Install Issue For Business Contact Manager For Outlook 2007 And SQL Express

Jul 11, 2007

Hi,

We try to install Business Contact Manager for Outlook 2007 and get installation failed without any error. It simply refers to the log file. I have posted below the last 40 lines of this huge log file. The information in there are not vary help full since it refers to error codes that nobody seem to be able to explain. Now this is happening on 3 brand new dell computers running XP Pro. I would be happy for any assistance to either explain the error coded (if any MS guy is monitoring this) or maybe someone had a similar problem and could let me know some options on what I could try to get this resolved and my program installed.

Thank you all very much for assisting me.

Thom

--- Log file last 40 lines (more on request) ---
Property(S): RemoteAdminTS = 1
Property(S): WindowsVolume = C:
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): AdminUser = 1
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 2600
Property(S): DigitalProductID = #xA40000000300000038393431302D3238312D323037393634372D3034383138000800000000000000000000000000000000000000003AD3F42CD592998379FDEF3D020300000000005C9495464B6CAB0D0000000000000000000000000000000000000000000000003236333037000000000000009B2D00008555946CBF070000EC3E0000000000000000000000000000000000000000000000000000000000003316ABDF
Property(S): VersionMsi = 3.01
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 200
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:Documents and SettingsJustin JongMy DocumentsShareFilesBusiness Contact 2007
Property(S): BOOTSTRAPPED = 1
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267}
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:Documents and SettingsJustin JongMy DocumentsShareFilesBusiness Contact 2007
Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Property(S): ProductToBeRegistered = 1
MSI (s) (64:0C) [02:39:28:441]: Note: 1: 1708
MSI (s) (64:0C) [02:39:28:441]: Product: Business Contact Manager for Outlook 2007 -- Installation operation failed.

MSI (s) (64:0C) [02:39:28:441]: Cleaning up uninstalled install packages, if any exist
MSI (s) (64:0C) [02:39:28:441]: MainEngineThread is returning 1603
MSI (s) (64:04) [02:39:28:535]: Destroying RemoteAPI object.
MSI (s) (64:9C) [02:39:28:535]: Custom Action Manager thread ending.
=== Logging stopped: 7/12/2007 2:39:28 ===
MSI (c) (C8:50) [02:39:28:550]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C8:50) [02:39:28:550]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/12/2007 2:39:28 ===

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Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Time : Wed Feb 27 17:50:58 2008

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--------------------------------------------------------------------------------
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--------------------------------------------------------------------------------
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--------------------------------------------------------------------------------
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--------------------------------------------------------------------------------
Machine : DAMON
Product : SQL Server Database Services
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--------------------------------------------------------------------------------

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Source Line Number: 44
----------------------------------------------------------
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I have started working on SQL server 2005 and realised that BIDS has not been installed, I tried to re-run setup again for integration services but I get an error saying that the version that is being installed is older than that already installed.
I assuming that SP 2 has been installed (judging by the logs)
Does anyone know how to install the BIDS application from the above scenario?

Does it even install in a 64 bit environment?

Thanks in advance!!!

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Posted - 12/05/2007 : 01:54:18





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