Move Mouse Pointer On Black Screen

Jul 7, 2015

Afther installing the intel chipset driver the pc crashed showed a blue screen with large tex saying that the pc run into a problem and is collecting data. Then it turned off and started booting went past the windows booting logo and than showed a black screen with a mouse pointer that constantly changes between loading and busy... you can move the mouse pointer on the black screen and nothing else... I can't boot the laptop and I don't know what to do

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