Shutting Off WiFi Adapter And Disabling / Uninstalling Norton Security / Anti-Virus

Aug 16, 2015

For 2 weeks I've been trying to upgrade my Asus G50VT laptop from Windows 7 home to WIndows 10 home. I have tried over 5 times using Windows Update and several times using the Microsoft USB/DVD installer. Everything downloads fine; and gets to the black screen with the "installing drivers" with a percentage going around in a circle. It gets stuck at 32% every time. I have to force shutdown the laptop and it rolls back to Windows 7...

There are no new BIOS updates available from Asus (laptop was released in 2009) the latest BIOS is already installed and from 2012. I don't see anything for windows 10 on the Asus Website.I have all external usb devices removed. I have tried shutting off my WiFi adapter and disabling / uninstalling Norton Security/Anti-Virus.I have sucessfully upgraded 2 other machines from windows 8.1 to 10 with no problem.

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