Performance :: PC Freezing / Crashing
Jan 19, 2016
I have an HP Pavilion 500-123a PC running Windows 10 which has been freezing and crashing frequently.I have attempted several diagnostic and fix options about which I have posted to this forum before, though the difficulty thus far is unresolved.In particular sfc/scannow does not complete; halts at 56% with the message Windows Resource Protection could not perform the requested operation.
I also attempted a Repair Install using the Media Creation Tool iso file. This was initiated in the administrator account (PC has two accounts) and got to 97% when it failed with the error message We couldnt install Windows 10, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation error code 0x8007002C-0x4001E.The diagnostic software PC Health Advisor only came up with 2 registry issues, without specifying further.The Dism tool was OK however reporting.The component store is repairable. The operation completed successfully.Given that the PC is still freezing/crashing at this stage I am perplexed regarding how to arrive at a diagnosis and fix and, again,
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Jan 17, 2016
I have had persistent problems recently with my computer freezing/crashing. This is an HP Pavilion, model 500-123a, running Windows 10 (recently upgraded from Windows 8). What's been happening is that it's been stalling out, both in Word (without broadband on) and on the Web (eg Yahoo, Yahoo Mail). In Word the cursor freezes and will not move, the screen goes opaque white, the blue circle whirls, can't do anything with it, can't shut down, and I have to unplug it and reboot.
This can happen 3 or 4 times a day. In Yahoo, similarly, the screen freezes, the cursor won't move at all, and have to unplug. I used software, PC Health Advisor, to try to diagnose the problem, and it hasn't signalled up anything specifically. From checks I've done, it doesn't look like fragmentation, nor RAM (8GB), nor registry issues, nor a monitor problem.
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Mar 10, 2016
My computer freezes or crashes around at least 1 time a day.
System:
Windows 10
GPU Nvidia GTX 970 msi gaming 4g
CPU fx 6300
Ram 8gb
Free space 204 gb
What can I do to stop it?
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Nov 11, 2015
My computer has always crashed frequently since I built it a few months ago. I finally did a clean Windows 10 install to see if that would sort it out but it didn't. It appears random. It crashes during resource intensive games, not resource intensive games, browsing, watching a video, or even just idling once every 2 to 6 hours of use. BSOD point their fingers at the RAM (which has tested fine), my graphics driver (the latest), and other things I'm not sure about.
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Feb 23, 2016
WHEA_UNCORRECTABLE_ERROR - Dumps and specs below. My system temps seem to be fine so I don't think high temps to be a root cause.
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Aug 5, 2015
I've been trying to fix this for a while, but I have had no luck. My sister for her birthday got a new laptop (Dell Latitude E6420 Intel i5 2540m at 2.6 ghz). I did the free Windows 10 upgrade for her, and when the computer is starting from a shut down, it goes to a black screen with the mouse, and the mouse is frozen. There is nothing I can do but hold down the power button to shut it down.
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Nov 3, 2015
My laptop keeps freezing and nothing responds. I start task manager and nothing is running it reports! I can't even power off except fordoing ctrl alt delete and restart it. It's becoming an everyday occurrence. I am thinking in going back to windows 7. I wish Microsoft would have used 7 as a model to make another OS. In my opinion 7 is the best OS that Windows has made since XP. Is there anything I can do before I do a full reinstall? Can I use an Acronis image of my old c drive on my old laptop? I think it's a definite no, but I won't know until I ask.
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Feb 10, 2016
My new custom desktop build is around one month old now. I am experiencing issues while gaming, for example AC Syndicate.
Sometimes I get an BSOD, but thats very rare. Also, the BSOD is freezing as well, so Windows is not even generating dump files. It only happened one time. That one time I collected the dumps to start a thread here: New Custom Build - BSOD within Games - Windows 10 Forums
But as BSOD crash analyst axe0 said, without dumps we cant analyze anything... What has been done?
- Reformatted PC, then I thought the issue is solved, but it came back...
- All non-microsoft services are disabled
- All startup entries are disabled
- Memtest ran around 12 hours, no issues
- Used HWMonitor to check temperature while gaming and freezing, no heat issue detected.
- Ran Furmark around 3 hours, no freezes...
- Replaced GPU, no changes...
- BIOS is up2date, but there is a new BIOS which I tried to install, but BIOS said "cannot read file"
ASUS
--> Currently running on v1104, published on 2016/01/14
--> most up2date BIOS is v1105, published on 2016/01/20 - not able to install it
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Aug 27, 2015
Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.
I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
{08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"
Wit the second being: "The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I have tried a clean install as this started happening after doing the upgrade from Windows 7 so I figured a clean install would clear up the issue if it was an issue with it upgrading.
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Aug 28, 2015
Background: For the past few weeks or so I was on W8.1 on my SSD and Arch Linux on my SSHD. However now when loading up Arch I get a { DRDY } error presumably on the SSHD, and W8.1 crashed very soon after logging in. I noticed that sometimes that the computer does not freeze until I open up a game (Total War 2). TW2 had been working fine previously. I would go ahead and reset/refresh my main W10 drive but I'm not sure if that's the issue. I have never gotten a BSOD just a freeze then sometimes black screen with a mouse.
What I've tried: I consistently virus scanned with Malwarebyte's and Defender to find nothing.I hoped upgrading to W10 would fix the issue, but it did not./sfc scannowSMART check (no issues)check Task Manager/used Proc Explorer (or variants) can not see cause of disk usage spike
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Tried creating another user account, and so far no issues with the new account. Also added some logs, if more are needed I can add them.
TW2 crashed it again
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Jan 14, 2016
Since I upgraded from Win 8 to 10, I find that I need to restart my laptop several times a day or else it begins to blank out and flicker and then crash altogether. I recently installed CCcleaner (the free version) to clean the cache and that seemed to work but the problem still comes back, plus all my saved passwords get deleted. I have an HP Envy dv7 with 8 GB of RAM. This PC runs pretty well most of the time but when it begins to slow down and flicker, etc., then the problem starts. I do notice that this happens most often after I have been on the web for a period of time.
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Dec 7, 2015
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Apr 20, 2015
I am currently running Windows 10 preview build 10049 on my surface pro (1st generation). Ever since this recent update (and I guess another recent change I made was using a power cover instead of the original type cover) I've been having frozen programs while working on it. They're not intense resource drainers either. I was using it in class today with word, one note, PDF, torrent in the background, and a chat client in the background.
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Nov 30, 2015
I decided to upgrade my computer with a SSD (Samsung 850 Evo 250GB) to speed things up a bit. I did this when I upgraded from win7 to win10. I wanted my computer clean and "new" which meant that after the initial upgrade I removed everything from the old hardware and installed win10 via DVD on my SSD.
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From time to time my computer freezes and it happens at any time. While browsing some page, playing a game, updating the graphics drivers. It doesn't happen often but the lack of feedback really annoys me. I've tried a lot of things but it just feels as if I'm walking in circles since I don't know what causes it and hence can't force it to happen to test if a fix really was a fix.
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Jul 31, 2015
so 2 days ago was the scheduled day for the windows 10 free upgrade. I was on vacation and didn't get to my laptop that day. So I come back the next day and my windows 8.1 computer keeps freezing and freezing and FREEZING . I then decide to reset it to factory settings and I don't see the free upgrade button next to my date in time so I think maybe I have to update to windows 8.1 sense when I reset it it reset to windows 8.0 . so I spend a whole day updating to windows 8.1 . Now its day 2 and I still cant see the free upgrade button...
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Oct 23, 2015
I have a new PC that I built and i'll include the parts at the end. I'm running Windows 10 Pro Insider Preview. Eval copy. Build 10565. This machine randomly freezes on me(No BSOD) and I haven't been able to figure out the cause. It does not matter what i'm doing whether it be, browsing the web, downloading driver packages, checking email.. etc. I feel that i'm experienced enough to figure these things out with 3 years of troubleshooting experience, A+ certified and i'm a SQL dev.
[Code]
Right now I only have 1 23" Dell Monitor hooked up to DVI because I wasn't sure if it was the other 2 causing the graphics card to freeze up.
HARTSDESKTOP-Fri_10_23_2015_115241_01.zip
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Jul 9, 2015
I just installed the latest version of the Windows 10 Technical preview and it lets me boot in to the sign in page, but as soon as I click next or press enter after typing in my password, the page goes nowhere and eventually does the usual windows "not responding" fade to white followed by an immediate reboot of the computer. Is there any way to work around this? If not, how would I go about reverting to windows 7 if I am unable to access the OS itself?
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Mar 12, 2016
I re-flashed the BIOS, remove any overclocking features, my temperatures are fine and I still get blue screened.
This is not a new computer either, I've never had trouble with other games.
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Feb 14, 2016
My pc boots up and loads to my home screen, the icons all load up but the computer freezes, I can still move the mouse around and click on icons but nothing happens. There is a constant loading symbol for my mouse cursor. I managed to get it into safe mode once and ran a virus scan and it detected nothing.
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Sep 11, 2015
I am having a problem with games freezing on my windows 10 pc. The games that have been freezing are GTA 3, GTA Vice City, GTA San Andreas and Team Fortress 2. GTA V is working fine without any freezes. if i reboot my pc all games are working fine, the freezing usually happens when the pc have been on for a few hours and happens randomly. the games actually start but is really slow, i can skip the intro cutscenes but after that i cant do anything. I can Ctrl + Alt + Delete and close the games and the pc is working just fine its just the games that wont work.
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Feb 23, 2016
I have been having an issue for a few weeks now where my computer will BSOD or freeze whenever I play certain games.
At first I thought it was a specific game (Xcom 2) that was doing it, but it has since started happening while playing other games that didn't have that issue in the past (One Piece: Pirate Warriors 3 and Sonic Racing Transformed).
I included the file as requested on the posting instructions.
Note I ran the program today, but I havent had a crash since yesterday so I am unsure if the information will be there? If necessary I can run Xcom 2 for a while to force a crash, but for obvious reasons I would prefer not to if it isn't needed.
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Dec 11, 2015
Never once had a blue screen or crash in the years I ran 7, which is pretty surprising given the stress I've put this thing under. After upgrading, my system's locking up constantly and I got my first BSOD last night. look through the dmp for me? Looks like it's a problem with one of the USB drivers, but I'm not sure where to go from there.
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Sep 5, 2015
I have recently been trying to upgrade to windows 10 on a used alienware aurora r3 pc. I got my reservation, checked the windows 10 app every day, and finally, I was ready to get the upgrade, but I'm having issues installing it. After windows update downloads everything and I get to the installation proper, it takes like 4 hours for it to get to about 30% and then finally reboots. I'm taken to a windows ten loading screen, but each time I get to this point, the loading circle freezes. If I turn the pc off at this point and back on again, it reinstalls my normal windows 7 and I'm able to get back to my files and everything, but I still really want to get 10. Solved Build 10041: Freeze on Restart - Windows 10 Forums My issues seem to be similar to what is described in this article, and it may have something to do with it setting "fast reboot" on by default. What do I need to do to resolve these issues?
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Oct 21, 2015
My Videos keep freezing when I try to play them
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Jul 30, 2015
I just installed Windows 10. The install went fine, but now I am at the login screen, and that is as far as I've gotten. I have the option to click on all of the buttons on the login screen, but as soon as I click one, be it hitting enter after entering my password, or hitting the next button, or clicking "I'm not Eric", it freezes.
I can't click anything, the button I clicked stays the color it looks when you press it. I then continue to click until the loading wheel appears, then the screen gets the white haze like a program isn't responding, and then goes black and reboots. I can click on the clock looking image that gives you some options, and I can click and unclick those, but as soon as I try something else, freezes.
System meets the requirements, have a genuine copy of windows 7 ultimate, downloaded windows 10 from the media launched or whatever it's called that you can bypass the wait time for receiving the update. It was from the window site, so I feel comfortable in believing it isn't a fake or anything.
EDIT: When I turn on the narrator, everytime I make a key stroke it says "Hidden", not sure what the entails
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Sep 18, 2015
When play online games my pc freeze and only can i do is turn off pc.. Offline games not freeze.. i think that is problem of windows 10.. correctly ?
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