Installation :: Attempting To Upgrade - Windows Keeps Restarting Back To Windows 8

Aug 2, 2015

I have attempted to download windows 10 around 4/5 times, the download completes and states that my computer needs to restart upon which it claims it is configuring the windows 10 upgrade. I would assume from this point it would restart into the windows 10 configuration however each time I have tried it it restarts back into windows 8 as if nothing had happened.

My laptop then opens up windows update and says I am able to download windows 10. This is really frustrating as I can't even seem to get into the windows 10 setup.

As you can see I am attempting to download again but there is no trace at all of it attempting to install windows other than this failed update that you can see here.

I am using an HP Pavillion 15-n268a laptop.

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