Up until a few days ago I was able to import .MOV files from my iPhone 5 to my Windows 10 computer and play them with the default 'Films & TV' app. For some reason my computer now hates this file type. It wont play any audio unless its through the slow Quicktime media player, even vlc doesn't work. Also I edit these video with Sony Vegas Pro 13 and now whenever I drag them onto the timeline the video corrupts and screen freezes!!
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Yesterday I spent some time consolidating files from three external hard drives down to two. Somewhere along the line Windows started prompting me to backup my encryption key. Why, since I didn't ask for any encryption. Bitlocker is off for all drives.
Then I performed a full backup of my D (data) drive using the "copy hard drive" function in Paragon Hard Disk Manager. And, as I have done before, I replaced my existing D drive with the backup.
I've used that software many times to make the backup and I've never specified encryption in the process. I don't even know if it's possible in Paragon. Yet, somehow, I have encrypted files on the (new) D drive, so every time I boot up I get a prompt to backup the key. I actually did the key backup once, figuring "what the heck," but the prompt still appears.
I ran cipher /u to see what might be encrypted and got a list of encrypted files on the (new) D drive, and Windows reports that every one of them "could not be decrypted." About half are PDFs in my Documents folder, and others are various file types in other folders.
Also, when I run a search in File Explorer on that drive, when the requested files come up they have blank icons, no folder path, and don't do anything when I double-click them.
What's going on here? The logical assumption would be that I encrypted some files, but I can't begin to imagine how, or why only some of the files on that drive are encrypted. I hope putting the first D drive back in the computer will take care of this in the short term, but that won't tell me how any files were encrypted. I don't want to encrypt any files right now, and I want this nonsense to stop.
EDIT: It seems that entire folders were encrypted. I tried decrypting a few of them, and the results are hit-or-miss. Some work, but others don't, and there's no explanation.
If I right click on a bat file, and Run as Administrator, all I get is a brief flash (perhaps a command window?). Just double clicking on it runs as expected (though not elevated, which is what I need). If I open an elevated command window and run the bat file within that window it works fine.
Tested with a simple bat file (echo "hello", pause). Same results.
WIn10 Home build 10240, administrator user account
I installed the Windows 10 beta from Window 7 a few days ago. I installed all the recent updates. Everything was working fine but then yesterday, I watched something on YouTube for about an hour and at that point the mouse became unresponsive. I've tried everything I can think of but nothing works. I've shut down, re-booted, gone into the bios but with no success. Windows 10 will open but the mouse remains unresponsive. I even plugged-in a brand new mouse but that hasn't worked at all.
I have another hard drive with Windows 8.1 from my other PC that has a defective motherboard and out of frustration, I installed the drive from that PC on this one. It works but sometimes I have to re-boot my PC a few times on start-up and then if I leave a browser open for a while without activity, the browser becomes unresponsive and although the mouse cursor works, it is not able to do anything.
So I put together a new PC running Windows 10 Pro around 3 months ago and everything was working perfect till 2 days ago when my mic suddenly stopped working. I use a Steelseries Siberia V2 headset and the headphones work fine, but the mic is not picking up any noise at all. I tried plugging in both the back and front ports and my realtek always detects that a mic has been plugged in, but it simply won't work. I thought maybe my mic got busted so I also tried using an A4 Tech headset that I had lying around in the office but it has the same issue, the mic won't work. I looked around online for possible solutions and tried the following with no luck:
Ensured the mic was set as the default device and that its volume settings were maxed out.Tried disabling all sound effects (noise suppression, acoustic echo cancellation etc).Uninstalled all audio drivers and reinstalled the latest realtek drivers on my motherboard's webpage: GIGABYTE - Motherboard - Socket 1151 - GA-Z170MX-Gaming 5 (rev. 1.0)
Uninstalled all audio drivers and reinstalled the latest realtek drivers on realtek's own webpage: RealtekUninstalled all audio drivers and let Windows auto-install drivers.I even uninstalled all realtek drivers and tried using the standard "high definition audio device drivers."
Basically tried everything in this link: Microphone Not Working in Windows 10? | Win 10 FAQ
The conclusion was the same with everything I tried, the sound worked fine in both my speakers and headphones, but the mics simply didn't work. What's strange is that it just stopped working out of nowhere. I didn't install any new software or hardware or make any changes prior to the issue. Just turned the PC on one day and boom, mics not working.
I've attached screenshots of what my mic settings looked like with the realtek drivers and without.
I got home today and went to open the start menu on my computer, but it didn't respond. Neither does the search menu, nor Windows Edge, or Groove Music or the Windows 10 video program. All of my other programs on the task bar open when I click them, and when I right click the start menu button I am given a list of options, but not ability to access any of the application that I don't have on my task bar or desktop. I tried running POWERSHELL and sfc /scannow, but it found not integrity violations. So now I am not sure what next.
View 4 RepliesOn my main Windows 10 machine my mechanical keyboard has suddenly stopped working. The keyboard itself works perfectly fine on my other systems and laptops but seems to not work on my main one. The keyboard works on the bios screen and any other part of the start up except from the login screen which is when it seems to completely stop responding. Buttons such as caps lock and also the num-lock stop lighting up the LED's and no keys seem to work. The computer recognizes other keyboards, which is how I'm writing this post, but it seems that my expensive mechanical doesn't work on this specific machine.
The keyboard itself is one that only requires the HID Interface, so you just plug it in and it works and I've even tried uninstalling all keyboard drivers but this is still no dice. I'm not really quite sure what to do, seeing as the keyboard only seems to go wrong on this machine, and other keyboards work fine,
I've had some fun and games with Windows 10 so far (Solved Windows 10 upgrade - random freezes and PC becomes unresponsive - Windows 10 Forums). Now something else seems to have gone wrong.
I was fiddling around with the BIOS last night (trying to get the PC to see 8GB rather than my current 6GB of memory). Anyway, I couldn't, so I switched all the BIOS settings back to what they were (even did a CMOS reset). However, I now find that my PC won't boot into Windows 10. It crashes/reboots as soon as the four blue squares appear on screen (usually before the little dots even have time to rotate).
I can't boot into Safe Mode. Inserting a Windows 10 DVD also falls over. Even the Macrium Reflect boot disc I have won't work. However - mine is a dual boot machine - it will boot into Windows 7 without a hitch.
I've tried using the BoYans.net Dual-boot Repair tool, but no no avail. Ditto Tenorshare Windows Boot Genius - though it does at least boot, but none of the tools within it have made any difference (I've tried Boot File Recovery and MBR Recovery - I didn't run Boot Sector Recovery, as it mentions making "All boot sectors of this partition... compatible with Windows Vista and Windows 7".)
Can it possibly be something weird in the BIOS - even though I've reset it on more than one occasion? Or is it, as I suspect, some weird boot problem (again!) - both the above tools can see the Windows 10 installation, so I know it's still there in theory.
I use an independent email provider , not through Microsoft, which has always been fine until 16th of this month when it stopped working via my laptop and I cannot find out how to resolve the issue...
View 1 RepliesMy searchbar/cortana has suddenly stopped working, when I click I get a message telling me there is a problem, please sign out.
-So I created a new user account, this fixed the problem for that account
-So I tried to sign in to the newly added local account with my Microsoft account and entered my username and password
-I then got a screen asking for my old password (I assume its the microsoft password)
-I got a message telling me its not correct for this device (I only have one password)
-So I left it blank (as per the on screen instructions)
-The I got an error screen 'oops something went wrong, its probably our fault' and that's it, cant get any further.
So I thought Id transfer all the files and settings from my old account to the new account, and Ive hit a brick wall, how can I do this ? the new account has no knowledge og my applications, documents, pictures, etc. I just cant install everything.
Today my keyboard stopped working, there was a usb error message pop up but i didn't realise what it was about, then then my k70 corsair keyboard stopped working, i tried restarting and doing an sfc scan but nothing changed, then i started looking into device manager but all the drivers were up to date so i tried reinstalling the HID keyboard driver but nothing changed, i then looked into the event viewer and found the issue (attached screenshot)
View 5 RepliesFor some reason two finger scroll just stopped working even though it was working about an hour ago. Why it changed or what i did to change it. I tried entering the control panel, mouse, then synaptics settings, and enabling vertical scrolling, but that didn't seem to fix the problem.
View 1 RepliesI have signed up for nothing, nor agreed to anything (knowingly) but I am concerned that Win 7 updates are 'prepping' me for the win 10 upgrade. Rather than MS having my interests in mind, I've been forced to scrutinize every update that is offered so I have turned Automatic Updates off. I caught the KB 2952664 update and have hidden it, but I am wondering if there are other such "updates" out there that will force/nag me to "upgrade"?
View 3 RepliesI am using Windows 10, and my start menu stop working for me. I have run the following commend in Powershell.
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
It fixed the problem temporally, however the problem keep coming back when each time I shut down or restart my laptop.
My external HDD stop working after upgrading to windows 10 pro? I have tied different USB ports but the problem persist. Strange thing the same HDD works perfectly on my laptop running on windows 7 pro..
View 3 RepliesHow can I stop CCleaner from skipping cleaning files in Edge? Is there a setting in Edge that's stopping CCleaner from cleaning the files?
View 7 RepliesEven when using disk cleanup in admin account it will say deleted but after restarting and going back into disk cleanup they are back.Even using Windows app they come back after deletion.On another note system restore doesn't seem to work , i did a system restore and even though i got the message that system restore completed successfully after i rebooted my screen was frozen and i had to do a system refresh to get it up and running again.I have been waiting for it to delete my temp files for 8 minutes already.
View 9 RepliesI've got a system here which is acting up and I'm looking for ideas of how to resolve. Specs are:
Windows 10 Home (upgraded from W8.1)
i7-3632 8GB RAM 64bit
Inspiron 17R5720 laptop
Here's the problem: Everything works fine upon boot, but then, something happens over time, and things stop working.
Start left-click not working/Start right-click works
Notification left-click not working/Notification right-click menu shows, but open action center doesn't work
Quick Launch opens and works
All icons pinned to the taskbar work including File Explorer
Cortana and search not working - can't type in box
Speaker icon left-click does not work, right-click does
This is all intermittent, and resolved with a reboot.
Something sets it off to stop working - perhaps the screensaver/lockscreen?
Fast Startup is off, hybernate off as well.
My mouse and keyboard were doing fine with Windows 7, but after I upgraded to Windows 10, my wired mouse and keyboard have been prone to just randomly stop working for a few seconds before working again. When it happens to my keyboard, what key I had been pressing would be typing over and over again, while my mouse is stuck in place (screen is not frozen, videos keep playing, etc). In addition with the windows 10 upgrade, I also got a new graphics card at the same time, but I don't think a graphics/video card could be responsible for this kind of thing, right?
Hardware Information:
Mouse: Corsair Raptor m40
Keyboard: CM Storm QuickFire Rapid
Graphics Card: Sapphire Dual-X R9 270
I have no viruses/malware, and when I go to the devices manager and try to update the "HID-Compliant Mouse" driver online, it seems like it's the recent driver. Same for the keyboard. Therefore, I'm leaning to the Windows 10 to be the culprit, but I'm not too sure.
My USB Ports stop working the second windows start to load. My logitech g710 & G502 light up and work fine in the motherboard BIOS but the second windows starts to load the stop working. I have been using a PS/2 Keyboard to navigate through the OS. I have restore windows. I have install a fresh build of windows. I have updated the motherboard BIOS. I have updated to the latest drives in my device manager and still no luck.
Intel 4690K
Cool Master Hyper 212 Evo
MSI Z97S SLI Krait Edition
16GB G. Skill Ripjaws X Series
250GB Samsung SSD 850 Evo
2 EVGA GeForce GTX 970 4GB
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
I have been using Windows 10 for some months by now but in the past month i have been experiencing the following issue:
Sometimes when i turn my computer on i can't do anything using my taskbar (such as controling sound and viewing alerts) or my windows start menu (when i click the windows logo nothing happens). This comes back to normal once i restart the system.
Product Name: Hp Omen 15
Operating System: Microsoft Windows 10 (64-bit)
Wifi card: Intel Wireless-N 7260
since some days my wifi has stopped working.If I click on Wifi icon it shows only ONE (max two) NETWORK:And I live in a building with 20+ networks, as you can see from WiFi Analyzer (I'm the red one on the right).If I deactive/reactive Wifi with fn+f12, it goes to Airplane mode and to Wifi mode again and it eventually shows all the networks/My Wifi is on the top. If it's saved, Windows connects to it and then it drops the connection; if it's not saved and I try to connect, it says "You're not able to connect to this network".The fun fact is that after some seconds every network disappear and only one is showed (probably the neighbour one..I dunno).
I've already tried to HARD-RESET the notebook keeping the power button for 10/15sec with the laptop turned off.I've already tried to follow these instructions [URL] ... updating drivers (Intel 18.12.0.3, 18.12.1.2, 18.30.0.9 [Windows 10 default], 18.32.0 [Lastest drivers]) with no success. Everytime I install a new drivers, I uninstalled the previous one + Wireless software + reboot.
I tried to uncheked "Allow this computer to turn off this device to save power" on my Wifi hardware settings without success.The HP Network support says I didn't choose a Wifi (Really? The problem is I don't see my Wifi on the list!).This is not related to a new Windows 10 upgrade since I've installed it months ago and It's the first time I've this problem :/ It always worked
I tried different settings too/I changed channel, I set 802.11g on my router, APSD off on the router.I set "Magic packet off, ad hoc QoS off, U-APSD off, fat channel off,incremental throughput off, HT mode off" on the card setting without success. Nothing chaned.The Hardware test doesn't detect any failure. If I go close to the router, it shows my network with full power connection and it connects to it. Then I go back to my bedroom (probably 3/4 meters far), it KEEPS the connection for 30/40min and It drops the connection and I can't reconnect to it anymore. It always worked perfectly in my room in these months (I bought it in March 2015), so the distance is not a problem, I'm 6/7m far from the router.In this case It shows my Network (Connected) and the neighbour network...and the other 20+ networks???
The only way I have is USB tethering with my Nexus 5.I tried the Wifi connection on Elementary Freya (Ubuntu linux based OS) and it shows 20+ networks available on the list. It has not connection problem with my Wifi, but sometimes it stops working, the webpages stop loading and I must reboot Wifi to reconnect to it (usually after 30/40min using it).What's the problem? Is my Wifi card broken?
I have been having this rendering issue for more than 3 months now and it persists after several OS re-installs.
Resolving this problem is of extreme importance to me since many of the programs I rely on are affected. Reverting to an older Windows version is not an option for me.
Affected programs:
Mocha Pro 4.1.3, IDA Pro 6.8, VLC Player & qBitTorrent (all versions)overall countless new and old programs affected
How to reproduce:
I can reproduce it successfully every timeMove the mouse from one sub-menu item that expands (SS1) to another (SS2) for a few times (usually around 10 is enough)It can also happen by interacting with any other UI elements in the program (although takes a few more clicks)
SS1:
SS2:
Facts:
Mouse stops highlighting any buttons or menu items in the whole program - if you hover over anything that's supposed to have a hover action (like these menus) - nothing will happen, as if the mouse isn't thereClicks will also only work in less than 10% of all scenarios'Ghost' menus (only the shadows of the drop-down menus are visible) will as well start appearing from some hover actionsUI of the affected program suddenly becomes very slow, laggy and choppy when the bug is triggeredEvery program effected by the bug will not exit properly no matter what and the process will stay running forever, unless closed via task managerThe only solution is to restart the program
Troubleshooting done:
old versions of the same softwarenew versions of the same softwareall compatibility settingsall possible integrated and dedicated GPU drivers (from both laptop manufacturer websites & official websites)fully disabling Windows animationsre-installing my computer 3 times
My guess (as of 4th of January, 2016):
I think that the hovering effect of the mouse gets 'stuck' in one place (the place where the glitch initially occurs) and it stays there forever, despite the movement of the actual mouse.
Screenshots (just a few of the many problems):
IDA Pro:
Mocha Pro 4.1.3:
I just recently updated. I then created a boot disk and performed a clean install. I use a Razor Black Widow Ultimate keyboard and a Logitech G9x laser mouse. I can reboot, I can shut down and restart and everything seems to work fine. But, after leaving the pc off all night and start in the morning I have no mouse or keyboard. This has happened Saturday morning, Sunday morning and yet again today. Fortunately, I have Acronis backup of my install, so when this happens I just re-image the hard drive and start searching for solutions again.
I have the latest Logitech mouse drivers and running Razor Synapse for keyboard software.
The latest thing I have done is disable fast boot but have not had it shut down long enough to see if it fixes the issue.
I just did a clean install on W10 and change my bios to UEFI (which it supports.) I'm having this intermittent problem with the Windows "Start" Button in the lower left. It just stops working - left clicking doesn't do anything, although right-clicking does. I just have the basics installed now.
Also, my Windows "Start" key on my keyboard stops working as well. I checked on a keyboard checker and the key itself is fine. I have to log out/back in to get it to work again.
