I have recently had a crash dump file appear in c:windowsminidump.
I am uploading it here, for those who may wish to review it. However, I cannot specify what the cause of this problem may have been.
I have Windows 10 and it unexpectedly crahses without warning, I want to know what the problem is and how to get it fixed?
My specs:
MSI GT60 2pc Dominator
Windows 10 (Upgraded from Windows
Nvidia GTX 870M Graphics Card
Intel i7 4710-MQ CPU
64 Bit Operating system, x64 processor
Build (10240) is running quite good but store cannot be opened... Any way to solve this without clean install?
Opening store from app menu or via weblink results in the same crash (no error code).
I wasn't quick enough to note down the full error as Windows did a crash dump, but I did notice the offending file was an Atheros driver. This was confirmed by Control Panel | Reliability Monitor
Source
Windows
Summary
Shut down unexpectedly
Date
24/11/2015 10:35
Status
Report sent
[Code] ....
I've used the DM Log Collector to get the DMP file, but I'd quite like to study it myself, and send relevant parts to Alfa (who make the offending Wi-Fi adaptor with the Atheros chipset).
I have a fresh install of Windows 10 Home on a factory built PC (Chillblast) that was running OK under Windows 7, but is now Blue Screening on Windows 10.When I boot the PC from cold about 1/3 of the time it will blue screen. The messages vary. Sometimes it will say IRQL Not less or Equal, or Page fault in non-paged area, or Memory Management.
The messages always happen pretty much at the exact second that you would normally get the logon box up. It never Blue screens when I'm actually using the computer, even if I'm hitting it hard with games. It also never blue screens on a reboot. Only when it's booting from power complete power down.I suspect that it's software rather than hardware, maybe a driver?
The only message in the logs is that the computer as recovered from an unexpected shutdown. It rarely creates Dump rile.I thought that it might be bad RAM. I have two 8GB chips. Both are the original chips that the computer was sold with. If I try with one chip in it runs perfectly. It doesn't matter which chip, or which slot the chip is in. It runs perfectly with all combinations. If I put them both in 1/3 of the time BSOD.
I've run Memtest86+ and it didn't find any problems. I've also run the System File Checker and it didn't find anything.As this is a fresh install I don't have much loaded. It started blue screening with only the basic software needed to run my hardware, and an Anti-Virus (Avira) loaded.
Windows 10 is installed on a totally new disc, straight out of the box (Sandisk SSD).Other than the hard disk and a soundcard, the PC is pretty much a factory build, with a factory configured motherboard. It's not overclocked, and I haven't tinkered with it.Before I installed Windows 10, I occasionally had a Stop 0X000008a error, but I don't know if that's relevant or not as it was a different OS on a different hard disk.
Windows 10 created a new crashdump file called ShellExperienceHost.exe.3708 in my AppData/local/Crashdumps folder, how to read one of these dump files or what this one means to me?
View 9 RepliesI am running Windows 10 (64-bit), but this problem also occurred on 8.1 and 7 (both 64-bit) with clean installations. I am also dual booting Ubuntu Studio 15.04, but more on that later.
When I boot my PC into 10, I have up to ten minutes before my PC either resets forcefully by itself, or freezes and never recovers. When I check the Minidump folder afterwards nothing is there.
I have replaced both my CPU (amd fx-6300) and PSU (corsair cx500m), and tested my RAM (with both sticks or just one), but none of that has fixed the problem.
My BIOS settings are at their defaults, no over/underclocking or over/undervolting at all.
The odd thing is, Ubuntu Studio runs fine with no crashes as far as I can see *EDIT: NOT THE CASE* , but if there was a software problem surely there would be a dump file?
I built a pc last week and I get the BSOD after a few minutes of playing any game I try. I only have the last dump file I got because the BSOD before the last wouldn't let me start my pc in safe mode or restore to a previous date so I had to reinstall windows 10. Here is my dump file, I know how to open it but I don't know how to analyze it and figure out what is causing the BSOD here is my build shadybk - Saved Part Lists - PCPartPicker
View 9 RepliesI would get a black screen for a few moments, before the computer just restarts. No BSOD, no screen tearing or strange noises from the case, no indication whatsoever that it was about to restart. So I started trying to figure out what was wrong. Using Bluescreenviewer and WhoCrashed? I found out that it was a 0x124 error citing the ntoskrnl at fault. Reading online, it seemed that this was generally caused by either a thermal issue, hardware problem or in some cases driver problems.
I started updating everything I could. Graphics drivers, mouse drivers, keyboard drivers, BIOS drivers, etc. Still got the restarts. They seemed to be appearing only when I was playing games (don't use this particular PC for much else, so took a while to realize), so I decided to check thermal issues. Using MSI Afterburner and CPU-Z, I found that my CPU was never reaching any significant heat (my Hyper 212 EVO keeps it under or around 40C even under heavy load), and that while my graphics card got hot, it never went beyond 70, so it didn't seem to be a thermal issue there.I ran memtest86 to try to identify ram issues, and it came back, after a night of running, clean. I did a dskcheck /r, and while it took a bit of time, it too came back alright. In order to truly rule out driver issues, i reinstalled windows 10, and still it kept happening.
I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
I'm now at my wits end. I've tried everything I can think of. My new GPU never goes to high temps, my CPU seems to be running fine, I haven't found any ram memory problems, my new PSU can't be to blame, and so I don't know whats left.
Tl;dr
Restarts started after some inactive time. Seems to be a 0x124 bsod error
Tried the following:
-update all drivers
-update BIOS
-re-roll to previous versions of graphics drivers
-re-install windows 10
-purchase new PSU and GPU
-memtest86 came back ok
-dskcheck /r came back ok
-tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
On my system, I have Automatically Restart set in the system failure but when it BSOD's, it says that the system will restart after the dump but it appears it just stays at the blue screen without restarting even after an hour on atleast 3 occasions since I've upgraded to Win10 from Win7 Home Premium on August 11, 2015, the system is able to restart and shutdown normally.
View 9 RepliesWhen I try to dump the stack I input the command dps ffffd00026876000 ffffd00026870000. The two values are my base and limit values. I tripple checked them many times.
However everytime I input that command I get an error message saying
"^ Range error in 'dps ffffd00021787000 ffffd00021781000"...
Over the past 2 days I have experienced 4 (2 each day) shut downs and reboots. All while the PC has been idle for sometime while I'm working on another PC in the same room. Event log screen is attached but the bug check tab has no values.
The system is on a UPS and there have been no hardware changes in several months. I'm on Build 1150, V10586.11.
Attached is the dump of the log files as well.
DELLXPS8700NEW-Tue_11_24_2015_145505_86.zip
So while I am browsing the internet, playing a game or watching a movie my computer will randomly blue screen saying IRQL_UNEXPECTED_VALUE.
View 1 RepliesI have been fighting with my computer for about four weeks now, and I am not getting anywhere. In a nutshell, my computer started to randomly shut down and seldom reboot. There are no specific patterns I notice, except that when I try to find out what's going on the random reboots/shut downs happen more frequently (3-5 time per hour). When I just use the computer, it lasts longer without any issues. I may get between 1-4 hours. No BSOD and no error.
Now when the computer shuts down, it is a hard shut down. It is as if I turned off the power button from the PSU itself and turned it back because when I turn the computer back on, it turns on briefly and shuts down again, turns on again, beeps the all things okay beep, and boots to window. It is worth noting that this behavior started happening without adding any new hardware, software, or driver.
Here's what I have done so far to try to ameliorate/diagnose the issue.
1) I reset the PC - Here's my post on that issue if you want to take a look.
2) I did a clean install - (truly clean install).
3) I boot into the Bios, and it stills reboot/shut down (this causes me to suspect a hardware issue, but what?).
4) I open the case and ensure that everything is properly seated on the MOBO.
5) I cleaned out the PC of dust
6) My temperatures are normal, no overheating going on.
7) I ran ad-ware/spyware check - nothing has been found.
8) I ran a virus check (yes, with windows defender) - nothing came up. I don't think it's a virus since the problem continues even after a clean install.
9) It's not a lack of power issue. My PSU is 1000W and I am not using that much power.
10) I did a stress test for over an hour, and everything was normal (this causes me to doubt it is a hardware problem).
11) I am sure I have done more than the before mentioned steps, but I can't remember them all.
At this point, I suspect my issue might be hardware related; however, I really do not know what this could be, and I do not want to start buying new hardwares (i.e. PSU) without knowing what the issue really is, particularly when it endured a stress test without any issues. I thought of applying a thermal paste/grease on the CPU, but since I am not overheating I don't think that's necessary. So, I am at a lost on what my next steps should be. I am not savvy enough on reading memory dumps files... my computer is not generating any of those files anyway. But I know I can force my computer to generate them.
While I was on youtube the other day, a random BSOD appeared saying "Unexpected Storage Exception", this is the first time I've ever seen this particular BSOD, but since seeing this error my computer will no longer boot up. The only thing it says when I try to boot it up is "Select proper boot device or insert boot media in selected boot device and press a key". I have two drives in my pc, a 240 gb PNY ssd that houses my OS and a 2tb seagate hdd, I took out the ssd and put it into an external inclosure to see if the drive had crashed but it shows up on my laptop and doesn't appear to have crashed, so I'm unsure on what to do next.
View 9 RepliesI have a custom PC build and I have experienced 3 BSOD over the past maybe 2 months all being "UNEXPECTED_KERNEL_MODE_TRAP. I have done some "research" (by that I mean googling) and lots of people say its Drivers. My system is fairly new (<1year). But I tested the memory when I got it with memtest and being DDR3 it failed the hammer test which most people say do not worry about. I have had some trouble once due to a weird error while installing an NVIDIA driver.
View 4 RepliesUpgraded from Windows 8.1 Pro to 10 Pro. I think I took care of the update bug so I don't believe it is the issue.
Updated GForce Drivers after using DisplayDriverUninstaller.
SSD C: Drive firmware updated.
Ran Memtest86+ on each stick for 8 passes with no errors.
Updated audio drivers.
Updated network drivers.
Updated SATA drivers.
Ran Windows Defender Full Scan with no findings.
Ran Malwarebytes Full Scan with no findings.
It happens when I play games. I ran one 3DMark test with no issues. Ran it again and it reset as it normally does. I ran Furmark for 5 mins with no issue.
I've a Dell XPS 15 9550 (512GB SSD PCIe) that gives me a BSOD after at least two hours of uptime. It doesn't create any dump, it only gives me the error on the BSOD critical_process_died. I alredy tried to do various clean install of the OS redownloaded a lot of times and to set from BIOS the drive to RAID in AHCI with various manually installed driver without any result.. I don't know what can I do anymore..
View 2 RepliesI have recently upgrading to windows 10 on a fairly new machine, after doing so I have had regular BSOD (IRQL unexpected error), there doesn't seem to be much connection between them other than watching videos whilst online. When I got the first one I read a bug fix online which said to fix it either revert back to my previous OS (windows 8) or reinstall windows 10. I did the later thinking I could always revert back if that didn't work but alas it has now gotten rid of that option and the problem still persisted. I downloaded bluescreen view to work out that it was a problem with nwifi.sys driver, and so updated my wifi driver accordingly but the problem still persists.
I hopefully have attached the associated info dump.
We've had our share of BSOD's in the company, most of them were solved by installing the newest drivers from the support site. There are still some laptops however, that get frequent BSOD's (4 a day on average).
The laptop is a Dell E5550, newest drivers & bios update. I've run the command sfc /scannow; after the scan was completed, it showed that there were errors but none could be fixed. I copied the log...
Also I don't know if I can run the dism / restorehealth command, because we have our own image on the laptops, and I if I understand correctly this replaces the current image with a default Windows image? Or does it only extract the files needed to repair?
After after upgrading my laptop to windows 10 , I found a small blank white window at left side when it woke up from sleep.It last till restart.
View 1 RepliesI am trying to sort out my Wife's pc which has recently started having BSOD's with the message Unexpected_Kernel_Mode_Trap and error code 0x7f. It happens during quiet times when nothing is being done on the pc. I have tested the memory using the Win 10 memory tester. That comes up all clear. I tried running sfc /scannow but when it got to 100%, the BSOD occurred. This happened 3 times consecutively.
The dump files are here.
JOSIES-20_09_2015_174152_55.zip
Mobo Gigabyte M81M-S2H
cpu i3-4170
8gb ram
This is a machine I built from scratch about six months ago. Upgraded to Windows 10 about two months ago. I keep getting very random crashes, sometimes once a week, some times more. Yesterday it happened twice.
It seems to only happen when the computer is unattended for a while. I'll have it on overnight and in the morning I have a black screen, sometimes with only the mouse cursor present.
As kind of a side issue, when turn it off then reboot, I have to hit F2 to get into the ASUS BIOS. Somehow the BIOS seems to change on it's own and drops the Patriot Blaze SSD from the boot path, so I have to hit F8, highlight Patriot Blaze, then it boots normally. In the past, I thought I fixed this boot issue by flashing the latest BIOS. It worked for a while and boots off the SSD, then after a week or two suddenly the SSD is dropped from the boot path.
There weren't any minidump files, so I am attaching the text of the Windows MEMORY file, which I got using Windows WinDbg (X64).
MEMORY.zipSAM-Thu_12_17_2015__64013_26.zip
I have a gaming PC that I built about 18 months ago that runs like a tank except for this occasional lockup I get. It locks up entirely and then reboots shortly after. It's only been doing this for the past few weeks and I get no BSOD. Today I checked the event viewer and saw that it saved a memory. dmp file with more info but after trying everything I can not get windb to open the dmp file due to symbol errors. This board has a killer Ethernet adapter with garbage drivers that I think are my issue. The only issues I've had with this system over the past year have all been related to the killer Ethernet drivers. The system hang usually happens when I'm in a download client or leave something downloading for an extended time.
Gigabyte G1 Sniper Z87
i5-4670k
8gb corsair ram
2 X gtx 970's
2 Crucial SSDs
I don't have much knowledge about computer at all so I don't know what to do. Ever since I got my PC a year ago it have always been crashing randomly and very constantly with various different error code. (Since I lost the receipt I was unable to return it)
So after I learn about blue screen viewer I was able to get a list of recent crash. which I attach above. I try to google the error code but I dont really understand what I needed to do.
I am running a 15.6" Dell Inspiron Laptop that originally came with Windows 8.1. I upgraded to Windows 10 around the first or second week of August. I had no problems for about 3 or 3 and a half weeks, up until about this past Tuesday (9/8/15). That day, I got the infamous memory management error blue screen, after which it reset and all was well...or so I thought. Within six hours, it randomly shut down and restarted itself while I was working on a paper in Word. Later that same day, it rebooted itself AGAIN!!! While it only did that twice, it continually closed out of apps that I was in the middle of using without giving me the opportunity to save whatever I was doing.
I read a couple of places that said people were able to get rid of all of these problems by simply downgrading back to their previous versions of windows, so I tried to go back to 8.1. I began the process of the downgrade, and left it. When I returned a few minutes later, it was trying to reboot in 8.1, but I instead was getting a blue screen saying that windows had encountered a problem and needed to restart...but when it restarted all i would get is another blue screen telling me to either reset again or select an advanced recovery option.
