Drivers/Hardware :: Touchpad Scroll Work In Firefox / Explorer But Not In Store / Edge?

Aug 13, 2015

Lenovo Thinkpad R500 - Touchpad scroll works in Internet Explorer, Firefox, File Explorer, Device manager and some other places, but it does not work in Start menu or any menu under Control panel, Edge or Windows Store - no matter what I have tried it simply will not Scroll - There is no doubt this a BUG.

I'm guessing it a bug in windows registry, but don't know where to find it. I have been through most that has to do with ALPS. Where the registry settings for the MS software scroll option are.

Touchpad/Trackpoint: ALPS UltraNav 2 - I have the newest driver from lenovo an ALPS don't have driver download available. But can't see how its a driver issue when it works in Device manager and the other places.

I tried getting MS support engineers at MS forum, to take a look at it, but they have this attitude that its driver issue and not Windows bug. Besides that, they never read the question before dishing out some standard solution like "try going to safe mode to see if the problem persist" - That is not going to work, since the drivers that control the scroll will not load in safe mode and then scroll will not work at all, a "real" technician would know that.

Scrolling right now in Firefox - If i go to Edge or Store, its not working.

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