Drivers/Hardware :: Acer Aspire V3 - Touchpad Not Working With New Driver
Nov 18, 2015
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
19.0.9.7 is the synaptics version
touchpad works fine on other user accounts
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Been reading here and using win 10 from the outset. On latest build, updated this morning. This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.
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I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
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I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
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I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
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Jul 31, 2015
i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.
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Aug 31, 2015
I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
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Aug 14, 2015
Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
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Jan 12, 2016
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
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Sep 7, 2015
My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
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