uninstalling every last trace of the driver and trying to let it install freshly on its own; checking the status of Plug and Play; etc.

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