Now Keyboard And Mouse Won't Work

Aug 11, 2015

I have a Dell XPS 17 laptop. Worked great under Windows 7. Tried Windows 10 but was unable to get the wireless LAN driver to work, so I went back to Win 7 via the official "Go Back to Windows 7" option in Windows 10 - now the keyboard and mouse won't respond after start up. They work fine in the bios, but are completely unresponsive on the login screen - even when I boot in safe mode. No USB ports work, so I can't try another keyboard/mouse. Was going to reinstall but I'll lose the existing data. Now I'm going to have to pull the drive and copy over manually, then reinstall. Last thing I was going to try was disabling EVERYTHING in the BIOS just in case there was some kind of weird IRQ conflict, etc.

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[code]...

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