i am running a Samsung NP940XG3-K03US. I just upgraded to Windows 10 and my keyboard and touch pad are not working. I have tried windows update, intel update, samsung update tools and nothing has worked.
View 2 RepliesI have a Toshiba Satellite laptop. It kept prompting me to upgrade to Windows 10, so I did so. Now the button that disables my touchpad (also the F5 button) is not working. The touchpad will not turn off.
Secondly, when I try to move the cursor, the "right click" menu pops up wherever the cursor lands, and it will not let me type. I have to use an external mouse to click out of the menu, then put the cursor back where I wanted it to land.
How can I make the disable button on my keyboard work again, and how can I fix the mouse so that the right click menu only comes up if I actually right click?
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
I have just upgrade from windows 8.1 to windows 10. I have got a problem with my laptop the touchpad has stop working, how to get the touchpad working again?? I can get as it worked before I upgrade to windows 10.
View 2 RepliesI upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
View 2 RepliesHad a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
I have updated the touchpad and keyboard drivers but they are still not working.
Just upgraded to Win 10 this morning, everything was smooth except for one thing: my Logitech Bluetooth keyboard and mouse stopped working. Looks like there's an error with the Broadcom Bluetooth USB driver, which is already the latest and greatest according to Windows, which obviously it ain't. Where to get working drivers? Surprisingly there's nothing about Windows 10 on Broadcom's site??
View 1 RepliesI recently dual-booted my Windows 8 notebook with Windows 10. But the touchpad and keyboard won't work even after installing the appropriate drivers. This problem did happened before this in Windows 8 but solved by using Windows Update.My notebook is an Aspire E5-411-C4TN. I even downloaded Elan and Synaptics driver from Acer. Tried Googled around, found nothing...
View 1 RepliesI am trying to upgrade GENUINE Windows 8.1 PRO x64 to Windows 10 Pro x64 from the ISO I made from the Microsoft RTM files. I am upgrading from within the 8.1 OS and choosing the option to keep "nothing" of my settings and personal files.
I have two problems.
The first is that the installation asks for a product key. On the other hand, when I upgraded my Windows 7 machine to 10 from within the OS it didn't ask for a product key. Why do I need to provide the product key to upgrade my 8.1 system, but not my 7 system?
Second problem is that I can not upgrade from 8.1 PRO to Win10 PRO. When I put in the general product key for the Win10 HOME edition the install proceeds, but it does not take the other (different) product key corresponding to the Win10 PRO version, even though it should. Why can't I go 8.1 PRO -> 10 PRO?
Upgraded windows 8.1 pro to windows 10 this morning. Loaded OK but when it reached the "restart" point computer would not boot up. Just hanging & cannot go past the manufacturers logo. Before installing checked that their were no updates need or pending. After a good while booted off old windows 8 disc with intentions of re installing it but just got a list of drives none of which would accept an install.
View 2 RepliesI have gone through the synaptic touch pad settings several times and and I still have to use cat paw touches on the keyboard and touch pad to keep the window from randomly zooming. Also the search window keeps popping up randomly and I have to tap the touch pad to remove it.
View 8 Repliesjust today my touchpad on my Asus laptop was working perfectly and for some reason stopped working. I can move the cursor with it and perform dragging gesture but two finger gestures aren't working, all drivers are installed so i don't know what to do...
View 1 RepliesI have installed Windows 10 on my Asus N76VZ laptop. I have the problem after a few days that my touchpad stops working. I can move the cursor around, it will highlight the item, but I can't click on it. I can solve this problem by installing the driver, after installing the driver I have to reboot it and everything works fine. If I close the lid, stay away from it a few hours, the problem may occure again and the same process has to be done. I am also experiencing lag spikes with normal task usage like moving my cursor. Not when opening new tabs or programs. Just normal movements.
View 1 Repliessince upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
View 4 RepliesJust downloaded windows 10 update and my touchpad can move but cannot use any gestures which is a massive pain consider I can no longer scroll using two fingers. Why and how I can repair this functionality?
View 1 RepliesEver since I upgraded my Dell Inspiron 15-3521 laptop to Windows 10 from Windows 8.1 last year I've had intermittent issues with the touchpad. Specifically, about 25% of the times that I turn on the computer I'm completely unable to scroll up or down using two finger multi-touch gestures (putting two fingers on the touchpad and moving them up or down to make a webpage scroll up or down, for example). The mouse cursor will also randomly stop responding for a few seconds at a time when the scrolling issue is occuring. Usually I just restart the computer to get around it but I'd like to fix the problem once and for all.
I've tried fixing the issue a number of times over the past few months by upgrading the drivers from Dell's website as well as attempting other fixes suggested on other forum posts describing the same issues but haven't had any luck. I'm ready to try anything you suggest, including things I may have done already (ex: downloading the latest drivers), preferably saving more drastic measures for last. In addition, I should mention that after upgrading to Windows 10 I also began having intermittent issues with sound quality (bass is very low) when using headphones.
My Gateway N522 laptop's touchpad is not working. I have had pc cleaned and updated to no avail. I'm currently accessing using USB mouse, which is not very practical for a laptop. How to get touchpad back working?
View 6 RepliesOK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
View 2 RepliesI have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.
I have never experienced it not working for Windows 8.
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
19.0.9.7 is the synaptics version
touchpad works fine on other user accounts
I am getting my 3 year old Dell Vostro V131 laptop up and running. I bought Windows 10, installed it and configured everything without too much of a problem - except for this little issue.
Just as the OS installed, the touchpad just allowed me to move the cursor and tap to click - not much of a surprise, as it ran on stock Windows drivers. I got the touchpad drivers for my laptop model from Dell's site (was labeled as a Windows 7, 8 and 8.1 driver, but there was none for 10, so I just used that). The scroll and zoom gestures worked fine in file explorer, MS Office, Skype, Spotify, Chrome, control panel and desktop. However, there is no reaction from Edge, modern/metro apps (like settings, weather) and the start menu!
I'm pretty much stuck right now. Here are the things I tried:
1. Configuring the touchpad in Windows settings - not possible, as the OS doesn't classify my touchpad as a "precision touchpad", and therefore doesn't allow to configure any gestures.
2. Installing a driver from Synaptics' website (obviously with the Dell one uninstalled) - doable, but it doesn't change anything at all; the touchpad is still listed as "PS/2 pointing device" in the device manager, no gestures are available, no driver is listed in "Programs and features", and no icon is to be seen in the app tray.
3. Same as 2, but first uninstalling the generic driver via device manager - not effective, as the driver uninstall requires a restart, and after the restart Windows installs the generic driver back.
What I thought about: This is obviously Microsoft's fault, as only their new, Windows-10-modern-interface-touch-controllable-minimalistic-cool-looking software faces this issue. Could I, by any chance, fool Windows 10 into thinking i have a "precision touchpad"? Registry editing comes to my mind, but I have no clue how to find such an entry if it exists.
My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
I have dell Inspiron 3537 Laptop recently update in windows 10 before it was using windows 8.1 that time my laptop gesture touch pad was working when I scroll in our touch pad with 2 finger it was working but now is not working. My touch pad driver already installed and update.
View 1 RepliesKeyboard not working on Acer Laptop.....Separate keyboard has the same problem. Unable to sign in
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