Drivers/Hardware :: ELAN Touchpad Driver Scrolling Stops After 5 Seconds Inactivity

Apr 14, 2016

I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.

I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.

However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?

I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.

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